Unit convenor and teaching staff |
Unit convenor and teaching staff
Convenor
Mehmet Orgun
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Lecturer
Ian Krycer
Send email
Lecturer
Dzung Le
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Credit points |
Credit points
4
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Prerequisites |
Prerequisites
Admission to MRes
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Corequisites |
Corequisites
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Co-badged status |
Co-badged status
ITEC871
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Unit description |
Unit description
This unit focuses on enterprise management information systems and the technologies used in their design, implementation and maintenance. The
alignment of information systems with business strategy and the socio-technical aspects of systems development are explored. Systems discussed include ERP, CRM, Business Intelligence and Groupware. The nexus between social media, cloud computing, mobile devices and big data is considered. A case study analysing the business rationale for an enterprise systems project is conducted. |
Information about important academic dates including deadlines for withdrawing from units are available at https://www.mq.edu.au/study/calendar-of-dates
On successful completion of this unit, you will be able to:
Submission methods for assessment tasks:
All soft copy assignment submissions and return of marks and comments will be done through the ITEC871 page on iLearn.
Late submission of individual work will incur a 10% penalty for every 24 hours, or part thereof, it is late. So within 24 hours, the maximum mark that can be obtained is 90% of the full grade for that assessment task; between 24 and 48 hours, the maximum mark that can be obtained is 80% of the full grade; and so on. No extra documentation is required unless the student does wish to have an extension (see below) applied.
Extensions without a grade penalty may be provided to individuals who contact student services BEFORE the due date and can provide documentary evidence of illness or other misadventure and succeed in gaining a certified disruption. (Health issues will require a university issued Professional Authority Form.). If approved, a new submission timeline and submission method will be discussed on a case by case basis.
Students are strongly advised to contact the unit convenor as early as possible if there are any issues that will not make an on-time submission possible.
If you apply for Disruption to Study for your final examination, you must make yourself available for the week of Supplementary Exams. If you are not available at that time, there is no guarantee an additional examination time will be offered. Specific examination dates and times will be determined at a later date.
The final exam will focus on content covered in the classes throughout the semester including all lectures, references and case studies.
As the final examination is a hurdle assessment, you will need a minimum performance of 40% to pass the unit. Your aggregate score must be 50% or above. If you achieve 30 to 39% in the final exam, you will be given a second chance to pass, with a new and different examination.
Second-chance hurdle examinations will be offered in the week of December 11th - 15th. You will be notified of your eligibility for a hurdle retry and you must make yourself available during that week to take advantage of this opportunity.
Name | Weighting | Hurdle | Due |
---|---|---|---|
Watson Analytics | 15% | No | Week 4 |
ERP Analysis | 15% | No | Week 6 |
BI Solution & Report | 20% | No | Week 12 |
Final Exam | 50% | Yes | Exam Week |
Due: Week 4
Weighting: 15%
This is an individual assignment using IBM's cloud based machine learning platform called Watson. Students choose from a series of given data sets to analyse using Watson. A detailed graphic representation of the data is critically evaluated.
Due: Week 6
Weighting: 15%
This is an individual assignment which considers a detailed real world case study about a failed ERP implementation and provides guidance based on course material on how this company should now proceed. This real company in Taiwan failed with their first wave ERP upgrade. Students are to identify the reasons for this failure and consider a series of different go forward strategies based on the latest available technology.
Due: Week 12
Weighting: 20%
This is an individual assignment which focuses on the work covered in business intelligence aspect. It requires a deep dive of BI suites in order to complete a set of tasks. The objective is upon complete the assignment students will gain a deeper understanding of design, implementation and management concepts of business intelligence enterprise.
Due: Exam Week
Weighting: 50%
This is a hurdle assessment task (see assessment policy for more information on hurdle assessment tasks)
This is a closed book exam with short and long answer questions based on the lecture and reference material presented throughout the course. The questions vary in difficulty. The exam is composed of two parts, A and B, reflecting the two lecture components of the course.
The following text is recommended, especially for students without an extensive IT background:
K. C. Laudon and J. P. Laudon “Management Information Systems: Managing The Digital Firm” 14th Edition, Pearson, 2015. This book is available from the University Co-op Bookstore. If unsure about the value of this text, I suggest you first borrow a copy from the library and make your own assessment. I will be referencing the 14th and most up to date edition, however, earlier editions are quite similar.
The following books are suggested as recommended reading. Copies of these books are available from the library.
Sumner, M, “Enterprise Resource Planning” Prentice Hall, 2005
Magal, S.R. and Word, J., “Integrated Business Processes with ERP Systems”, Wiley, 2012.
