Students

COMP3780 – Technology Management

2023 – Session 1, In person-scheduled-weekday, North Ryde

General Information

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Unit convenor and teaching staff Unit convenor and teaching staff Convenor, Lecturer
Dr. Shan Chen
shan.chen@mq.edu.au
4 RPD 356
TBD
Lecturer
Dr. Peter Busch
peter.busch@mq.edu.au
Contact via x 9520
4 RPD 284
TBD
Credit points Credit points
10
Prerequisites Prerequisites
130cp at 1000 level or above
Corequisites Corequisites
Co-badged status Co-badged status
Unit description Unit description
This unit provides insights into five broad aspects of management systems: environment of management; organisations and their behaviour; management of human resources; project management and control; contracts; assessment; control and quality management; training; documentation and industrial relations legal issues; and management responsibility. From a practical perspective the unit involves examining new venture start-ups with high-tech industrial and commercial domains, with students working in groups on a business plan. The unit is aimed at students with a background that is typically technical although this is not essential.

Important Academic Dates

Information about important academic dates including deadlines for withdrawing from units are available at https://www.mq.edu.au/study/calendar-of-dates

Learning Outcomes

On successful completion of this unit, you will be able to:

  • ULO1: Demonstrate leadership skills to co-ordinate a team of people to deliver a useful and valuable product or service or launch a new business venture.
  • ULO2: Demonstrate an understanding of individual personalities and communication styles and how this impacts interpersonal interactions and team motivation and performance.
  • ULO3: Both provide and accept critical analysis and constructive criticism for continuous improvement in deliverables and demonstrate social learning and problem based learning skills.
  • ULO4: Apply the different elements that are needed to successfully build and operate an effective team, organisation and business e.g. marketing, operations, financials and control.

General Assessment Information

Late Assessment Submission Penalty: 

Unless a Special Consideration request has been submitted and approved, a 5% penalty (of the total possible mark of the task) will be applied for each day a written report or presentation assessment is not submitted, up until the 7th day (including weekends). After the 7th day, a grade of ‘0’ will be awarded even if the assessment is submitted. The submission time for all uploaded assessments is 11:55 pm. A 1-hour grace period will be provided to students who experience a technical concern.

For any late submission of time-sensitive tasks, such as scheduled tests/exams, performance assessments/presentations, and/or scheduled practical assessments/labs, please apply for Special Consideration. 

Assessments where Late Submissions will be accepted: 

  • Assignments 1 and 2 - YES, Standard Late Penalty applies
  • Quizzes 1, 2, 3 and 4 - NO, unless Special Considerartion is granted 

 

Assessment Tasks

Name Weighting Hurdle Due
Quiz 1 5% No Week 4
Quiz 2 5% No Week 7
Quiz 3 5% No Week 10
Quiz 4 5% No Week 13
Assignment 1 20% No Week 6
Assignment 2 20% No Week 11
Final exam 40% No Exam Week

Quiz 1

Assessment Type 1: Quiz/Test
Indicative Time on Task 2: 5 hours
Due: Week 4
Weighting: 5%

 

Based on chapters 3, 4, 5 and 6 of the textbook.

 
On successful completion you will be able to:
  • Demonstrate leadership skills to co-ordinate a team of people to deliver a useful and valuable product or service or launch a new business venture.
  • Demonstrate an understanding of individual personalities and communication styles and how this impacts interpersonal interactions and team motivation and performance.
  • Both provide and accept critical analysis and constructive criticism for continuous improvement in deliverables and demonstrate social learning and problem based learning skills.
  • Apply the different elements that are needed to successfully build and operate an effective team, organisation and business e.g. marketing, operations, financials and control.

Quiz 2

Assessment Type 1: Quiz/Test
Indicative Time on Task 2: 5 hours
Due: Week 7
Weighting: 5%

 

Based on chapters 7, 8, 9, 10 of the textbook.

