Notice
As part of Phase 3 of our return to campus plan, most units will now run tutorials, seminars and other small group learning activities on campus for the second half-year, while keeping an online version available for those students unable to return or those who choose to continue their studies online.
To check the availability of face to face activities for your unit, please go to timetable viewer. To check detailed information on unit assessments visit your unit's iLearn space or consult your unit convenor.
Unit convenor and teaching staff |
Unit convenor and teaching staff
Lecturer
Stephen Smith
Contact via 9850 1099
Rm 362, Level 3, BD Building, 4 Research Park Drive
online via zoom (by appointment)
Lecturer
Matthew Mansour
Contact via 9850 1099
online via zoom (by appointment)
Lecturer
Matthew Mansour
Contact via 9850 1099
online via zoom (by appointment)
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Credit points |
Credit points
10
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Prerequisites |
Prerequisites
ITEC602 or COMP6770
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Corequisites |
Corequisites
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Co-badged status |
Co-badged status
COMP7750 - Information Systems Design and Management
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Unit description |
Unit description
This unit focuses on enterprise management information systems and the technologies used in their design, implementation and maintenance. The alignment of information systems with business strategy and the socio-technical aspects of systems development are explored. Systems discussed include ERP, CRM, Business Intelligence and Groupware. The nexus between social media, cloud computing, mobile devices and big data is considered. A case study analysing the business rationale for an enterprise systems project is conducted. |
Information about important academic dates including deadlines for withdrawing from units are available at https://www.mq.edu.au/study/calendar-of-dates
On successful completion of this unit, you will be able to:
Late Submission
No extensions will be granted without an approved application for Special Consideration.
There will be a deduction of 10% of the total available marks made from the total awarded mark for each 24 hour period or part thereof that the submission is late. For example, 25 hours late in submission for an assignment worth 10 marks – 20% penalty or 2 marks deducted from the total.
No submission will be accepted after solutions have been posted.
Name | Weighting | Hurdle | Due |
---|---|---|---|
Weeky Quiz | 10% | No | weeks 3 - 12 |
Case for IT Capital Project | 10% | No | week 4 |
ERP Analysis | 10% | No | week 7 |
Strategic IT Initiatives | 20% | No | week 12 |
Final Examination | 50% | No | TBA |
Assessment Type 1: Quiz/Test
Indicative Time on Task 2: 0 hours
Due: weeks 3 - 12
Weighting: 10%
Student will complete a weekly quiz - solutions submitted online.
Assessment Type 1: Project
Indicative Time on Task 2: 22 hours
Due: week 4
Weighting: 10%
Justification for IT Capital Projects - This is an individual assignment which considers a series of IT capital projects and uses non-financial models to prioritise these projects for the given business context. Eight contemporary IT capital projects are suggested. Each project has good financial returns and is useful to the business, but only 3 to 4 projects can be funded. Nonfinancial models are used to prioritise the projects.
Assessment Type 1: Essay
Indicative Time on Task 2: 25 hours
Due: week 7
Weighting: 10%
An Individual assignment which considers a detailed real world case study about a failed ERP implementation and provides guidance based on course material on how this company should now proceed. This real company in Taiwan failed with their first wave ERP upgrade. Students are to identify the reasons for this failure and consider a series of different go forward strategies based on the latest available technology.
Assessment Type 1: Report
Indicative Time on Task 2: 40 hours
Due: week 12
Weighting: 20%
This is a group assignment. Students start with a contemporary IT major initiative e.g. ERP upgrade, BI, CRM, AI, Cloud, KM, Mobile and IoT. Then, a suitable company is selected and a high level business plan is submitted for the proposal identifying the business context,expected business benefits, a possible technical solution and major risks. Each student is allocated a segment of the report. One deliverable is the group report and the second deliverable is an individual presentation on the component that the student was allocated. Each of these two deliverables counts towards 10% of the final grade.
Assessment Type 1: Examination
Indicative Time on Task 2: 13 hours
Due: TBA
Weighting: 50%
This is an exam with short and long answer questions based on the lecture and reference material presented throughout the course.
1 If you need help with your assignment, please contact:
2 Indicative time-on-task is an estimate of the time required for completion of the assessment task and is subject to individual variation
Classes
Mode of delivery is a Hybrid mode. COMP8750 is taught via lectures (via Zoom live and recorded for revision purposes) and the tutorial session component is expected to be online via Zoom.
