Students
ENGG8105 – Quality and Reliability
2021 – Session 2, Special circumstances
Session 2 Learning and Teaching Update
The decision has been made to conduct study online for the remainder of Session 2 for all units WITHOUT mandatory on-campus learning activities. Exams for Session 2 will also be online where possible to do so.
This is due to the extension of the lockdown orders and to provide certainty around arrangements for the remainder of Session 2. We hope to return to campus beyond Session 2 as soon as it is safe and appropriate to do so.
Some classes/teaching activities cannot be moved online and must be taught on campus. You should already know if you are in one of these classes/teaching activities and your unit convenor will provide you with more information via iLearn. If you want to confirm, see the list of units with mandatory on-campus classes/teaching activities.
Visit the MQ COVID-19 information page for more detail.
General Information
Download as PDF
| Unit convenor and teaching staff |
Unit convenor and teaching staff
Lecturer
Viken Kortian
Contact via Email
50 Waterloo Rd
By appointment via email
Tutor
June Ho
Contact via Email
50 Waterloo Rd
By appointment via email
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|---|---|
| Credit points |
Credit points
10
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| Prerequisites |
Prerequisites
Admission to MEngMgt
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| Corequisites |
Corequisites
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| Co-badged status |
Co-badged status
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| Unit description |
Unit description
The unit aims to deliver the insights, knowledge and skills necessary to operate engineering projects with professional standards by maintaining quality and reliability. The unit will cover a broad range of topics for all engineering graduates that include total quality management, productivity and cost relationships; quality systems and their components, international standards; interaction between quality and design functions; quality control; quality improvement; process capability and improvement studies; control charting; techniques for quality studies and design for quality improvement.
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Important Academic Dates
Information about important academic dates including deadlines for withdrawing from units are available at https://www.mq.edu.au/study/calendar-of-dates
Learning Outcomes
On successful completion of this unit, you will be able to:
- ULO1: Apply international standards for quality control and quality improvement.
- ULO2: Apply knowledge of quality control to evaluate the impact on the engineering discipline and on business management, supply chain solutions and project management.
- ULO3: Conduct total quality management, including determining productivity and cost relationships, utilising quality systems and their components and the interaction between quality and design functions.
- ULO4: Synthesize advanced and integrated knowledge of process capability and improvement studies, control charting, techniques for quality studies and design for quality improvement.
General Assessment Information
Grading and passing requirement for unit In order to pass this unit, a student must obtain a mark of 50 or more for the unit (i.e. obtain a passing grade P/ CR/ D/ HD). For further details about grading, please refer below in the policies and procedures section. Late submissions and Resubmissions For assignments handed in late, the following penalties apply 0-48hrs: -50%, >48hrs: -100%. Extenuating circumstances will be considered upon lodgment of a formal notice of disruption of studies. Resubmissions of work are generally allowed unless stated prior or otherwise.
Assessment Tasks
| Name | Weighting | Hurdle | Due |
|---|---|---|---|
| Final examination | 40% | No | During Final exam period |
| Case study response | 30% | No | Week 3, 5, 6, 8, 9, and 11 |
| Midterm assignment | 30% | No | Week 7 |
Final examination
Assessment Type 1: Examination
Indicative Time on Task 2: 24 hours
Due: During Final exam period
Weighting: 40%
Final Examination
On successful completion you will be able to:
- Apply international standards for quality control and quality improvement.
- Apply knowledge of quality control to evaluate the impact on the engineering discipline and on business management, supply chain solutions and project management.
- Conduct total quality management, including determining productivity and cost relationships, utilising quality systems and their components and the interaction between quality and design functions.
- Synthesize advanced and integrated knowledge of process capability and improvement studies, control charting, techniques for quality studies and design for quality improvement.
Case study response
Assessment Type 1: Case study/analysis
Indicative Time on Task 2: 20 hours
Due: Week 3, 5, 6, 8, 9, and 11
Weighting: 30%
Case studies on Engineering Control and Reliability
On successful completion you will be able to:
- Apply international standards for quality control and quality improvement.
- Apply knowledge of quality control to evaluate the impact on the engineering discipline and on business management, supply chain solutions and project management.
- Conduct total quality management, including determining productivity and cost relationships, utilising quality systems and their components and the interaction between quality and design functions.
- Synthesize advanced and integrated knowledge of process capability and improvement studies, control charting, techniques for quality studies and design for quality improvement.