 
On successful completion you will be able to:
  • Demonstrate leadership skills to co-ordinate a team of people to deliver a useful and valuable product or service or launch a new business venture.
  • Demonstrate an understanding of individual personalities and communication styles and how this impacts interpersonal interactions and team motivation and performance.
  • Both provide and accept critical analysis and constructive criticism for continuous improvement in deliverables and demonstrate social learning and problem based learning skills.
  • Apply the different elements that are needed to successfully build and operate an effective team, organisation and business e.g. marketing, operations, financials and control.

Quiz 3

Assessment Type 1: Quiz/Test
Indicative Time on Task 2: 5 hours
Due: Week 10
Weighting: 5%

 

Based on chapters 11, 12, 13 and 14 of the textbook.

 
On successful completion you will be able to:
  • Demonstrate leadership skills to co-ordinate a team of people to deliver a useful and valuable product or service or launch a new business venture.
  • Demonstrate an understanding of individual personalities and communication styles and how this impacts interpersonal interactions and team motivation and performance.
  • Both provide and accept critical analysis and constructive criticism for continuous improvement in deliverables and demonstrate social learning and problem based learning skills.
  • Apply the different elements that are needed to successfully build and operate an effective team, organisation and business e.g. marketing, operations, financials and control.

Quiz 4

Assessment Type 1: Quiz/Test
Indicative Time on Task 2: 5 hours
Due: Week 13
Weighting: 5%

 

Based on chapters 15, 16, 17 and 18 of the textbook.

 
On successful completion you will be able to:
  • Demonstrate leadership skills to co-ordinate a team of people to deliver a useful and valuable product or service or launch a new business venture.
  • Demonstrate an understanding of individual personalities and communication styles and how this impacts interpersonal interactions and team motivation and performance.
  • Both provide and accept critical analysis and constructive criticism for continuous improvement in deliverables and demonstrate social learning and problem based learning skills.
  • Apply the different elements that are needed to successfully build and operate an effective team, organisation and business e.g. marketing, operations, financials and control.

Assignment 1

Assessment Type 1: Case study/analysis
Indicative Time on Task 2: 20 hours
Due: Week 6
Weighting: 20%

 

Using Internet based reference sources, analyse the current market position of a given major technology company. Apply the principles from the textbook to answer a series of questions on management styles and organisational culture, current strategic issues facing an organisation and the prognosis for the future.

 
On successful completion you will be able to:
  • Demonstrate leadership skills to co-ordinate a team of people to deliver a useful and valuable product or service or launch a new business venture.
  • Demonstrate an understanding of individual personalities and communication styles and how this impacts interpersonal interactions and team motivation and performance.
  • Both provide and accept critical analysis and constructive criticism for continuous improvement in deliverables and demonstrate social learning and problem based learning skills.
  • Apply the different elements that are needed to successfully build and operate an effective team, organisation and business e.g. marketing, operations, financials and control.

Assignment 2

Assessment Type 1: Project
Indicative Time on Task 2: 20 hours
Due: Week 11
Weighting: 20%

 

A group of FOUR students will select a new product, service or business venture as the basis for a comprehensive business plan, covering market analysis, the product or service offering, marketing plan, operations plan, financial plan, risk management and recommendations. The overall mark is moderated by Peer Review feedback.

 
On successful completion you will be able to:
  • Demonstrate leadership skills to co-ordinate a team of people to deliver a useful and valuable product or service or launch a new business venture.
  • Demonstrate an understanding of individual personalities and communication styles and how this impacts interpersonal interactions and team motivation and performance.
  • Both provide and accept critical analysis and constructive criticism for continuous improvement in deliverables and demonstrate social learning and problem based learning skills.
  • Apply the different elements that are needed to successfully build and operate an effective team, organisation and business e.g. marketing, operations, financials and control.

Final exam

Assessment Type 1: Examination
Indicative Time on Task 2: 25 hours
Due: Exam Week
Weighting: 40%

 

A series of short answer questions representing most chapters of the textbook and the related workshops, to be completed in a closed book exam over 3 hours.

