Unit convenor and teaching staff |
Unit convenor and teaching staff
Unit Convenor
Scott Koslow
Contact via scott.koslow@mq.edu.au
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Credit points |
Credit points
3
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Prerequisites |
Prerequisites
MKTG101
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Corequisites |
Corequisites
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Co-badged status |
Co-badged status
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Unit description |
Unit description
This unit extends the material learnt in MKTG101 in reference to the customer and the organisation. Marketing management is no longer a department within the company – it is a company-wide undertaking. This unit takes a customer and market focus. Successful marketing management includes: developing marketing strategies and plans; connecting with customers; building strong brands; shaping the market offerings; delivering and communicating value; capturing marketing insights; and creating successful long term growth.
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Information about important academic dates including deadlines for withdrawing from units are available at https://www.mq.edu.au/study/calendar-of-dates
On successful completion of this unit, you will be able to:
Name | Weighting | Due |
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Case Analysis, first 5 cases | 35% | Weekly 21 March to 2 May |
Case Analysis, last 5 cases | 35% | Weekly 9 May to 13 June |
Marketing Trade Show | 30% | 6 June 2014 |
Due: Weekly 21 March to 2 May
Weighting: 35%
You will write up prep-work and post-work for the first 5 cases we will discuss in lecture. Your lowest case mark will be dropped; your best four will be retained. You CANNOT trade off the dropped cases between the first 5 and last 5 case analyses--each works separately. Because being present for and taking part in the case discussions is an important part of case learning, you will need to sign in every case day and this information will be passed on to your tutor.
Prior to the case, you need to write up a brief (250 word) discussion of the following points:
This will be turned in on line by 11pm the night before the case (e.g., Thursday). At the end of the case discussion, the lecturer will sum up the case and explain his motivations for using it. You then have until 11pm that night (e.g., Friday) to turn in a second piece of assessment for the case and this one will be marked. You are to include a cut and paste of the your prep-work at the first part of the document and then you have an additional 250 words to address the following issue:
The tutor will mark this second document by first reading the prep-work and then the post work. Approximately one third the mark will come from the prep-work, and two thrids from the post work.
Marks are applied on two dimensions: appropriateness and originality. For an unorignal case write up that largely addresses the summation of the lecturer at the end of the case, the typical range of marks will be 40 to 60 out of 100. Those answers that focus on case facts (knowledge) will get marks in the range of 40, but those that focus on higher level thinking skills like analysis or synthesis will get more marks, 55 or 60 respetively. To get marks above 60, one will have to show some originality.
The range of originality levels ranges from the lowest level, called "unoriginal", and moves slightly up to "personalised" which can gain marks around 45 for knowledge-oriented answers and up to 85 for synthesis-oriented answers. The next level up is "unusual" which gives 50 marks for knowledge-oriented answers but synthesis-oriented work has a maxmium mark of 100 marks plus an additional overall mark for the unit. The highest level, "unique", gains 55 marks for knowledge-oriented answers but 100 marks plus three additional overall unit marks for synthesis-oriented answers.
Late assessments will be penalised 10 marks per hour.
Due: Weekly 9 May to 13 June
Weighting: 35%
This assessment component follow the same format as Case Analysis, first 5 cases, but applies to the last 5 cases.
Due: 6 June 2014
Weighting: 30%
Students will present the outcome of their tutorial work at the Marketing Trade Show and the topic for this session is chocolate. Each week for tutorial, students will work in small groups of four working on each of the four Ps and this work will culminate in a student exhibit for a chocolate-related product in the Marketing Trade Show, 2-6pm on Friday 6 June.
You will need to sign the role each tutorial. Peer assessment will be used to adjust marks for your contribution to the group, and your attendence at tutorials will be part of that assessment. Your exhibit will be marked both visually and through interviews of the students in the group. Therefore, your attendence at the Marketing Trade Show will be important. Periodically, students will be able to turn in their tutorial material to their tutor for comment, but marks will only be awarded via the Marketing Trade Show judging.
10 Harvard Business School cases, available in iLearn
Textbook: Philip Kotler and Kevin Lane Keller, Marketing Management.
Changes since last offering:
This unit has undergone extensive changes since S2 2013. First, it has added 10 new Harvard Business School Publishing cases which will be discussed during lecture. The exam has been dropped. The Marketing Trade Show is new. The unit uses the same textbook as last year, but now only nine chapters are used. Assessment weight have been changed dramatically.
