Students
MGSM879 – Managing with a Global Mindset
2018 – Term 3 North Ryde
General Information
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| Unit convenor and teaching staff |
Unit convenor and teaching staff
Lecturer
Steven Segal
|
|---|---|
| Credit points |
Credit points
4
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| Prerequisites |
Prerequisites
Admission to MBA or MMgmt or PGCertMBAExt or GradCertMgtPostMBA or GradDipMgt
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| Corequisites |
Corequisites
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| Co-badged status |
Co-badged status
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| Unit description |
Unit description
This unit will equip you with the competencies and skills that are central to developing a global mindset – the agility to see difference as an opportunity to influence and learn from others whose ways of being and doing are unlike yours. This unit will help you develop the psychological, intellectual, social, ethical and philosophical competencies to successfully work with, manage and leverage diversity in an organisation.
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Important Academic Dates
Information about important academic dates including deadlines for withdrawing from units are available at https://www.mq.edu.au/study/calendar-of-dates
Learning Outcomes
On successful completion of this unit, you will be able to:
- Applying an anthropological process of participant observation, critically reflect on diverse cultures and perspectives, to lead strategic thinking across cultures, turn cultural differences into learning opportunities and innovation, and lead and influence diverse teams in an organisation.
- Synthesise and respond appropriately across a wide range of mindsets of different cultures and markets, and recognise their own cultural bias when making business decisions.
- Respond to ethical dilemmas across diverse contexts and take into account social and environmental considerations for balanced business decision making and management practice.
- Integrate and apply the positions and concerns of stakeholders to help create and deliver sustainable value for better organisational performance and resilience.
- Analyse some of the fundamental philosophical assumptions in terms of which Eastern and Western practices of management are constructed.
Assessment Tasks
| Name | Weighting | Hurdle | Due |
|---|---|---|---|
| Group case presentation | 15% | No | Session 5 & 6 |
| Group reflection presentation | 25% | No | Session 9 & 10 |
| Individual cultural biography | 10% | No | 6pm of 3 September 2018 |
| Individual essay | 50% | No | 6pm of 10 September 2018 |
Group case presentation
Due: Session 5 & 6
Weighting: 15%
Length: 20 minutes for presentation; 10 minutes for feedback
Format: Presentation & feedback
Description
Each syndicate group will be given a different case study regarding the global challenges and the way in which managers dealt with the challenges of either succeeding or failing to develop a global mindset in a cross cultural management situation. Each group will be expected to identify the challenges and competencies involved in developing a global mindset. A specific example drawn from a member of the group will be used to demonstrate a real life experience of challenges and competencies.
Please ensure all participants full names, the unit code (MGSM879), unit name (Managing with a global mindset), lecturer (Steven Segal), as well as the topic presented is clearly visible on your presentation front page. Please also include your syndicate group name and number if one has been allocated.
Assessment of presentations
Overall assessment of presentations will be based on a group mark component (50%) and an individual mark component (50%).
The group mark component is a mark awarded to the group and is based on an evaluation of the content and delivery of the presentation. Information about the process and criteria for evaluation of presentations will be provided by the lecturer in the first class.
The individual mark component of the presentation assignment will be based on group member’s rating of the contribution of other members of the group (in an anonymous survey). If others in your group rate you as having made a satisfactory contribution (relatively equal contribution) this will equate to you receiving the group mark. A rating of having made less than a satisfactory contribution may result in individual deductions up to 50% of the obtained group’s mark. It will also be possible to judge a group member as having made an exceptional contribution and this will lead to consideration of additional marks to the final subject’s mark. All group member assessments of individual contribution will be reviewed and considered by the lecturer in determining the final presentation assessment.
No extensions will be granted.
On successful completion you will be able to:
- Applying an anthropological process of participant observation, critically reflect on diverse cultures and perspectives, to lead strategic thinking across cultures, turn cultural differences into learning opportunities and innovation, and lead and influence diverse teams in an organisation.
- Integrate and apply the positions and concerns of stakeholders to help create and deliver sustainable value for better organisational performance and resilience.
Group reflection presentation
Due: Session 9 & 10
Weighting: 25%
Length: 20 minutes for presentation; 10 minutes for feedback
Format: Presentation & feedback
Description
Students will be expected to examine the organisational implications of global mindset by focusing on the implications of global mindset for organisational structure, strategy, recruitment and/or team building.