Turban, E., Sharda, R, Delen, D and King, D, ”Business Intelligence: A Managerial Approach” 3rd Edition, Pearson, New International Edition, 2014
Lectures will list appropriate Web based references and further reading for some of the rapidly evolving technologies discussed in this course. These additional references will be available for download through the class website.
Unit Material
A student folder with all the lecture notes and electronic references will be availalbe for download through the class web site on iLearn at: https://ilearn.mq.edu.au/
Week |
Lecturer |
Topic |
References |
1 |
Krycer |
Course Introduction Big Data Analytics Analytics for Marketing |
IBM, Gartner, Forrester, DMS |
2 |
Krycer |
Analytics for Industrial Applications Cloud Computing IBM Watson Analytics Hand out Assignment One (Individual Assignment) ‘Watson Analytics’
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Gartner
IBM |
3 |
Krycer |
ERP Implementation Issues ERP Modules: Sales and Marketing ERP Modules: Accounting and Finance
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Sumner |
4 |
Krycer |
ERP Modules: Production and Materials ERP Modules: Human Resources Postmodern ERP Strategies
Assignment One Due by 5:00 pm on 23/8/17 Hand out Assignment Two “ERP Analysis”
|
Sumner Gartner |
5 |
Krycer |
Succeeding with SAP
Mobile Technology Trends
Enterprise ERP Architecture
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Michael Hammer
Andressen Horowitz
Guest Speaker |
6 |
Krycer |
Business Value of Information Systems Financial Metrics for IS Investments Strategic Alignment
Assignment Two Due by 5:00 pm on 6/9/17
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Gartner Laudon & Laudon Henderson and Venkatraman |
7 | Le |
EIS: A Revisit on Features, Capabilities & Values Business Intelligence: Introduction
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Recommended References Lecture Notes |
8 | Le |
Business Intelligence: Concepts, Design, Architecture & Technology Hand out Assignment Three “BI Solution & Report” |
Recommended References Lecture Notes |
9 | Le |
Business Intelligence: Practical Learning by Exploring and Understanding Multiple Enterprise Business Intelligence Systems E.g. OBIEE, Tableau, etc. |
Recommended References Lecture Notes |
10 | Le |
Customer Relationship Management (CRM): Introduction Industry Guest Speaker: Pooyan Asgari (Domain, Fairfax Media) |
Recommended References Lecture Notes |
11 | Le |
Customer Relationship Management (CRM): Implementation & Emerging Trends |
Recommended References Lecture Notes |
12 | Le |
Enterprise Information Systems’ Challenges: from Data to Cloud Assignment Three Due by 5:00 pm on 2/11/17 |
Recommended References Lecture Notes |
13 | ALL | Revision |
Macquarie University policies and procedures are accessible from Policy Central. Students should be aware of the following policies in particular with regard to Learning and Teaching:
Academic Honesty Policy http://mq.edu.au/policy/docs/academic_honesty/policy.html
Assessment Policy http://mq.edu.au/policy/docs/assessment/policy_2016.html
Grade Appeal Policy http://mq.edu.au/policy/docs/gradeappeal/policy.html
Complaint Management Procedure for Students and Members of the Public http://www.mq.edu.au/policy/docs/complaint_management/procedure.html
Disruption to Studies Policy (in effect until Dec 4th, 2017): http://www.mq.edu.au/policy/docs/disruption_studies/policy.html
Special Consideration Policy (in effect from Dec 4th, 2017): https://staff.mq.edu.au/work/strategy-planning-and-governance/university-policies-and-procedures/policies/special-consideration
In addition, a number of other policies can be found in the Learning and Teaching Category of Policy Central.
Macquarie University students have a responsibility to be familiar with the Student Code of Conduct: https://students.mq.edu.au/support/student_conduct/
Results shown in iLearn, or released directly by your Unit Convenor, are not confirmed as they are subject to final approval by the University. Once approved, final results will be sent to your student email address and will be made available in eStudent. For more information visit ask.mq.edu.au.
Macquarie University provides a range of support services for students. For details, visit http://students.mq.edu.au/support/
Learning Skills (mq.edu.au/learningskills) provides academic writing resources and study strategies to improve your marks and take control of your study.
Students with a disability are encouraged to contact the Disability Service who can provide appropriate help with any issues that arise during their studies.
For all student enquiries, visit Student Connect at ask.mq.edu.au
For help with University computer systems and technology, visit http://www.mq.edu.au/about_us/offices_and_units/information_technology/help/.
When using the University's IT, you must adhere to the Acceptable Use of IT Resources Policy. The policy applies to all who connect to the MQ network including students.