There is one class per week that will consist of three (3) hours (Lecture 2 hours + Tutorial 1 hour). The timetables portal is available here: http://timetables.mq.edu.au
Recommended Texts:
he following text is recommended, especially for students without an extensive IT background: K. C. Laudon and J. P. Laudon “Management Information Systems: Managing The Digital Firm” 15th Edition, Pearson, 2016.
This book is available from the University Co-op Bookstore, plus an eBook. If unsure about the value of this text, I suggest you first borrow a copy from the library and make your own assessment. I will be referencing the 15th and most up to date edition, however, earlier editions are quite similar.
The following books are suggested as recommended reading. Copies of these books are available from the library.
Sumner, M, “Enterprise Resource Planning” Prentice Hall, 2005
Magal, S.R. and Word, J., “Integrated Business Processes with ERP Systems”, Wiley, 2012.
Turban, E., Sharda, R, Delen, D and King, D, ”Business Intelligence: A Managerial Approach” 3rd Edition, Pearson, New International Edition, 2014
Lectures will list appropriate Web based references and further reading for some of the rapidly evolving technologies discussed in this course. These additional references will be available for download through the class website.
Unit Material
A student folder with all the lecture notes and electronic references will be available for download through the class web site on iLearn at: https://ilearn.mq.edu.au/
All assignments are accessed from iLearn and submitted through iLearn.
Assignments 1, 2 and 3 are Turnitin assignments, submitted through iLearn, but sent to Turnitin for plagiarism checking. Students should allow up to 24 hours to receive Turnitin feedback reports.
All assignments are to be submitted through the iLearn class website.
If you receive special consideration for the final exam, a supplementary exam will be scheduled in December 2020. By making a special consideration application for the final exam you are declaring yourself available for a resit during the supplementary examination period and will not be eligible for a second special consideration approval based on pre-existing commitments. Please ensure you are familiar with the policy prior to submitting an application. Approved applicants will receive an individual notification one week prior to the exam with the exact date and time of their supplementary examination.
Week |
Topic |
Reference |
1 Steve |
Course Introduction Business Value of Information Systems Financial Metrics for IS Investments Strategic Alignment |
Gartner Laudon & Laudon Henderson and Venkatraman |
2 Matt |
ERP Implementation Issues ERP Modules: Sales and Marketing ERP Modules: Accounting and Finance Hand out Assignment One (Individual Assignment) ‘Justification for IT Capital Projects’ |
Sumner |
3 Matt |
ERP Modules: Production and Materials ERP Modules: Human Resources Postmodern ERP Strategies |
Sumner Gartner |
4 Matt |
Ch04 - Ethical and Social Issues in Information Systems Ch05 - IT Infrastructure and Emerging Technologies Assignment One - Due Hand out Assignment Two “ERP Analysis” |
Laudon Laudon |
5 Steve |
Big Data Analytics Analytics for Marketing |
IBM Gartner |
6 Steve |
Analytics for Industrial Applications Business Led Technology IT of the Future Hand out Group Assignment “Strategic IT Initiatives” |
IBM Gartner |
7 Steve |
AI/Fuzzy Logic Ch11 - Managing Knowledge and Artificial Intelligence Top IT Strategic Trends Assignment Two Due |
Research Articles Laudon |
Mid semester break 12-27th September | ||
8 Matt |
Customer Relationship Management (CRM) Analytical CRM Social CRM |
Laudon & Laudon Gartner Hubspot |
9 Matt |
Knowledge Management
|
Gartner |
10 Matt |
Ch07 - Telecommunications, the Internet, and Wireless Technology |
Laudon |
11 Steve |
Ch13 - Building Information Systems |
Laudon |
12 Steve |
Group Assignment Tutorial Assignment 3 Due (Friday 5pm) |
|
13 Steve, Matt |
Group Presentations Examination Revision |
|
14 Steve |
Examination Revision (if required) |
Macquarie University policies and procedures are accessible from Policy Central (https://staff.mq.edu.au/work/strategy-planning-and-governance/university-policies-and-procedures/policy-central). Students should be aware of the following policies in particular with regard to Learning and Teaching:
Students seeking more policy resources can visit the Student Policy Gateway (https://students.mq.edu.au/support/study/student-policy-gateway). It is your one-stop-shop for the key policies you need to know about throughout your undergraduate student journey.
If you would like to see all the policies relevant to Learning and Teaching visit Policy Central (https://staff.mq.edu.au/work/strategy-planning-and-governance/university-policies-and-procedures/policy-central).
Macquarie University students have a responsibility to be familiar with the Student Code of Conduct: https://students.mq.edu.au/study/getting-started/student-conduct
Results published on platform other than eStudent, (eg. iLearn, Coursera etc.) or released directly by your Unit Convenor, are not confirmed as they are subject to final approval by the University. Once approved, final results will be sent to your student email address and will be made available in eStudent. For more information visit ask.mq.edu.au or if you are a Global MBA student contact globalmba.support@mq.edu.au
Macquarie University provides a range of support services for students. For details, visit http://students.mq.edu.au/support/
Learning Skills (mq.edu.au/learningskills) provides academic writing resources and study strategies to help you improve your marks and take control of your study.
The Library provides online and face to face support to help you find and use relevant information resources.
Students with a disability are encouraged to contact the Disability Service who can provide appropriate help with any issues that arise during their studies.
For all student enquiries, visit Student Connect at ask.mq.edu.au
If you are a Global MBA student contact globalmba.support@mq.edu.au
For help with University computer systems and technology, visit http://www.mq.edu.au/about_us/offices_and_units/information_technology/help/.
When using the University's IT, you must adhere to the Acceptable Use of IT Resources Policy. The policy applies to all who connect to the MQ network including students.
Standards
Your standards, namely HD, D, CR, P summarize as many different levels of achievement. Each standard is precisely defined to help students know what kind of performance is expected to deserve a certain mark. The standards corresponding to the learning outcomes are given below:
Grade | LO 1 and LO 2 | LO 3 and LO 4 | |
IT Systems Design | IT Systems Management | Generic Skills | |
HD | Apply techniques and knowledge in new contexts, show breadth and depth of understanding of business objectives, context, systems analysis and design. Fully capable support major strategic initiatives with a sound business case and technical solution. | A sound grounding on how major strategic IT systems are managed. Show breadth and depth of understandings on issues in the management of IT systems, including: change management, configuration management and planning, People management, hardware asset management and capacity planning and availability. Able to apply these techniques and knowledge in new contexts. | Demonstrate leadership, creativity, critical thinking and analysis skills. Enthusiastic in acquiring new knowledge in the IS Systems management area. Demonstrate capability in applying new IS management knowledge to solve real-world problems. Conduct team work effectively and play a key role in moving the whole IT team forward. |
D | Apply techniques and knowledge in some new contexts, show breadth and depth of understanding across most of the topics including: business objectives, context, systems analysis and design. Largely capable to support major strategic initiatives with a sound business case and technical solution. | A sound grounding in most topics related to how major strategic IT systems are managed. Show breadth and depth of understandings on most issues in the management of IT systems, including: change management, configuration management and planning, People management, hardware asset management and capacity planning and availability. Able to apply these techniques and knowledge in some new contexts. | Demonstrate some leadership occasionally. Show creativity, critical thinking and analysis skills. Have the capability in applying IS systems management knowledge to solve real-world problems. Collaborate with team members well and finish assigned tasks on time and with good quality. |
CR | Show breadth of understanding across most of the topics including: business objectives, context, systems analysis and design. Some capability to support major strategic initiatives with a sound business case and technical solution. | Understands some aspects of how major strategic IT systems are managed. Show breadth of understandings on most issues in the management of IT systems, including: change management, configuration management and planning, People management, hardware asset management and capacity planning and availability. | Demonstrate analysis skills in some occasions. Know how to apply IS systems management knowledge to solve some of the real-world problems. Able to finish assigned tasks on time and with good quality most of the time. |
P | Can reproduce definitions and ideas, show some breadth of understanding of the topics including: business objectives, context, systems analysis and design. Some capability to support major strategic initiatives with a sound business case and technical solution. | Can reproduce some definitions and ideas, show some breadth on issues in the management of IT systems, including: change management, configuration management and planning, People management, hardware asset management and capacity planning and availability. | Demonstrate limited analysis skills. Can apply IS systems management knowledge to solve limited real-world problems. Able to finish all assigned tasks on time and with acceptable quality. |
Grading
At the end of the semester, you will receive a grade that reflects your achievement in the unit
In this unit, your final grade depends on your performance in each part of the assessment. For each task, you receive a mark that combines your standard of performance regarding each learning outcome assessed by this task. Then the different component marks are added up to determine your total mark out of 100. Your grade then depends on this total mark and your overall standards of performance.
Obtaining a grade higher than a Pass (P) in this unit will require a student to obtain (in addition to the above):