Midterm assignment
Assessment Type 1: Practice-based task
Indicative Time on Task 2: 16 hours
Due: Week 7
Weighting: 30%
Midterm project and practice based work
On successful completion you will be able to:
- Apply international standards for quality control and quality improvement.
- Apply knowledge of quality control to evaluate the impact on the engineering discipline and on business management, supply chain solutions and project management.
- Conduct total quality management, including determining productivity and cost relationships, utilising quality systems and their components and the interaction between quality and design functions.
- Synthesize advanced and integrated knowledge of process capability and improvement studies, control charting, techniques for quality studies and design for quality improvement.
1 If you need help with your assignment, please contact:
- the academic teaching staff in your unit for guidance in understanding or completing this type of assessment
- the Writing Centre for academic skills support.
2 Indicative time-on-task is an estimate of the time required for completion of the assessment task and is subject to individual variation
Delivery and Resources
Unit Text
Managing for Quality and Performance Excellence
11th Edition
James Evans and William Lindsay
ISBN: 9780357442036
Unit Schedule
|
Week |
Lecture /Content / Topic |
Chapter Ref |
HBR Case Study |
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1 |
Introduction and history to Quality |
Ch 1 |
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2 |
Total Quality - Foundations |
Ch 2 |
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3 |
Quality: Customer Focus through engaged workforce. |
Ch 3 & 4 |
Sterling Chemicals Quality and Productivity Improvement |
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4 |
Quality as a competitive advantage – strategic management |
Ch 11 |
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5 |
Quality Management Systems and Business Excellence Frameworks |
Ch 2 p 80 – 85 Ch 10 |
Wainwright Industries – Beyond the Baldridge Awards |
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6 |
Quality and the role of Business Process Management |
Ch 5 |
Process Reengineering in Emerging Markets |
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7 |
Key Performance Measures and the information management system to support Quality |
Ch 12 |
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8 |
Statistical tools that drives process improvement – SPC, DoE |
Ch 6 |
General Micro Electronics Assembly SPC |
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9 |
TQM, Lean Six Sigma, and Process Improvement – Part 1 |
Ch 8 |
Six Sigma Quality at Flyrock Tyres |
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10 |
TQM, Lean Six Sigma, and Process Improvement – Part 2 |
Ch 9 |
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11 |
Design for Quality and Product Excellence |
Ch 7 |
Apple Powerbook Design Quality and time to market |
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12 |
Leading, building and sustaining Quality – Change management. |
Ch 13 |
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13 |
Review |
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Policies and Procedures
Macquarie University policies and procedures are accessible from Policy Central (https://policies.mq.edu.au). Students should be aware of the following policies in particular with regard to Learning and Teaching:
- Academic Appeals Policy
- Academic Integrity Policy
- Academic Progression Policy
- Assessment Policy
- Fitness to Practice Procedure
- Grade Appeal Policy
- Complaint Management Procedure for Students and Members of the Public
- Special Consideration Policy
Students seeking more policy resources can visit Student Policies (https://students.mq.edu.au/support/study/policies). It is your one-stop-shop for the key policies you need to know about throughout your undergraduate student journey.
To find other policies relating to Teaching and Learning, visit Policy Central (https://policies.mq.edu.au) and use the search tool.
Student Code of Conduct
Macquarie University students have a responsibility to be familiar with the Student Code of Conduct: https://students.mq.edu.au/admin/other-resources/student-conduct
Results
Results published on platform other than eStudent, (eg. iLearn, Coursera etc.) or released directly by your Unit Convenor, are not confirmed as they are subject to final approval by the University. Once approved, final results will be sent to your student email address and will be made available in eStudent. For more information visit ask.mq.edu.au or if you are a Global MBA student contact globalmba.support@mq.edu.au
Student Support
Macquarie University provides a range of support services for students. For details, visit http://students.mq.edu.au/support/
Learning Skills
Learning Skills (mq.edu.au/learningskills) provides academic writing resources and study strategies to help you improve your marks and take control of your study.
The Library provides online and face to face support to help you find and use relevant information resources.
Student Services and Support
Students with a disability are encouraged to contact the Disability Service who can provide appropriate help with any issues that arise during their studies.
Student Enquiries
For all student enquiries, visit Student Connect at ask.mq.edu.au
If you are a Global MBA student contact globalmba.support@mq.edu.au
IT Help
For help with University computer systems and technology, visit http://www.mq.edu.au/about_us/offices_and_units/information_technology/help/.
When using the University's IT, you must adhere to the Acceptable Use of IT Resources Policy. The policy applies to all who connect to the MQ network including students.
Unit information based on version 2021.01R of the Handbook