Unit convenor and teaching staff |
Unit convenor and teaching staff
Stephen Smith
Ian Krycer
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Credit points |
Credit points
4
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Prerequisites |
Prerequisites
Admission to MInfoTech or MEng or MSc or MScInnovation
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Corequisites |
Corequisites
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Co-badged status |
Co-badged status
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Unit description |
Unit description
This unit focuses on enterprise management information systems and the technologies used in their design, implementation and maintenance. The alignment of information systems with business strategy and the socio-technical aspects of systems development are explored. Systems discussed include ERP, CRM, Business Intelligence and Groupware. The nexus between social media, cloud computing, mobile devices and big data is considered. A case study analysing the business rationale for an enterprise systems project is conducted.
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Information about important academic dates including deadlines for withdrawing from units are available at https://www.mq.edu.au/study/calendar-of-dates
On successful completion of this unit, you will be able to:
Graduate Capabilities
Our postgraduates will be able to demonstrate a significantly enhanced depth and breadth of knowledge, scholarly understanding, and specific subject content knowledge in their chosen fields.
This graduate capability is supported by:
Our postgraduates will be capable of utilising and reflecting on prior knowledge and experience, of applying higher level critical thinking skills, and of integrating and synthesising learning and knowledge from a range of sources and environments. A characteristic of this form of thinking is the generation of new, professionally oriented knowledge through personal or group-based critique of practice and theory.
This graduate capability is supported by:
Our postgraduates will be capable of systematic enquiry; able to use research skills to create new knowledge that can be applied to real world issues, or contribute to a field of study or practice to enhance society. They will be capable of creative questioning, problem finding and problem solving.
This graduate capability is supported by:
Our postgraduates will be able to communicate effectively and convey their views to different social, cultural, and professional audiences. They will be able to use a variety of technologically supported media to communicate with empathy using a range of written, spoken or visual formats.
This graduate capability is supported by:
Our postgraduates will be ethically aware and capable of confident transformative action in relation to their professional responsibilities and the wider community. They will have a sense of connectedness with others and country and have a sense of mutual obligation. They will be able to appreciate the impact of their professional roles for social justice and inclusion related to national and global issues
This graduate capability is supported by:
Our postgraduates will demonstrate a high standard of discernment and common sense in their professional and personal judgment. They will have the ability to make informed choices and decisions that reflect both the nature of their professional work and their personal perspectives.
This graduate capability is supported by:
Standards
Your standards, namely HD, D, CR, P summarize as many different levels of achievement. Each standard is precisely defined to help students know what kind of performance is expected to deserve a certain mark. The standards corresponding to the learning outcomes are given below:
Grade | LO 1 and LO2 | LO 3 and LO4 | |
---|---|---|---|
IT Systems Design | IT Systems Management | Generic skills | |
HD | Apply techniques and knowledge in new contexts, show breadth and depth of understanding of business objectives, context, systems analysis and design. Fully capable support major strategic initiatives with a sound business case and technical solution. | A sound grounding on how major strategic IT systems are managed. Show breadth and depth of understandings on issues in the management of IT systems, including: change management, configuration management and planning, People management, hardware asset management and capacity planning and availability. Able to apply these techniques and knowledge in new contexts. | Demonstrate leadership, creativity, critical thinking and analysis skills. Enthusiastic in acquiring new knowledge in the IS Systems management area. Demonstrate capability in applying new IS management knowledge to solve real-world problems. Conduct team work effectively and play a key role in moving the whole IT team forward. |
D | Apply techniques and knowledge in some new contexts, show breadth and depth of understanding across most of the topics including: business objectives, context, systems analysis and design. Largely capable to support major strategic initiatives with a sound business case and technical solution. | A sound grounding in most topics related to how major strategic IT systems are managed. Show breadth and depth of understandings on most issues in the management of IT systems, including: change management, configuration management and planning, People management, hardware asset management and capacity planning and availability. Able to apply these techniques and knowledge in some new contexts. | Demonstrate some leadership occasionally. Show creativity, critical thinking and analysis skills. Have the capability in applying IS systems management knowledge to solve real-world problems. Collaborate with team members well and finish assigned tasks on time and with good quality. |
CR | Show breadth of understanding across most of the topics including: business objectives, context, systems analysis and design. Some capability to support major strategic initiatives with a sound business case and technical solution. | Understands some aspects of how major strategic IT systems are managed. Show breadth of understandings on most issues in the management of IT systems, including: change management, configuration management and planning, People management, hardware asset management and capacity planning and availability. | Demonstrate analysis skills in some occasions. Know how to apply IS systems management knowledge to solve some of the real-world problems. Able to finish assigned tasks on time and with good quality most of the time. |
P | Can reproduce definitions and ideas, show some breadth of understanding of the topics including: business objectives, context, systems analysis and design. Some capability to support major strategic initiatives with a sound business case and technical solution. | Can reproduce some definitions and ideas, show some breadth on issues in the management of IT systems, including: change management, configuration management and planning, People management, hardware asset management and capacity planning and availability. | Demonstrate limited analysis skills. Can apply IS systems management knowledge to solve limited real-world problems. Able to finish all assigned tasks on time and with acceptable quality. |
Grading
At the end of the semester, you will receive a grade that reflects your achievement in the unit
In this unit, your final grade depends on your performance in each part of the assessment. For each task, you receive a mark that combines your standard of performance regarding each learning outcome assessed by this task. Then the different component marks are added up to determine your total mark out of 100. Your grade then depends on this total mark and your overall standards of performance.
