Unit convenor and teaching staff |
Unit convenor and teaching staff
Unit Convenor
Dr Andrew Heys
Contact via globalmba.support@mq.edu.au
Academic Program Director
A/Prof Lan Snell
Contact via globalmba.support@mq.edu.au
Teaching Assistant
Billy Bruce
Contact via globalmba.support@mq.edu.au
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Credit points |
Credit points
2
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Prerequisites |
Prerequisites
Admission to GMBA
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Corequisites |
Corequisites
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Co-badged status |
Co-badged status
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Unit description |
Unit description
Many workplaces today are marked by unclear lines of authority and dynamic spheres of influence. To be effective as a leader in such complex environments, managers must learn to navigate great complexity and create internal and external relationships that have mutual utility, that are marked by ownership and commitment and that help to create sustainable economic value. Amid complex ecosystems of: employees; partners; customers; distributors and suppliers there also exists a complex set of agreements - formal, informal and even tacit. Increasingly and especially in some cultures, agreements need to be adaptive to changing circumstances and thus relationship management is also a critical variable in negotiation. In sum, modern managers must learn to design and negotiate complex agreements and learn to be successful within diverse workplace cultures. Knowledge of, and personal competence in, negotiation and conflict resolution play a central role in both individual effectiveness and overall workplace productivity. More effective negotiation and conflict resolution can also help foster participative decision making norms that promote job satisfaction, employee engagement and lead to inclusive workplace cultures.
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Information about important academic dates including deadlines for withdrawing from units are available at https://www.mq.edu.au/study/calendar-of-dates
On successful completion of this unit, you will be able to:
Submission
You will submit your assessment tasks via your online unit on Coursera.
For individual submissions, please use the following naming convention for your file:
lastname-firstname-GMBAxxx-A1.*
lastname-firstname-GMBAxxx-A2.*
For group submissions, please use the following naming convention for your file:
team-number-GMBAxxx-A1.*
team-number-GMBAxxx-A2.*
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Extensions
Please note that no extensions will be granted. There will be a deduction of 10% of the total available marks made from the total awarded mark for each 24 hour period or part thereof that the submission is late (for example, 25 hours late in submission = 20% penalty). This penalty does not apply for cases in which an application for special consideration is made and approved.
For any questions regarding your assignment submission or to apply for special consideration, please send an email to globalmba.support@mq.edu.au.
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Formatting instructions
These instructions pertain only to written assignments. In the case of other formats (e.g., slide decks) specific formatting instructions may apply. Written assignments should be in 11 point Arial font with 1.5 line spacing. Each page of the report should be numbered and have at minimum 2.5 cm margins from the left and right edges and top and bottom of the page. The word count is strictly enforced. The actual word length of the document, not including references or appendices, should be clearly stated on the title page of the report. Written assignments should have the following structure:
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Referencing
Please use the American Psychological Association (APA) 6th edition reference style. This means that when referring to an article or book etc, you indicate the author’s name followed by the year of publication (Jones, 1989). For multiple authors include all names (Jones, Smith, & Wilson, 1990). If you use a direct quote put the quoted words in “quotation marks” and include the page number with the reference (Jones, 1989, p. 76). A reference list should be presented in alphabetical order at the end of the paper. Further information on APA style is available at http://libguides.mq.edu.au/content.php?pid=85232&sid=634282
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Commercial in Confidence
Please note that you must not disclose any information marked ‘Commercial in Confidence’ without permission from the party who supplied it (e.g., your current or previous employer, customers, etc.).
Name | Weighting | Hurdle | Due |
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Conflict Resolution Praxis | 40% | No | 11 November 2019 11:59pm (AEST) |
Practice Exercise | 60% | No | 4 December 2019 11:59pm (AEST) |
Due: 11 November 2019 11:59pm (AEST)
Weighting: 40%
Length: 1,500 - 2,000 words (excl. references)
Format: Case analysis
Task: The purpose of this assignment is to analyse a real-world negotiation through the lens of an academic theory or framework.
Task type: Individual
Please refer to the section Course Resources - Assessment Information in your online unit for detailed information on this assignment as well as the marking criteria. You will be asked to submit your completed task via the Assignment submission link in your online unit.
Due: 4 December 2019 11:59pm (AEST)
Weighting: 60%
Length: 2,500 - 3,000 words (excl. references)
Format: Practical case scenario and critical analysis
Task: The purpose of this assignment is to provide student pairs with the opportunity to co-create case materials, to practice practical negotiation and conflict resolution skills in a simulated context and to debrief and analyse the simulation.
Task type: Peer based activity, two-part written debrief (individual and group)
Please refer to the section Course Resources - Assessment Information in your online unit for detailed information on this assignment as well as the marking criteria. You will be asked to submit your completed task via the Assignment submission link in your online unit.
There is no required textbook for this unit. Please refer to the weekly required readings in your online unit. All readings are available via the Macquarie University library and do not need to be purchased separately.
This unit will be delivered entirely online via the Coursera Learning Management System. Access to a personal computer is required to access the resources and learning materials on Coursera.