 
On successful completion you will be able to:
  • Demonstrate leadership skills to co-ordinate a team of people to deliver a useful and valuable product or service or launch a new business venture.
  • Demonstrate an understanding of individual personalities and communication styles and how this impacts interpersonal interactions and team motivation and performance.
  • Both provide and accept critical analysis and constructive criticism for continuous improvement in deliverables and demonstrate social learning and problem based learning skills.
  • Apply the different elements that are needed to successfully build and operate an effective team, organisation and business e.g. marketing, operations, financials and control.

1 If you need help with your assignment, please contact:

  • the academic teaching staff in your unit for guidance in understanding or completing this type of assessment
  • the Writing Centre for academic skills support.

2 Indicative time-on-task is an estimate of the time required for completion of the assessment task and is subject to individual variation

Delivery and Resources

Each week you should attend 2 hours of lectures and 1 hour of SGTA. There is no SGTA in week one. For details of days, times and rooms consult the timetables webpage.

Mandatory text: Robbins, S., Bergman, R., Coulter, M., (2017) Management 8th. ed. Pearson Australia.

Do not buy earlier editions as the quiz questions in particular will directly relate only to the 8th edition.

All lecture slides will be available from iLearn.  Audio from the lecutures will be available via  the Echo360 system with links from the unit's iLearn home page.

All assignments are accessed from iLearn and submitted through iLearn.

Assignments 1 and 2 are Turnitin assignments, submitted through iLearn, but sent to Turnitin for plagiarism checking.  Students should allow up to 24 hours to receive Turnitin feedback reports.

Website and access to unit material:

The web page and content for this unit can be found at iLearn: https://ilearn.mq.edu.au/login/MQ/. Note that the unit content is not publicly available and requires for you to log in to access.

Method of communication:

We will communicate with you via your university email or through announcements on iLearn. Queries to teaching staff can either be placed on the iLearn discussion board or sent to their university email address from your university email address.

COVID Information:

For the latest information on the University’s response to COVID-19, please refer to the Coronavirus infection page on the Macquarie website: https://www.mq.edu.au/about/coronavirus-faqs. Remember to check this page regularly in case the information and requirements change during semester. If there are any changes to this unit in relation to COVID, these will be communicated via iLearn.

Unit Schedule

The weekly schedule below is tentative. Efforts will be made to adhere to the schedule; however, we reserve the right to update it as appropriate. 

Week

Day and Date

Lecture

Tutorial

Assessments

1 - Shan

Wed 22/2

Unit Outline

Chapters 1&2

No SGTA 

 

2 - Shan

Wed 1/3

Chapters 3 and 4

Managing McDonald’s Australia, pp 31-32

 

3 - Shan

Wed 8/3

Chapters 5 and 6

Culture of the ADF, pp 100-101

 

4 - Shan

Wed 15/3

Chapters 7 and 8

A wakeup call to global clothing brands, pp 177-178

Quiz 1 closes

5 - Shan

Wed 22/3

Chapter 9

Workplace stress can kill, pp 246-247

 

6 - Shan

Wed 29/3

Chapter 10

Netflix and SVOD pp309-310

 Assg 1 due 

7 - Peter

Wed 5/4

Writing a Business Plan

Group Assignment Topics

Quiz 2 closes

                                                                Mid Semester Break 10-21th April 

8 - Peter

Wed 26/4

 Chapters 11 and 12

Starbucks Controls, p348

 

9 - Peter

Wed 3/5

Chapters 13 and 14

Teamwork at Lonely Planet, p455

 

10 - Peter

Wed 10/5

Chapters 15 and 16

Delivery disaster at Domino’s Pizza, p577

Quiz 3 closes

11 - Peter

Wed 17/5

 Chapters 17 and 18

Radical leadership, p649

Assg 2 due

12 - Peter

Wed 24/5

Revision - Peter's materia

Assignment Review

 

13 - Shan

Wed 31/5

Revision - Shan's materia

No SGTA

Quiz 4 closes

Exam

5-23th June

Check online for details

All unit material covered in lectures and SGTA classes

Policies and Procedures

Macquarie University policies and procedures are accessible from Policy Central (https://policies.mq.edu.au). Students should be aware of the following policies in particular with regard to Learning and Teaching:

Students seeking more policy resources can visit Student Policies (https://students.mq.edu.au/support/study/policies). It is your one-stop-shop for the key policies you need to know about throughout your undergraduate student journey.