Please ensure all participants full names, the unit code (MGSM879), unit name (Managing with a Global Mindset), lecturer (Steven Segal), as well as the topic presented is clearly visible on your presentation front page. Please also include your syndicate group name and number if one has been allocated.
Assessment of presentations
Overall assessment of presentations will be based on a group mark component (50%) and an individual mark component (50%).
The group mark component is a mark awarded to the group and is based on an evaluation of the content and delivery of the presentation. Information about the process and criteria for evaluation of presentations will be provided by the lecturer in the first class.
The individual mark component of the presentation assignment will be based on group member’s rating of the contribution of other members of the group (in an anonymous survey). If others in your group rate you as having made a satisfactory contribution (relatively equal contribution) this will equate to you receiving the group mark. A rating of having made less than a satisfactory contribution may result in individual deductions up to 50% of the obtained group’s mark. It will also be possible to judge a group member as having made an exceptional contribution and this will lead to consideration of additional marks to the final subject’s mark. All group member assessments of individual contribution will be reviewed and considered by the lecturer in determining the final presentation assessment.
No extensions will be granted.
On successful completion you will be able to:
- Applying an anthropological process of participant observation, critically reflect on diverse cultures and perspectives, to lead strategic thinking across cultures, turn cultural differences into learning opportunities and innovation, and lead and influence diverse teams in an organisation.
- Respond to ethical dilemmas across diverse contexts and take into account social and environmental considerations for balanced business decision making and management practice.
- Integrate and apply the positions and concerns of stakeholders to help create and deliver sustainable value for better organisational performance and resilience.
- Analyse some of the fundamental philosophical assumptions in terms of which Eastern and Western practices of management are constructed.
Individual cultural biography
Due: 6pm of 3 September 2018
Weighting: 10%
Length: 1000 words maximum
Format: Essay
A cultural biography is an experientially based assessment in which students are expected to interview a class mate from a different cultural background in order to bring out the taken for granted mindset in terms of which the interviewee sees leadership, management and/or learning in a different context. Each person will have the opportunity to interview a class mate.
Submission details:
Students are to submit 1 x soft-copy (in Microsoft Word file format only) of their individual cultural biography on the due date as listed in the box above. The soft-copy submission will be submitted to Turnitin via the MGSM iLearn portal, a program used to ensure the originality of the work undertaken by the submitter.
Please ensure your full name, student number, unit code (MGSM879), unit name (Managing with a Global Mindset), lecturer (Steven Segal), and assessment (individual cultural biography) is clearly visible on your assignment.
Extensions and penalties:
No extensions will be granted. There will be a deduction of 10% of the total available marks made from the total awarded mark for each 24 hour period or part thereof that the submission is late (for example, 25 hours late in submission – 20% penalty). This penalty does not apply for cases in which an application for disruption of studies is made and approved.
On successful completion you will be able to:
- Applying an anthropological process of participant observation, critically reflect on diverse cultures and perspectives, to lead strategic thinking across cultures, turn cultural differences into learning opportunities and innovation, and lead and influence diverse teams in an organisation.
- Synthesise and respond appropriately across a wide range of mindsets of different cultures and markets, and recognise their own cultural bias when making business decisions.
- Respond to ethical dilemmas across diverse contexts and take into account social and environmental considerations for balanced business decision making and management practice.
- Analyse some of the fundamental philosophical assumptions in terms of which Eastern and Western practices of management are constructed.
Individual essay
Due: 6pm of 10 September 2018
Weighting: 50%
Length: 2500 words maximum
Format: Essay
Based on the research practice of "participant observation" students will be expected to write a paper on their experience of learning through crossing cultural boundaries. Students will be asked to create a situation in which they are not only observers but participant observers and then write a reflective piece on their experience. The experience will be anchored in one or more of the theories discussed in the unit.
Submission details
Students are to submit 1 x soft-copy (in Microsoft Word file format only) of their individual essay on the due date as listed in the box above. The soft-copy submission will be submitted to Turnitin via the MGSM iLearn portal, a program used to ensure the originality of the work undertaken by the submitter.
Please ensure your full name, student number, unit code (MGSM879), unit name (Managing with a Global Mindset), lecturer (Steven Segal), and assessment (individual essay) is clearly visible on your assignment.
Extensions and penalties:
No extensions will be granted. There will be a deduction of 10% of the total available marks made from the total awarded mark for each 24 hour period or part thereof that the submission is late (for example, 25 hours late in submission – 20% penalty). This penalty does not apply for cases in which an application for disruption of studies is made and approved.
On successful completion you will be able to:
- Applying an anthropological process of participant observation, critically reflect on diverse cultures and perspectives, to lead strategic thinking across cultures, turn cultural differences into learning opportunities and innovation, and lead and influence diverse teams in an organisation.
- Synthesise and respond appropriately across a wide range of mindsets of different cultures and markets, and recognise their own cultural bias when making business decisions.
Delivery and Resources
Required text
There is no required text for this course.
Recommended (optional) text
- Adler, Nancy J. (2002). International Dimensions of Organizational Behavior (4th Edition). Cincinnati: South-Western Thomson Learning.
- Gundling, Ernest, and Zanchettin, Anita, eds., Global Diversity: Winning Customers and Engaging Employees within World Markets. Boston: Nicholas Brealey International, 2006.
- Trompenaars, Fons, Riding the Waves of Culture: Understanding Diversity in Global Business. New York: McGraw-Hill, 1998.
MGSM iLearn
The web page for this unit can be found at: https://ilearn.mq.edu.au/login/MGSM
Technology
Access to a personal computer is required to access resources and learning material from iLearn.
Unit Schedule
The BLOCK class for 2018 Term 3 is scheduled from 9am to 5pm on the following dates:
- 1st BLOCK weekend - 10-12 August 2018
- 2nd BLOCK weekend - 25-26 August 2018
Students are required to attend all classes for the class they are enrolled in. Students must only attend the class they are enrolled in as reflected in their e-Student account.
This unit will be presented over 10 sessions as follows:
| Topics order | Topics and allocated readings |
|---|---|
| Pre-work due: 11:59pm of Monday, 30 July 2018 | Global mindset inventory (GMI) survey: This GMI survey, administered online by the Thunderbird Najafi Global Mindset Institute, will be emailed out to students two weeks before the due date. All students will be required to complete this survey by the due date. The results of this survey will be used as part of the lecturer’s presentation in session 3 of class. |
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1 9am to 1pm of Friday, 10 August 2018 |
Paradigm switches in the context of globalisation Allocated supplementary readings for this topic:
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2 1pm to 5pm of Friday, 10 August 2018 |
Challenges of and competencies for mindset switching Allocated supplementary readings for this topic:
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3 9am to 1pm of Saturday, 11 August 2018 |
Global mindset from a social science perspective Global Mindset Inventory – Results from students’ submission of the global mindset inventory survey by the Thunderbird Najafi Global Mindset Institute will be presented by the lecturer. Allocated supplementary readings for this topic:
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4 1pm to 5pm of Saturday, 11 August 2018 |
Global mindset from an experiential perspective: Nelson Mandela Allocated supplementary readings for this topic:
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5 9am to 1pm of Sunday, 12 August 2018 |
Participant observation
Allocated supplementary readings for this topic:
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6 1pm to 5pm of Sunday, 12 August 2018 |
Bridging the gap between cultures: Globesmart
Allocated supplementary readings for this topic:
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7 9am to 1pm of Saturday, 25 August 2018 |
Philosophies of" East" and "West" Allocated supplementary readings for this topic:
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8 1pm to 5pm of Saturday, 25 August 2018 |
Globalisation as creative destruction: Living in a world of possibility Allocated supplementary readings for this topic:
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9 9am to 1pm of Sunday, 26 August 2018 |
Saving face in global situations
Allocated supplementary readings for this topic:
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10 1pm to 5pm of Sunday, 26 August 2018 |
Concluding remarks
Allocated supplementary readings for this topic:
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| Final exam week: 3 - 8 September 2018 |
Policies and Procedures
Macquarie University policies and procedures are accessible from Policy Central (https://staff.mq.edu.au/work/strategy-planning-and-governance/university-policies-and-procedures/policy-central). Students should be aware of the following policies in particular with regard to Learning and Teaching:
- Academic Appeals Policy
- Academic Integrity Policy
- Academic Progression Policy
- Assessment Policy
- Fitness to Practice Procedure
- Grade Appeal Policy
- Complaint Management Procedure for Students and Members of the Public
- Special Consideration Policy (Note: The Special Consideration Policy is effective from 4 December 2017 and replaces the Disruption to Studies Policy.)
Undergraduate students seeking more policy resources can visit the Student Policy Gateway (https://students.mq.edu.au/support/study/student-policy-gateway). It is your one-stop-shop for the key policies you need to know about throughout your undergraduate student journey.
