Students

MMCC2100 – Public Relations and Social Media: Foundations and Cases

2024 – Session 1, Online-scheduled-weekday

General Information

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Unit convenor and teaching staff Unit convenor and teaching staff Convenor, Lecturer, Tutor
Lauren Gorfinkel
Contact via Email
Mondays 11am-12pm (after the lecture)
Tutor
Nipa Saha
Tutor
Raymond Welling
Tutor
Danielle Redmond
Tutor
Amanda Burgess
Credit points Credit points
10
Prerequisites Prerequisites
40cp at 1000 level or above
Corequisites Corequisites
Co-badged status Co-badged status
Unit description Unit description

This unit is an introduction to the theory and practice of Public Relations (PR) and Social Media. Students will explore the dominant perceptions of PR and Social Media, while investigating its presence in our everyday life. We will examine the relationship between PR and Social Media with a focus on media relations, crisis communication, corporate social responsibility and not-for-profit campaigns. The unit will enable you to be informed about the role that PR and Social Media plays in our social, political and cultural environments. It will also help develop strong conceptual and analytical foundations as well as creative and presentation skills in preparation for a career in public communications and the media.

Important Academic Dates

Information about important academic dates including deadlines for withdrawing from units are available at https://www.mq.edu.au/study/calendar-of-dates

Learning Outcomes

On successful completion of this unit, you will be able to:

  • ULO1: analyse and demonstrate knowledge of the role and place of PR and Social Media in contemporary society.
  • ULO2: evaluate the principles and theories of PR and Social Media.
  • ULO3: communicate, present and debate your own ideas to a group.
  • ULO4: exhibit high level English writing skills in academic and professional forms.
  • ULO5: construct a campaign or project that demonstrates your ability to apply knowledge, analyse issues and solve a problem in a creative way that is understandable to others.
  • ULO6: communicate your understanding of PR and Social Media in written form.

General Assessment Information

Late Penalty

Unless a Special Consideration request has been submitted and approved, a 5% penalty (of the total possible mark) will be applied each day a written assessment is not submitted, up until the 7th day (including weekends). After the 7th day, a mark of ‘0’ (zero) will be awarded even if the assessment is submitted. Submission time for all written assessments is set at 11.55pm. A 1-hour grace period is provided to students who experience a technical issue. This late penalty will apply to written reports and recordings only. Late submission of time sensitive tasks (such as tests/exams, performance assessments/presentations, scheduled practical assessments/labs will be addressed by the unit convenor in a Special consideration application.

If you find you cannot submit your assignment on time, please apply for Special Consideration through AskMQ. Make sure you read Macquarie University's policy regarding Special Consideration requests before you apply: https://students.mq.edu.au/study/assessment-exams/special-consideration

Additional information

For unit assessment requirements and standards for this unit, please refer to the Assessment Policy (Schedule 1): https://staff.mq.edu.au/work/strategy-planning-and-governance/university-policies-and-procedures/policies/assessment

To achieve the full benefit of learning in this unit towards successful completion of assessment tasks, it is crucial to engage with the lectures, read the set readings, and actively participate in the tutorials. The tutorials will be heavily focused on discussing important knowledge and understandings of the industry introduced in the lectures, workshopping ideas, working through scenarios, and developing projects that will form the basis of your assessments, as well as practicing important related skills relevant to a career in public relations and social media.

Assessment Tasks

Name Weighting Hurdle Due
Media Relations Campaign 60% No Part A 23:55 29/03/24 (Wk6); Part B 23:55, 12/04/24 (Wk8)
PR and Social Media Essay 40% No 23:55 31/05/24 (Wk13)

Media Relations Campaign

Assessment Type 1: Presentation
Indicative Time on Task 2: 48 hours
Due: Part A 23:55 29/03/24 (Wk6); Part B 23:55, 12/04/24 (Wk8)
Weighting: 60%

 

For this assessment, you will prepare a media relations campaign for a client (an organization or individual). The campaign may include such items as an email pitch to a journalist, a media release and a video for your client explaining your choice of media outlet, journalist, angle and other background research. Refer to iLearn for further information.

 


On successful completion you will be able to:
  • communicate, present and debate your own ideas to a group.
  • exhibit high level English writing skills in academic and professional forms.
  • construct a campaign or project that demonstrates your ability to apply knowledge, analyse issues and solve a problem in a creative way that is understandable to others.
  • communicate your understanding of PR and Social Media in written form.

PR and Social Media Essay

Assessment Type 1: Essay
Indicative Time on Task 2: 37 hours
Due: 23:55 31/05/24 (Wk13)
Weighting: 40%

 

For this assessment you will write an essay analysing an organisation’s use of social media in a crisis or for awareness and action. Refer to iLearn for further information.

 


On successful completion you will be able to:
  • analyse and demonstrate knowledge of the role and place of PR and Social Media in contemporary society.
  • evaluate the principles and theories of PR and Social Media.
  • exhibit high level English writing skills in academic and professional forms.
  • communicate your understanding of PR and Social Media in written form.

1 If you need help with your assignment, please contact:

  • the academic teaching staff in your unit for guidance in understanding or completing this type of assessment
  • the Writing Centre for academic skills support.

2 Indicative time-on-task is an estimate of the time required for completion of the assessment task and is subject to individual variation

Delivery and Resources

Lectures and Tutorials MMCC2100 consists of a 1-hour live lecture (online) and a 1-hour tutorial (online or on-campus depending on tutorial, check timetable). Lectures begin in Week 1, while tutorials begin in Week 2. 