To find other policies relating to Teaching and Learning, visit Policy Central (https://policies.mq.edu.au) and use the search tool.

Student Code of Conduct

Macquarie University students have a responsibility to be familiar with the Student Code of Conduct: https://students.mq.edu.au/admin/other-resources/student-conduct

Results

Results published on platform other than eStudent, (eg. iLearn, Coursera etc.) or released directly by your Unit Convenor, are not confirmed as they are subject to final approval by the University. Once approved, final results will be sent to your student email address and will be made available in eStudent. For more information visit ask.mq.edu.au or if you are a Global MBA student contact globalmba.support@mq.edu.au

Academic Integrity

At Macquarie, we believe academic integrity – honesty, respect, trust, responsibility, fairness and courage – is at the core of learning, teaching and research. We recognise that meeting the expectations required to complete your assessments can be challenging. So, we offer you a range of resources and services to help you reach your potential, including free online writing and maths support, academic skills development and wellbeing consultations.

Student Support

Macquarie University provides a range of support services for students. For details, visit http://students.mq.edu.au/support/

The Writing Centre

The Writing Centre provides resources to develop your English language proficiency, academic writing, and communication skills.

The Library provides online and face to face support to help you find and use relevant information resources. 

Student Services and Support

Macquarie University offers a range of Student Support Services including:

Student Enquiries

Got a question? Ask us via AskMQ, or contact Service Connect.

IT Help

For help with University computer systems and technology, visit http://www.mq.edu.au/about_us/offices_and_units/information_technology/help/. 

When using the University's IT, you must adhere to the Acceptable Use of IT Resources Policy. The policy applies to all who connect to the MQ network including students.

Standards

Four standards, namely HD, D, CR, P summarize as many different levels of achievement. Each standard is precisely defined to help students know what kind of performance is expected to deserve a certain mark. The standards corresponding to the learning outcomes of this unit are given below.

L.O. 1

Pass

Credit

Distinction

High Distinction

Leadership

Can reproduce some definitions and ideas, show some breadth of understanding of new business leadership

Show breadth of understanding across most of the unit material relating to a new business venture

Apply terminology and ideas in some new contexts, show breadth of understanding across most of the new business unit material

Apply terminology and ideas in new contexts, show breadth of understanding of all the new business unit material and external references

L.O. 2

Pass

Credit

Distinction

High Distinction

People Skills

Can reproduce some definitions and ideas, show some breadth of understanding of individual and team motivation

Show breadth of understanding across most of the unit material relating to individual and team motivation

Apply terminology and ideas in some new contexts, show breadth of understanding across most of the people management unit material

Apply terminology and ideas in new contexts, show breadth of understanding of  all people management unit material and external references

L.O. 3

Pass

Credit

Distinction

High Distinction

Critical Analysis

Able to provide and accept critical analysis and demonstrate some social learning skills related to some unit material

Able to provide and accept well considered critical analysis and demonstrate social learning skills related to most of the unit material

Able to provide and accept well considered critical analysis and demonstrate refined social and problem learning skills related to all the unit  material

Able to provide and accept well considered critical analysis and demonstrate refined social and problem learning skills related to all the unit material and additional outside reference material

L.O. 4

Pass

Credit

Distinction

High Distinction

Business Understanding

Understands the basic idea of how to build a successful business including some of the elements of marketing, operations, financials and control.

Understands more than the basic superficial ideas of how to build a successful business including most of the elements of marketing, operations, financials and control.

Exemplifies a knowledge of the key concepts of how to build a successful business including all of the elements of marketing, operations, financials and control.

Has a complete command of the subject matter on a deeper level on how to build a successful business including all of the elements of marketing, operations, financials control and risk management.

Changes since First Published

Date Description
21/02/2023 correct an error by changing "Wed 29/2" to Wed "1/3"

Unit information based on version 2023.01R of the Handbook