Name | Weighting | Hurdle | Due |
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Case for IT Capital Project | 15% | No | Week 4 |
ERP Analysis | 15% | No | Week 6 |
Strategic IT Initiatives | 20% | No | Week 13 |
Final Examination | 50% | No | Exam Week |
Due: Week 4
Weighting: 15%
Justification for IT Capital Projects - This is an individual assignment which considers a series of IT capital projects and uses non-financial models to prioritise these projects for the given business context. Eight contemporary IT capital projects are suggested. Each project has good financial returns and is useful to the business, but only 3 to 4 projects can be funded. Non-financial models are used to prioritise the projects.
Due: Week 6
Weighting: 15%
This is an individual assignment which considers a detailed real world case study about a failed ERP implementation and provides guidance based on course material on how this company should now proceed. This real company in Taiwan failed with their first wave ERP upgrade. Students are to identify the reasons for this failure and consider a series of different go forward strategies based on the latest available technology.
Due: Week 13
Weighting: 20%
This is a group assignment. Students start with a contemporary IT major initiative e.g. ERP upgrade, BI, CRM, AI, Cloud, KM, Mobile and IoT. Then, a suitable company is selected and a high level business plan is submitted for the proposal identifying the business context,expected business benefits, a possible technical solution and major risks. Each student is allocated a segment of the report. One deliverable is the group report and the second deliverable is an individual presentation on the component that the student was allocated. Each of these two deliverables counts towards 10% of the final grade.
Due: Exam Week
Weighting: 50%
This is a closed book exam with short and long answer questions based on the lecture and reference material presented throughout the course. The questions vary in difficulty. The exam is composed of two parts, A and B, reflecting the two lecture components of the course.
Recommended Texts The following text is recommended, especially for students without an extensive IT background: K. C. Laudon and J. P. Laudon “Management Information Systems: Managing The Digital Firm” 14th Edition, Pearson, 2015. This book is available from the University Co-op Bookstore. If unsure about the value of this text, I suggest you first borrow a copy from the library and make your own assessment. I will be referencing the 14th and most up to date edition, however, earlier editions are quite similar.
The following books are suggested as recommended reading. Copies of these books are available from the library.
Sumner, M, “Enterprise Resource Planning” Prentice Hall, 2005
Magal, S.R. and Word, J., “Integrated Business Processes with ERP Systems”, Wiley, 2012.
Turban, E., Sharda, R, Delen, D and King, D, ”Business Intelligence: A Managerial Approach” 3rd Edition, Pearson, New International Edition, 2014
Lectures will list appropriate Web based references and further reading for some of the rapidly evolving technologies discussed in this course. These additional references will be available for download through the class website. Unit Material A student folder with all the lecture notes and electronic references will be availalbe for download through the class web site on iLearn at: https://ilearn.mq.edu.au/
Supplementary Exam If you receive special consideration for the final exam, a supplementary exam will be scheduled in the week of December 16-20 2019. By making a special consideration application for the final exam you are declaring yourself available for a resit during the supplementary examination period and will not be eligible for a second special consideration approval based on pre-existing commitments. Please ensure you are familiar with the policy prior to submitting an application. Approved applicants will receive an individual notification one week prior to the exam with the exact date and time of their supplementary examination.