Our postgraduates will demonstrate a high standard of discernment and common sense in their professional and personal judgment. They will have the ability to make informed choices and decisions that reflect both the nature of their professional work and their personal perspectives.
This graduate capability is supported by:
Our postgraduates will be able to demonstrate a significantly enhanced depth and breadth of knowledge, scholarly understanding, and specific subject content knowledge in their chosen fields.
This graduate capability is supported by:
Our postgraduates will be capable of utilising and reflecting on prior knowledge and experience, of applying higher level critical thinking skills, and of integrating and synthesising learning and knowledge from a range of sources and environments. A characteristic of this form of thinking is the generation of new, professionally oriented knowledge through personal or group-based critique of practice and theory.
This graduate capability is supported by:
Our postgraduates will be capable of systematic enquiry; able to use research skills to create new knowledge that can be applied to real world issues, or contribute to a field of study or practice to enhance society. They will be capable of creative questioning, problem finding and problem solving.
This graduate capability is supported by:
Our postgraduates will be able to communicate effectively and convey their views to different social, cultural, and professional audiences. They will be able to use a variety of technologically supported media to communicate with empathy using a range of written, spoken or visual formats.
This graduate capability is supported by:
Our postgraduates will be ethically aware and capable of confident transformative action in relation to their professional responsibilities and the wider community. They will have a sense of connectedness with others and country and have a sense of mutual obligation. They will be able to appreciate the impact of their professional roles for social justice and inclusion related to national and global issues
This graduate capability is supported by:
Your standards, namely HD, D, CR, P summarize as many different levels of achievement. Each standard is precisely defined to help students know what kind of performance is expected to deserve a certain mark. The standards corresponding to the learning outcomes are given below:
Grade | LO 1 and LO2 | LO 3 and LO4 | |
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IT Systems Design | IT Systems Management | Generic skills | |
HD | Apply techniques and knowledge in new contexts, show breadth and depth of understanding of business objectives, context, systems analysis and design. Fully capable support major strategic inititiatives with a sound business case and technical solution. | A sound groundingon how major strategic IT systems are managed. Show breadth and depth of understandings on issues in the management of IT systems, including: change management, configuration management and plannig, People management, hardware asset management and capacity planning and availability. Able to apply these techniques and knowledge in new contexts. | Demonstrate leadership, creativity,critical thinking and analysis skills. Enthusiatic in acquring new knowledge in the IS Systems management area. Demonstrate capability in applying new IS management knowledge to solve real-world problems. Conduct team work effectively and play a key role in moving the whole IT team forward. |
D | Apply techniques and knowledge in some new contexts, show breadth and depth of understanding across most of the topics including: business objectives, context, systems analysis and design. Largely capable to support major strategic inititiatives with a sound business case and technical solution. | A sound grounding in most topics related to how major strategic IT systems are managed. Show breadth and depth of understandings on most issues in the management of IT systems, including: change management, configuration management and plannig, People management, hardware asset management and capacity planning and availability. Able to apply these techniques and knowledge in some new contexts. | Demonstrate some leadership occasionally. Show creativity, critical thinking and analysis skills. Have the capability in applying IS systems management knowledge to solve real-world problems. Collaborate with team members well and finish assigned tasks on time and with good quality. |
CR | Show breadth of understanding across most of the topics including: business objectives, context, systems analysis and design. Some capability to support major strategic inititiatives with a sound business case and technical solution. | Understands some aspects of how major strategic IT systems are managed. Show breadth of understandings on most issues in the management of IT systems, including: change management, configuration management and plannig, People management, hardware asset management and capacity planning and availability. | Demonstrate analysis skills in some occasions. Know how to apply IS systems management knowledge to solve some of the real-world problems. Able to finish assigned tasks on time and with good quality most of the time. |
P | Can reproduce definitions and ideas, show some breadth of understanding of the topics including: business objectives, context, systems analysis and design. Some capability to support major strategic inititiatives with a sound business case and technical solution. | Can reproduce some defintions and ideas, show some breadth on issues in the management of IT systems, including: change management, configuration management and plannig, People management, hardware asset management and capacity planning and availability. | Demonstrate limited analysis skills. Can apply IS systems management knowledge to solve limited real-world problems. Able to finish all assigned tasks on time and with acceptable quality. |
Grading
At the end of the semester, you will receive a grade that reflects your achievement in the unit
In this unit, your final grade depends on your performance in each part of the assessment. For each task, you receive a mark that combines your standard of performance regarding each learning outcome assessed by this task. Then the different component marks are added up to determine your total mark out of 100. Your grade then depends on this total mark and your overall standards of performance.