If you would like to see all the policies relevant to Learning and Teaching visit Policy Central (https://staff.mq.edu.au/work/strategy-planning-and-governance/university-policies-and-procedures/policy-central).
Student Code of Conduct
Macquarie University students have a responsibility to be familiar with the Student Code of Conduct: https://students.mq.edu.au/study/getting-started/student-conduct
Results
Results shown in iLearn, or released directly by your Unit Convenor, are not confirmed as they are subject to final approval by the University. Once approved, final results will be sent to your student email address and will be made available in eStudent. For more information visit ask.mq.edu.au.
Student Support
Macquarie University provides a range of support services for students. For details, visit http://students.mq.edu.au/support/
Learning Skills
Learning Skills (mq.edu.au/learningskills) provides academic writing resources and study strategies to improve your marks and take control of your study.
Student Services and Support
Students with a disability are encouraged to contact the Disability Service who can provide appropriate help with any issues that arise during their studies.
Student Enquiries
For all student enquiries, visit Student Connect at ask.mq.edu.au
IT Help
For help with University computer systems and technology, visit http://www.mq.edu.au/about_us/offices_and_units/information_technology/help/.
When using the University's IT, you must adhere to the Acceptable Use of IT Resources Policy. The policy applies to all who connect to the MQ network including students.
Graduate Capabilities
PG - Capable of Professional and Personal Judgment and Initiative
Our postgraduates will demonstrate a high standard of discernment and common sense in their professional and personal judgment. They will have the ability to make informed choices and decisions that reflect both the nature of their professional work and their personal perspectives.
This graduate capability is supported by:
Learning outcomes
- Applying an anthropological process of participant observation, critically reflect on diverse cultures and perspectives, to lead strategic thinking across cultures, turn cultural differences into learning opportunities and innovation, and lead and influence diverse teams in an organisation.
- Synthesise and respond appropriately across a wide range of mindsets of different cultures and markets, and recognise their own cultural bias when making business decisions.
- Respond to ethical dilemmas across diverse contexts and take into account social and environmental considerations for balanced business decision making and management practice.
- Analyse some of the fundamental philosophical assumptions in terms of which Eastern and Western practices of management are constructed.
Assessment tasks
- Group case presentation
- Group reflection presentation
- Individual cultural biography
- Individual essay
PG - Discipline Knowledge and Skills
Our postgraduates will be able to demonstrate a significantly enhanced depth and breadth of knowledge, scholarly understanding, and specific subject content knowledge in their chosen fields.
This graduate capability is supported by:
Learning outcomes
- Applying an anthropological process of participant observation, critically reflect on diverse cultures and perspectives, to lead strategic thinking across cultures, turn cultural differences into learning opportunities and innovation, and lead and influence diverse teams in an organisation.
- Synthesise and respond appropriately across a wide range of mindsets of different cultures and markets, and recognise their own cultural bias when making business decisions.
- Respond to ethical dilemmas across diverse contexts and take into account social and environmental considerations for balanced business decision making and management practice.
- Integrate and apply the positions and concerns of stakeholders to help create and deliver sustainable value for better organisational performance and resilience.
- Analyse some of the fundamental philosophical assumptions in terms of which Eastern and Western practices of management are constructed.
Assessment tasks
- Group reflection presentation
- Individual cultural biography
- Individual essay
PG - Critical, Analytical and Integrative Thinking
Our postgraduates will be capable of utilising and reflecting on prior knowledge and experience, of applying higher level critical thinking skills, and of integrating and synthesising learning and knowledge from a range of sources and environments. A characteristic of this form of thinking is the generation of new, professionally oriented knowledge through personal or group-based critique of practice and theory.
This graduate capability is supported by:
Learning outcomes
- Applying an anthropological process of participant observation, critically reflect on diverse cultures and perspectives, to lead strategic thinking across cultures, turn cultural differences into learning opportunities and innovation, and lead and influence diverse teams in an organisation.
- Synthesise and respond appropriately across a wide range of mindsets of different cultures and markets, and recognise their own cultural bias when making business decisions.
- Respond to ethical dilemmas across diverse contexts and take into account social and environmental considerations for balanced business decision making and management practice.
- Analyse some of the fundamental philosophical assumptions in terms of which Eastern and Western practices of management are constructed.
