MOLS7253 is taught concurrently with MOLS8253.
MOLS7253 is a 10-credit-point, one semester unit, comprising:
- Lecture: one 1-hour online based lecture per week.
- Tutorial: one 2-hour online based tutorial at the scheduled session per week. Your own laptop/device will be required for the sessions (meeting links will be made available through the iLearn site).
- Self-Study: there is an expectation that you will also engage in the iLearn site activities and study of the material outside of the formal contact.
In order to complete (and do well) in this unit you must:
- Review all lecture materials.
- Participate in all tutorial sessions.
- Submit all assignments by the specified dates (unless special consideration is approved).
- Attempt the mid-session quiz.
MOLS7253 Unit Web Site
The web page for MOLS7253 can be found at ilearn.mq.edu.au. The MOLS7253 iLearn web site is your primary source of data and information for this unit and will be used as a repository of lectures and workshop materials, and as a means of communication. Login to iLearn and follow the prompts to MOLS7253. You will be asked for a username and password. Your User Name is your Macquarie Student ID Number, which is an 8-digit number found on your Campus Card. The password is your myMQ Student Portal password. If you have any problems with iLearn log a ticket with OneHelp at onehelp.mq.edu.au. More information about OneHelp can be found at http://informatics.mq.edu.au/help/.
Announcements on iLearn are also emailed to your student email account. It is your responsibility to ensure your settings in iLearn are active to receive all announcements.
AS ISO/IEC 17025-2018: General requirements for the competence of testing and calibration laboratories (ISBN: 0-7337-7018-5).
Available via the library’s “Journal Finder”, search for “Standards Australia [electronic resource] SAI Global:on-line premium”.
This text will be referred to on a regular basis. You must bring your copy to every lecture/tutorial.
All are available via the library’s “Journal Finder”, search for “Standards Australia [electronicresource] : SAI Global on-line premium”.
Note: The license for the downloaded PDF requires you to print out the standard within 3 days or else the PDF will become unusable. Note also that the University has only one license to Standards Australia. Thus, if someone else is using it, you will not be able to access the documents until they log off.
- AS ISO/IEC 17025:2018 General requirements for the competence of testing and calibration laboratories
- ISO 15189:2013 Medical laboratories – Particular requirements for quality and competence
- AS/NZS ISO 9000:2016 Quality management systems – Fundamentals and vocabulary
- AS/NZS ISO 9001:2016 Quality management systems – Requirements
- AS/NZS ISO 9004:2018 Quality management – Quality of an organization – Guidance to achieve sustained success
- ISO/TR 10013:2001 Guidelines for quality management system documentation (hardcopy only available from the Library)
- AS/NZS ISO 10001:2012 Quality management – Customer satisfaction – Guidelines for codes of conduct for organizations
- AS/NZS ISO 10002:2014 Guidelines for complaint management in organizations
- TS ISO 10004:2011 Quality management – Customer satisfaction – Guidelines for monitoring and measuring
- AS ISO 31000:2018 Risk management – Guidelines
- AS/NZS ISO 19011:2019 Guidelines for auditing management systems
- OECD, 1998 OECD Principles of Good Laboratory Practice (available from https://www.oecd-ilibrary.org/environment/oecd-principles-on-good-laboratory-practice_9789264078536-en)
All are available in University Library, Call numbers provided at the end of each reference.
- Buchanan, R.W, 1996, The Enemy Within: Actions that self-destruct companies,
- customer service and jobs, McGraw Hill, USA (HF5415.5.B83)
- Crosby, P., 1989, Let’s Talk Quality, McGraw Hill, USA (HD62.15 .C755/1989)
- Crosby, P., 1979, Quality is free. The Art of Making Quality Certain, McGraw Hill, USA (HD62.15.C76)
- Hibbert, D. Brynn, 2007, Quality Assurance for the Analytical Chemistry Laboratory, Oxford (QD75.4 Q34 H53 2007)
- Bergman, B, & Klefsjo, B., 1994, Quality: from customer needs to customer satisfaction, McGraw Hill, Sweden University Press (HF5415.5.B45713/1994)
- McConnell J., 1986 (2nd edition), The Seven Tools of Total Quality Management, Delaware Books, Australia (TS156.M37/1986)
- Parkany M. 1995, Quality assurance and TQM for analytical laboratories (QD51.Q34)
- Ryan T.P., 2000 (2nd ed), Statistical Methods for Quality Improvement, John Wiley & Sons (TS156 .R9/1989)
- Townsend P., 2000, Quality is Everybody’s Business, St Lucie Printing, USA
- Reichenbächer, M., & Einax, J.W.,Challenges in Analytical Quality Assurance, Springer (available online at library)
It is strongly advised that you attend ALL lectures. Students who do not attend all lectures often find it difficult to pass the Unit. The material presented in the lectures is important and you should not assume that all examinable material is available in the prescribed text or the lecture notes. Conversely, do not assume that all examinable material is to be found in the lecture notes.
Tutorials give you an opportunity to work with your peers to put your knowledge learnt from the lectures into practice. The aim of the tutorials is to help you develop an understanding of the concepts central to the successful implementation of quality within analytical testing laboratories. You will review the concepts presented in the lecture and how they are practically applied in testing laboratories. Additional revision material may be provided to you via iLearn to help you prepare for the tutorials or provide further information post-tutorials.
Each tutorial will begin with a short introduction and expected outcomes. You will then work through an online based workshop individually or in small groups and perform short activities.
We expect all students to own a laptop and have internet access. If you do not have your own laptop, then please advise teaching staff on this unit PRIOR to the tutorial sessions.
You are expected to have access to the iLearn site and be able to download PDF files on your laptop. Acrobat Reader can be used to view lecture material and can be downloaded from the Adobe at get.adobe.com/reader/.
Use will be made of literature search tools, such as the library’s catalogue and Journal Finder resources, Word (all assignments will need to be word-processed) and Excel. Items of interest and links to other on-line material will be placed on the unit website.
All assessment tasks are to be submitted in Turnitin on iLearn.
All communication will be given via the iLearn site. Alerts for new announcements will also be sent to your student email account (unless you turn this feature off which is NOT recommended). It is your responsibility to check the iLearn site and your email account on a frequent basis. It is not uncommon for mail from iLearn to be initially recognised as spam. All unit-related correspondence must be conducted using your official university account. E-mails sent to teaching staff from your private email accounts will be IGNORED.
Additional learning resources/ Self Directed Learning & Study
You are expected to spend some time in reading a relevant text and other sources of information relating to laboratory quality management systems to review lecture material, and to self-assess your degree of understanding. An approximate estimate of the time commitment for a 10 credit point postgraduate unit of study such as MOLS7253 is 150 hours over 15 weeks (including the break) ~10 hours per week.