Date | Topic | Case | Reading | Tutorial? |
7 March | Introduction | No | ||
14 March |
About the Marketing Trade Show How to analyze a case |
No | ||
21 March | Segmentation | Vanguard | Yes | |
28 March | Product | Bang & Olufsen | Yes | |
4 April | Product | Oasis of the Sea | Yes | |
11 April | Promotion | British Airwys | Yes | |
Teaching Recess | ||||
2 May | Promotion | US Army | Yes | |
9 May | Place | Marks & Spencer | Yes | |
16 May | Place | Westfield, USA | Yes | |
23 May | Price | Kingsford | Yes | |
30 May | Price | J.C. Penney's | Yes | |
6 June |
Marketing Trade Show 2-6pm E7B atrium |
Everyone, 5-6pm | ||
13 June | Using the 4Ps | Cialis | Yes |
Macquarie University policies and procedures are accessible from Policy Central. Students should be aware of the following policies in particular with regard to Learning and Teaching:
Academic Honesty Policy http://mq.edu.au/policy/docs/academic_honesty/policy.html
Assessment Policy http://mq.edu.au/policy/docs/assessment/policy.html
Grading Policy http://mq.edu.au/policy/docs/grading/policy.html
Grade Appeal Policy http://mq.edu.au/policy/docs/gradeappeal/policy.html
Grievance Management Policy http://mq.edu.au/policy/docs/grievance_management/policy.html
Disruption to Studies Policy http://www.mq.edu.au/policy/docs/disruption_studies/policy.html The Disruption to Studies Policy is effective from March 3 2014 and replaces the Special Consideration Policy.
In addition, a number of other policies can be found in the Learning and Teaching Category of Policy Central.
Macquarie University students have a responsibility to be familiar with the Student Code of Conduct: https://students.mq.edu.au/support/student_conduct/
Macquarie University provides a range of support services for students. For details, visit http://students.mq.edu.au/support/
Learning Skills (mq.edu.au/learningskills) provides academic writing resources and study strategies to improve your marks and take control of your study.
Students with a disability are encouraged to contact the Disability Service who can provide appropriate help with any issues that arise during their studies.
For all student enquiries, visit Student Connect at ask.mq.edu.au
For help with University computer systems and technology, visit http://informatics.mq.edu.au/help/.
When using the University's IT, you must adhere to the Acceptable Use Policy. The policy applies to all who connect to the MQ network including students.
We want our graduates to have emotional intelligence and sound interpersonal skills and to demonstrate discernment and common sense in their professional and personal judgement. They will exercise initiative as needed. They will be capable of risk assessment, and be able to handle ambiguity and complexity, enabling them to be adaptable in diverse and changing environments.
This graduate capability is supported by:
Our graduates will take with them the intellectual development, depth and breadth of knowledge, scholarly understanding, and specific subject content in their chosen fields to make them competent and confident in their subject or profession. They will be able to demonstrate, where relevant, professional technical competence and meet professional standards. They will be able to articulate the structure of knowledge of their discipline, be able to adapt discipline-specific knowledge to novel situations, and be able to contribute from their discipline to inter-disciplinary solutions to problems.
This graduate capability is supported by:
We want our graduates to be capable of reasoning, questioning and analysing, and to integrate and synthesise learning and knowledge from a range of sources and environments; to be able to critique constraints, assumptions and limitations; to be able to think independently and systemically in relation to scholarly activity, in the workplace, and in the world. We want them to have a level of scientific and information technology literacy.
This graduate capability is supported by:
Our graduates will also be capable of creative thinking and of creating knowledge. They will be imaginative and open to experience and capable of innovation at work and in the community. We want them to be engaged in applying their critical, creative thinking.
This graduate capability is supported by:
Students have the opportunity to analyse applied research information in the form of case analysis. Most of the cases from Harvard Business School Publishing used have detailed quantitative research information that requires deep analysis.
Students also have the opportunity to gather additional research information for their Marketing Trade Show project. Sources will include trade publications specialising in chocolate food products and more general Australian food marketing.
Useful sources may include:
Australian Food News: www.ausfoodnews.com.au
Australian Food and Grocery Coucil: www.afgc.org.au
Australian Bureau of Statistics: www.daff.gov.au/agriculture-food/food/publications/afs