Assessment tasks
- Group case presentation
- Group reflection presentation
- Individual cultural biography
- Individual essay
PG - Research and Problem Solving Capability
Our postgraduates will be capable of systematic enquiry; able to use research skills to create new knowledge that can be applied to real world issues, or contribute to a field of study or practice to enhance society. They will be capable of creative questioning, problem finding and problem solving.
This graduate capability is supported by:
Learning outcomes
- Applying an anthropological process of participant observation, critically reflect on diverse cultures and perspectives, to lead strategic thinking across cultures, turn cultural differences into learning opportunities and innovation, and lead and influence diverse teams in an organisation.
- Synthesise and respond appropriately across a wide range of mindsets of different cultures and markets, and recognise their own cultural bias when making business decisions.
- Respond to ethical dilemmas across diverse contexts and take into account social and environmental considerations for balanced business decision making and management practice.
- Analyse some of the fundamental philosophical assumptions in terms of which Eastern and Western practices of management are constructed.
Assessment tasks
- Group case presentation
- Group reflection presentation
- Individual cultural biography
- Individual essay
PG - Effective Communication
Our postgraduates will be able to communicate effectively and convey their views to different social, cultural, and professional audiences. They will be able to use a variety of technologically supported media to communicate with empathy using a range of written, spoken or visual formats.
This graduate capability is supported by:
Learning outcomes
- Applying an anthropological process of participant observation, critically reflect on diverse cultures and perspectives, to lead strategic thinking across cultures, turn cultural differences into learning opportunities and innovation, and lead and influence diverse teams in an organisation.
- Synthesise and respond appropriately across a wide range of mindsets of different cultures and markets, and recognise their own cultural bias when making business decisions.
- Respond to ethical dilemmas across diverse contexts and take into account social and environmental considerations for balanced business decision making and management practice.
- Integrate and apply the positions and concerns of stakeholders to help create and deliver sustainable value for better organisational performance and resilience.
Assessment tasks
- Group case presentation
- Group reflection presentation
- Individual cultural biography
- Individual essay
PG - Engaged and Responsible, Active and Ethical Citizens
Our postgraduates will be ethically aware and capable of confident transformative action in relation to their professional responsibilities and the wider community. They will have a sense of connectedness with others and country and have a sense of mutual obligation. They will be able to appreciate the impact of their professional roles for social justice and inclusion related to national and global issues
This graduate capability is supported by:
Learning outcomes
- Applying an anthropological process of participant observation, critically reflect on diverse cultures and perspectives, to lead strategic thinking across cultures, turn cultural differences into learning opportunities and innovation, and lead and influence diverse teams in an organisation.
- Synthesise and respond appropriately across a wide range of mindsets of different cultures and markets, and recognise their own cultural bias when making business decisions.
- Respond to ethical dilemmas across diverse contexts and take into account social and environmental considerations for balanced business decision making and management practice.
- Analyse some of the fundamental philosophical assumptions in terms of which Eastern and Western practices of management are constructed.
Assessment tasks
- Group case presentation
- Group reflection presentation
- Individual essay
Changes from Previous Offering
Assessment tasks: No changes
Delivery and resources: No changes
Unit schedule: No changes
Alignment of this unit with MGSM's mission-driven attributes
- Leadership: The entire unit is focused on a multi-perspectival approach to leadership.
- Global mindset: The societal aspects of leadership are discussed in many sessions and cases from different cultures are used. One specific session focuses on Global Leadership.
- Citizenship: Being ethical and operating with integrity are discussed as core expectations of leadership in class and emphasised in a session on Sustainable Leadership.
- Creating sustainable value: Leadership is closely linked to the performance and resilience of an enterprise and students explore this relationship in many sessions, particularly in the Emotion-based Leadership and Sustainable Leadership sessions.
Attendance Policy (MGSM)
The interactive environment of the classroom is central to the MGSM experience. Students are required to attend the full duration of all classes for the units in which they are enrolled. We recognise that exceptional circumstances may occur, such as unavoidable travel on behalf of your organization or the serious illness or injury of you or a close family member.
Special consideration may be given for a maximum of 20% non-attendance for such circumstances as long as lecturers are contacted in advance, and supporting documentation provided, to request exemption from attendance. Failure to abide by these conditions may result in automatic withdrawal, with academic and/or financial penalty. The full Student Attendance Policy is published in the MGSM Student Handbook at https://students.mgsm.edu.au/handbook.
Content Disclaimer
These unit materials and the content of this unit are provided for educational purposes only and no decision should be made based on the material without obtaining independent professional advice relating to the particular circumstances involved.