Week | Topic | Reference |
1 Ian |
Course Introduction Business Value of Information Systems Financial Metrics for IS Investments Strategic Alignment |
Gartner Laudon & Laudon Henderson and Venkatraman |
2 Ian |
ERP Implementation Issues ERP Modules: Sales and Marketing ERP Modules: Accounting and Finance Hand out Assignment One (Individual Assignment) ‘Justification for IT Capital Projects’ |
Sumner |
3 Ian |
ERP Modules: Production and Materials ERP Modules: Human Resources Postmodern ERP Strategies |
Sumner Gartner |
4 Ian |
SAP Guest Speaker Succeeding with SAP Assignment One Hand out Assignment Two “ERP Analysis” |
Phil Merrick Michael Hammer |
5 Ian | Big Data Analytics Analytics for Marketing |
IBM Gartner |
6 Ian |
Analytics for Industrial Applications Business Led Technology IT of the Future Assignment Two Due Hand out Group Assignment “Strategic IT Initiatives” |
IBM Gartner |
7 Steve |
AI/Fuzzy Logic Top IT Strategic Trends |
Research Articles |
8 Steve |
Customer Relationship Management (CRM) Analytical CRM Social CRM |
Laudon & Laudon Gartner Hubspot |
9 Steve |
Knowledge Management Mobile Commerce and IoT |
Gartner |
10 Steve |
Industry Guest Speaker The Internet and Human Cognition |
Nicholas Carr |
11 Steve |
Group Assignment Tutorial |
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12 Steve | Group Presentations Group Assignment Due | |
13 Steve |
Tutorial, Group Presentations Revision |
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14 Steve | Examination Revision (TBA) |
Macquarie University policies and procedures are accessible from Policy Central (https://staff.mq.edu.au/work/strategy-planning-and-governance/university-policies-and-procedures/policy-central). Students should be aware of the following policies in particular with regard to Learning and Teaching:
Undergraduate students seeking more policy resources can visit the Student Policy Gateway (https://students.mq.edu.au/support/study/student-policy-gateway). It is your one-stop-shop for the key policies you need to know about throughout your undergraduate student journey.
If you would like to see all the policies relevant to Learning and Teaching visit Policy Central (https://staff.mq.edu.au/work/strategy-planning-and-governance/university-policies-and-procedures/policy-central).
Macquarie University students have a responsibility to be familiar with the Student Code of Conduct: https://students.mq.edu.au/study/getting-started/student-conduct
Results published on platform other than eStudent, (eg. iLearn, Coursera etc.) or released directly by your Unit Convenor, are not confirmed as they are subject to final approval by the University. Once approved, final results will be sent to your student email address and will be made available in eStudent. For more information visit ask.mq.edu.au or if you are a Global MBA student contact globalmba.support@mq.edu.au
Macquarie University provides a range of support services for students. For details, visit http://students.mq.edu.au/support/
Learning Skills (mq.edu.au/learningskills) provides academic writing resources and study strategies to improve your marks and take control of your study.
Students with a disability are encouraged to contact the Disability Service who can provide appropriate help with any issues that arise during their studies.
For all student enquiries, visit Student Connect at ask.mq.edu.au
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For help with University computer systems and technology, visit http://www.mq.edu.au/about_us/offices_and_units/information_technology/help/.
When using the University's IT, you must adhere to the Acceptable Use of IT Resources Policy. The policy applies to all who connect to the MQ network including students.
Our postgraduates will demonstrate a high standard of discernment and common sense in their professional and personal judgment. They will have the ability to make informed choices and decisions that reflect both the nature of their professional work and their personal perspectives.
This graduate capability is supported by:
Our postgraduates will be able to demonstrate a significantly enhanced depth and breadth of knowledge, scholarly understanding, and specific subject content knowledge in their chosen fields.
This graduate capability is supported by:
Our postgraduates will be capable of utilising and reflecting on prior knowledge and experience, of applying higher level critical thinking skills, and of integrating and synthesising learning and knowledge from a range of sources and environments. A characteristic of this form of thinking is the generation of new, professionally oriented knowledge through personal or group-based critique of practice and theory.
This graduate capability is supported by:
Our postgraduates will be capable of systematic enquiry; able to use research skills to create new knowledge that can be applied to real world issues, or contribute to a field of study or practice to enhance society. They will be capable of creative questioning, problem finding and problem solving.
This graduate capability is supported by:
Our postgraduates will be able to communicate effectively and convey their views to different social, cultural, and professional audiences. They will be able to use a variety of technologically supported media to communicate with empathy using a range of written, spoken or visual formats.
This graduate capability is supported by:
Our postgraduates will be ethically aware and capable of confident transformative action in relation to their professional responsibilities and the wider community. They will have a sense of connectedness with others and country and have a sense of mutual obligation. They will be able to appreciate the impact of their professional roles for social justice and inclusion related to national and global issues
This graduate capability is supported by: