Students
ENGG8105 – Quality and Reliability
2020 – Session 2, Special circumstance
Notice
As part of Phase 3 of our return to campus plan, most units will now run tutorials, seminars and other small group learning activities on campus for the second half-year, while keeping an online version available for those students unable to return or those who choose to continue their studies online.
To check the availability of face to face activities for your unit, please go to timetable viewer. To check detailed information on unit assessments visit your unit's iLearn space or consult your unit convenor.
General Information
Download as PDF
| Unit convenor and teaching staff |
Unit convenor and teaching staff
Lecturer
Viken Kortian
Contact via 98502255
50 Waterloo Rd
Monday 3 to 5 pm
June Ho
50 Waterloo Rd
June Ho
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|---|---|
| Credit points |
Credit points
10
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| Prerequisites |
Prerequisites
Admission to MEngMgt
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| Corequisites |
Corequisites
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| Co-badged status |
Co-badged status
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| Unit description |
Unit description
The unit aims to deliver the insights, knowledge and skills necessary to operate engineering projects with professional standards by maintaining quality and reliability. The unit will cover a broad range of topics for all engineering graduates that include total quality management, productivity and cost relationships; quality systems and their components, international standards; interaction between quality and design functions; quality control; quality improvement; process capability and improvement studies; control charting; techniques for quality studies and design for quality improvement.
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Important Academic Dates
Information about important academic dates including deadlines for withdrawing from units are available at https://www.mq.edu.au/study/calendar-of-dates
Learning Outcomes
On successful completion of this unit, you will be able to:
- ULO1: Apply international standards for quality control and quality improvement.
- ULO2: Apply knowledge of quality control to evaluate the impact on the engineering discipline and on business management, supply chain solutions and project management.
- ULO3: Conduct total quality management, including determining productivity and cost relationships, utilising quality systems and their components and the interaction between quality and design functions.
- ULO4: Synthesize advanced and integrated knowledge of process capability and improvement studies, control charting, techniques for quality studies and design for quality improvement.
General Assessment Information
Student Responsibilities
Be familiar with University policy and College procedures and act in accordance with those policies and procedures.
It is the responsibility of the student to retain a copy of any work submitted. Students must produce these documents upon request. Copies should be retained until the end of the grade appeal period each term.
The student is to perform the required due diligent for their assessment grade and rectify as soon as possible upon finding any errors.
Notifications
Formal notification of assessment tasks, grading rubrics and due dates will be posted on iLearn. Although all reasonable measures to ensure the information is accurate, The University reserves the right to make changes without notice. Each student is responsible for checking iLearn for changes and updates.
Report and Assignment Tasks
Assignment Problems will be posted on iLearn at least one week before their submission date. Assignment solutions will be posted within a week after the submission date. Submissions will not be accepted once the solution is posted.
Assignment submissions and plagiarism policies
All assignments and reports must be submitted electronically through iLearn (in pdf format). Submissions will undergo plagiarism checkers using the turnitin software and any work deemed to have 30% or higher similarity score may incur academic penalty. For more details on the policies of academic penalties relating to academic honesty, please refer to the policies and procedures section below.
Submissions are expected to be typed set in a logical layout and sequence. Markers WILL NOT grade poorly organized or illegible scans or drafts. The expected workload includes preparation of final copies and clear diagrams.
Late submissions
Late submissions of the assessment tasks will not be accepted without prior arrangement made at least one week before the submission date. Extenuating circumstances will be considered upon lodgement of a formal notice of disruption of studies.
Grading and passing requirement for unit
For further details about grading, please refer below in the policies and procedures section.
In order to pass this unit, a student must obtain a mark of 50 or more for the unit (i.e. obtain a passing grade P/ CR/ D/ HD).
The unit will be graded according to the Macquarie University Grading policy. The following grades will be used according to the listed numerical range:
ASSESSMENT GRADES AND STATUS
|
GRADE |
RANGE |
STATUS ( ‘Standard Grade’ in AMIS) |
DESCRIPTION |
|
HD |
85-100 |
Pass |
Provides consistent evidence of deep and critical understanding in relation to the learning outcomes. There is substantial originality, insight or creativity in identifying, generating and communicating competing arguments, perspectives or problem solving approaches; critical evaluation of problems, their solutions and their implications; creativity in application as appropriate to the program. |
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D |
75-84 |
Pass |
Provides evidence of integration and evaluation of critical ideas, principles and theories, distinctive insight and ability in applying relevant skills and concepts in relation to learning outcomes. There is demonstration of frequent originality or creativity in defining and analysing issues or problems and providing solutions; and the use of means of communication appropriate to the program and the audience. |
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CR |
65-74 |
Pass |
Provides evidence of learning that goes beyond replication of content knowledge or skills relevant to the learning outcomes. There is demonstration of substantial understanding of fundamental concepts in the field of study and the ability to apply these concepts in a variety of contexts; convincing argumentation with appropriate coherent justification; communication of ideas fluently and clearly in terms of the conventions of the program. |
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P |
50-64 |
Pass |
Provides sufficient evidence of the achievement of learning outcomes. There is demonstration of understanding and application of fundamental concepts of the program; routine argumentation with acceptable justification; communication of information and ideas adequately in terms of the conventions of the program. The learning attainment is considered satisfactory or adequate or competent or capable in relation to the specified outcomes. |
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F |
0-49 |
Fail |
Does not provide evidence of attainment of learning outcomes. There is missing or partial or superficial or faulty understanding and application of the fundamental concepts in the field of study; missing, undeveloped, inappropriate or confusing argumentation; incomplete, confusing or lacking communication of ideas in ways that give little attention to the conventions of the program. |
Final Examinations
Final examinations will typically take place at the end of the semester. For further information, please refer to the Examination Timetable website on www.mq.edu.au
Assessment Tasks
| Name | Weighting | Hurdle | Due |
|---|---|---|---|
| Final examination | 40% | No | During Final exam period |
| Midterm assignment | 30% | No | Week 7 |
| Case study response | 30% | No | Week 3, 5, 6, 8, 9, and 11 |
Final examination
Assessment Type 1: Examination
Indicative Time on Task 2: 24 hours
Due: During Final exam period
Weighting: 40%
Final Examination
On successful completion you will be able to:
- Apply international standards for quality control and quality improvement.
- Apply knowledge of quality control to evaluate the impact on the engineering discipline and on business management, supply chain solutions and project management.
- Conduct total quality management, including determining productivity and cost relationships, utilising quality systems and their components and the interaction between quality and design functions.
- Synthesize advanced and integrated knowledge of process capability and improvement studies, control charting, techniques for quality studies and design for quality improvement.
Midterm assignment
Assessment Type 1: Practice-based task
Indicative Time on Task 2: 16 hours
Due: Week 7
Weighting: 30%
Midterm project and practice based work
On successful completion you will be able to:
- Apply international standards for quality control and quality improvement.
- Apply knowledge of quality control to evaluate the impact on the engineering discipline and on business management, supply chain solutions and project management.
- Conduct total quality management, including determining productivity and cost relationships, utilising quality systems and their components and the interaction between quality and design functions.
- Synthesize advanced and integrated knowledge of process capability and improvement studies, control charting, techniques for quality studies and design for quality improvement.
Case study response
Assessment Type 1: Case study/analysis
Indicative Time on Task 2: 20 hours
Due: Week 3, 5, 6, 8, 9, and 11
Weighting: 30%
Case studies on Engineering Control and Reliability
On successful completion you will be able to:
- Apply international standards for quality control and quality improvement.
- Apply knowledge of quality control to evaluate the impact on the engineering discipline and on business management, supply chain solutions and project management.
- Conduct total quality management, including determining productivity and cost relationships, utilising quality systems and their components and the interaction between quality and design functions.
- Synthesize advanced and integrated knowledge of process capability and improvement studies, control charting, techniques for quality studies and design for quality improvement.
1 If you need help with your assignment, please contact:
- the academic teaching staff in your unit for guidance in understanding or completing this type of assessment
- the Writing Centre for academic skills support.
2 Indicative time-on-task is an estimate of the time required for completion of the assessment task and is subject to individual variation
Delivery and Resources
Managing Quality and Performance Excellence
James R. Evans, William M. Lindsay
Unit Schedule
|
Week |
Lecture /Content / Topic |
Chapter Ref |
HBR Case Study |
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1 |
Introduction and history to Quality |
Ch 1 |
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2 |
Total Quality - Foundations |
Ch 2 |
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3 |
Quality: Customer Focus through engaged workforce. |
Ch 3 & 4 |
Sterling Chemicals Quality and Productivity Improvement |
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4 |
Quality as a competitive advantage – strategic management |
Ch 11 |
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5 |
Quality Management Systems and Business Excellence Frameworks |
Ch 2 p 80 – 85 Ch 10 |
Wainwright Industries – Beyond the Baldridge Awards |
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6 |
Quality and the role of Business Process Management |
Ch 5 |
Process Reengineering in Emerging Markets |
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7 |
Key Performance Measures and the information management system to support Quality |
Ch 12 |
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8 |
Statistical tools that drives process improvement – SPC, DoE |
Ch 6 |
General Micro Electronics Assembly SPC |
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9 |
TQM, Lean Six Sigma, and Process Improvement – Part 1 |
Ch 8 |
Six Sigma Quality at Flyrock Tyres |
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10 |
TQM, Lean Six Sigma, and Process Improvement – Part 2 |
Ch 9 |
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11 |
Design for Quality and Product Excellence |
Ch 7 |
Apple Powerbook Design Quality and time to market |
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12 |
Leading, building and sustaining Quality – Change management. |
Ch 13 |
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13 |
Review |
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Policies and Procedures
Macquarie University policies and procedures are accessible from Policy Central (https://staff.mq.edu.au/work/strategy-planning-and-governance/university-policies-and-procedures/policy-central). Students should be aware of the following policies in particular with regard to Learning and Teaching:
- Academic Appeals Policy
- Academic Integrity Policy
- Academic Progression Policy
- Assessment Policy
- Fitness to Practice Procedure
- Grade Appeal Policy
- Complaint Management Procedure for Students and Members of the Public
- Special Consideration Policy (Note: The Special Consideration Policy is effective from 4 December 2017 and replaces the Disruption to Studies Policy.)
Students seeking more policy resources can visit the Student Policy Gateway (https://students.mq.edu.au/support/study/student-policy-gateway). It is your one-stop-shop for the key policies you need to know about throughout your undergraduate student journey.
If you would like to see all the policies relevant to Learning and Teaching visit Policy Central (https://staff.mq.edu.au/work/strategy-planning-and-governance/university-policies-and-procedures/policy-central).
Student Code of Conduct
Macquarie University students have a responsibility to be familiar with the Student Code of Conduct: https://students.mq.edu.au/study/getting-started/student-conduct
Results
Results published on platform other than eStudent, (eg. iLearn, Coursera etc.) or released directly by your Unit Convenor, are not confirmed as they are subject to final approval by the University. Once approved, final results will be sent to your student email address and will be made available in eStudent. For more information visit ask.mq.edu.au or if you are a Global MBA student contact globalmba.support@mq.edu.au
Student Support
Macquarie University provides a range of support services for students. For details, visit http://students.mq.edu.au/support/
Learning Skills
Learning Skills (mq.edu.au/learningskills) provides academic writing resources and study strategies to help you improve your marks and take control of your study.
The Library provides online and face to face support to help you find and use relevant information resources.
Student Services and Support
Students with a disability are encouraged to contact the Disability Service who can provide appropriate help with any issues that arise during their studies.
Student Enquiries
For all student enquiries, visit Student Connect at ask.mq.edu.au
If you are a Global MBA student contact globalmba.support@mq.edu.au
IT Help
For help with University computer systems and technology, visit http://www.mq.edu.au/about_us/offices_and_units/information_technology/help/.
When using the University's IT, you must adhere to the Acceptable Use of IT Resources Policy. The policy applies to all who connect to the MQ network including students.