For this unit, Live Events (via the web conferencing software Zoom) will take place on Tuesday afternoons from 12pm to 1pm (AEDT), starting from 29 October 2019 and finishing on the 3 December 2019*. The links to the events are available via Live Events in the online unit. Students are strongly advised to attend all live events. Recordings of the live events will be made available within 24 hours of the event and can be accessed via Course Resources in the online unit.
Students are expected to complete all asynchronous learning activities (videos, discussion prompts, quizzes and peer-reviews) for that week before the scheduled Live Event in order to successfully participate in the event.
*Please note: The Live Event in Week 3 will be taking place on Wednesday 13 November from 8-9pm (AEDT)
Week |
Module |
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Week 1 Webinar: Tuesday 29 October 2019, 12-1pm (AEDT) |
Resolving conflicts and negotiating agreements in the new world of work |
Week 2 Webinar: Tuesday 5 November 2019, 12-1pm (AEDT) |
Theories of conflict, pathways to resolution |
Week 3 A1 due: Monday 11 November 2019 ***Webinar: Wednesday 13 November 2019, 8-9pm (AEDT)*** |
Building and using a skillset: Moving from ‘knowing to doing’ |
Week 4 Webinar: Tuesday 19 November 2019, 12-1pm (AEDT) |
The three negotiations: Content, process, and relationship |
Week 5 Webinar: Tuesday 26 November 2019, 12-1pm (AEDT) |
When context matters: Negotiating across a cultural divide |
Week 6 Webinar: Tuesday 3 December 2019, 12-1pm (AEDT) A2 due: Wednesday 4 December 2019 |
Coping with complexity: From multi-party negotiation to conflict transformation |
Macquarie University policies and procedures are accessible from Policy Central (https://staff.mq.edu.au/work/strategy-planning-and-governance/university-policies-and-procedures/policy-central). Students should be aware of the following policies in particular with regard to Learning and Teaching:
Undergraduate students seeking more policy resources can visit the Student Policy Gateway (https://students.mq.edu.au/support/study/student-policy-gateway). It is your one-stop-shop for the key policies you need to know about throughout your undergraduate student journey.
If you would like to see all the policies relevant to Learning and Teaching visit Policy Central (https://staff.mq.edu.au/work/strategy-planning-and-governance/university-policies-and-procedures/policy-central).
Macquarie University students have a responsibility to be familiar with the Student Code of Conduct: https://students.mq.edu.au/study/getting-started/student-conduct
Results published on platform other than eStudent, (eg. iLearn, Coursera etc.) or released directly by your Unit Convenor, are not confirmed as they are subject to final approval by the University. Once approved, final results will be sent to your student email address and will be made available in eStudent. For more information visit ask.mq.edu.au or if you are a Global MBA student contact globalmba.support@mq.edu.au
Macquarie University provides a range of support services for students. For details, visit http://students.mq.edu.au/support/
Learning Skills (mq.edu.au/learningskills) provides academic writing resources and study strategies to improve your marks and take control of your study.
Students with a disability are encouraged to contact the Disability Service who can provide appropriate help with any issues that arise during their studies.
For all student enquiries, visit Student Connect at ask.mq.edu.au
If you are a Global MBA student contact globalmba.support@mq.edu.au
For help with University computer systems and technology, visit http://www.mq.edu.au/about_us/offices_and_units/information_technology/help/.
When using the University's IT, you must adhere to the Acceptable Use of IT Resources Policy. The policy applies to all who connect to the MQ network including students.
Our postgraduates will demonstrate a high standard of discernment and common sense in their professional and personal judgment. They will have the ability to make informed choices and decisions that reflect both the nature of their professional work and their personal perspectives.
This graduate capability is supported by:
Our postgraduates will be able to demonstrate a significantly enhanced depth and breadth of knowledge, scholarly understanding, and specific subject content knowledge in their chosen fields.
This graduate capability is supported by:
Our postgraduates will be capable of utilising and reflecting on prior knowledge and experience, of applying higher level critical thinking skills, and of integrating and synthesising learning and knowledge from a range of sources and environments. A characteristic of this form of thinking is the generation of new, professionally oriented knowledge through personal or group-based critique of practice and theory.
This graduate capability is supported by:
Our postgraduates will be capable of systematic enquiry; able to use research skills to create new knowledge that can be applied to real world issues, or contribute to a field of study or practice to enhance society. They will be capable of creative questioning, problem finding and problem solving.
This graduate capability is supported by:
Our postgraduates will be able to communicate effectively and convey their views to different social, cultural, and professional audiences. They will be able to use a variety of technologically supported media to communicate with empathy using a range of written, spoken or visual formats.
This graduate capability is supported by:
Our postgraduates will be ethically aware and capable of confident transformative action in relation to their professional responsibilities and the wider community. They will have a sense of connectedness with others and country and have a sense of mutual obligation. They will be able to appreciate the impact of their professional roles for social justice and inclusion related to national and global issues
This graduate capability is supported by:
Date | Description |
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16/10/2019 | I have made a change to specify the assignment type |