Students are expected to engage in the lecture (live or recorded), read the assigned readings, and engage with any set tutorial/workshop tasks prior to their tutorial to ensure they are prepared for class discussions and activities. All details will be provided on ilearn and/or in the lectures.

Audio-Visual Materials 

Audio-visual materials including recorded lectures, lecture slides, tutorial materials and online readings will be available via iLearn.

Readings 

All required readings will be available electronically and linked to the weekly topics in Leganto/ilearn. It is recommended that you start with the set textbook first where listed and move on to other readings to assist with your assessment tasks if you have more time. A weekly reading guide will be available on ilearn.

Textbook

The following book is the set texbook for this unit:

Sutherland, K., Ali, S. and Khattab, U. (2019) Public Relations and Strategic Communication. Oxford University Press: Melbourne. 

The chapters in the book form the weekly readings for most weeks. Knowledge of content from both the lectures and this book will provide a solid basis for the assessment tasks and may be referenced in assessments along with any other readings relevant to your specific project or case study. 

The textbook will be available via ilearn/Leganto/the library as an e-book. As a limited number of students will be able to access the book at any one time, it is highly recommended that students purchase their own copy in case they are unable to access the library copies when needed.

If you are relying on the library copies please download relevant chapters early (there will be a download limit based on copyright restrictions) or read online (if you have reached the download limit) and log off ASAP to give everyone an opportunity.

If you'd like to purchase your own e-book you can get 20% off the e-book by using the code SAVE20 at the checkout: 

https://www.oup.com.au/books/higher-education/media,-journalism-and-public-relations/9780190304614-public-relations-and-strategic-communication-ebook?id_op=rQl9OuV-3o90

If you would like to purchase the book in print, you may try the following distributers.

Booktopia

Amazon

Technology required

You are expected to access iLearn: https://ilearn.mq.edu.au/ at least once a week before your tutorial and keep up-to-date with lectures, announcements and new materials. You are also advised to check your student emails regularly for ilearn and unit updates. You should be able to access relevant scholarly and professional information from the library online and from broader online, media and social media sources.

You will be required to create a video capturing face-to-camera as well as slides. The suggested platforms for recording this assessment are Zoom, Echo360, or PowerPoint. If you have any issues with access to technology, please consult with the unit convenor or your tutor as soon as possible. You are advised to test out technology in the first week of the unit (don't wait until the week your assignment is due). If you have any technical difficulties please contact onehelp@mq.edu.au for assistance.

Unit Schedule

PR FOUNDATIONS, ETHICS AND CRISIS COMMUNICATION

Week 1:  Introduction to PR and the Unit

Week 2:  History of PR, PR Ethics and Key PR Theories

Week 3:  Key Concepts and Best Practice Principles in PR: Organisation, Agency, Publics, Reputation, Relationships, Channels, Objectives, Messages

Week 4:  Issue and Crisis Communications: Theories and Cases

 

MEDIA RELATIONS

Week 5:  Earned/Media Relations Strategies: How to engage with journalists

Week 6:  Technology in PR: AI and Media Release Writing (Assessment 1 – Part A: Media Relations Strategy Video Due 30%)

 

BRINGING IT ALL TOGETHER

Week 7: Social Media, Owned Media and Earned Media in a Crisis

Week 8: Review / Crisis Simulation (Assessment 1 - Part B: Media Release/Reflection on AI Due 30%)

 

MID-SEMESTER BREAK

 

PROACTIVE CHANGE CAMPAIGNS

Week 9:  Community, NGO and Activist PR

Week 10: Corporate Social Responsibility (CSR)                  

Week 11: Government PR

Week 12: PR Research, Analysis and Essay Writing Skills

 

Week 13: No class (Assessment 2 - Essay Due 40%)

Policies and Procedures

Macquarie University policies and procedures are accessible from Policy Central (https://policies.mq.edu.au). Students should be aware of the following policies in particular with regard to Learning and Teaching:

Students seeking more policy resources can visit Student Policies (https://students.mq.edu.au/support/study/policies). It is your one-stop-shop for the key policies you need to know about throughout your undergraduate student journey.

To find other policies relating to Teaching and Learning, visit Policy Central (https://policies.mq.edu.au) and use the search tool.

Student Code of Conduct

Macquarie University students have a responsibility to be familiar with the Student Code of Conduct: https://students.mq.edu.au/admin/other-resources/student-conduct

Results

Results published on platform other than eStudent, (eg. iLearn, Coursera etc.) or released directly by your Unit Convenor, are not confirmed as they are subject to final approval by the University. Once approved, final results will be sent to your student email address and will be made available in eStudent. For more information visit connect.mq.edu.au or if you are a Global MBA student contact globalmba.support@mq.edu.au

Academic Integrity

At Macquarie, we believe academic integrity – honesty, respect, trust, responsibility, fairness and courage – is at the core of learning, teaching and research. We recognise that meeting the expectations required to complete your assessments can be challenging. So, we offer you a range of resources and services to help you reach your potential, including free online writing and maths support, academic skills development and wellbeing consultations.

Student Support

Macquarie University provides a range of support services for students. For details, visit http://students.mq.edu.au/support/

The Writing Centre

The Writing Centre provides resources to develop your English language proficiency, academic writing, and communication skills.

The Library provides online and face to face support to help you find and use relevant information resources. 

Student Services and Support

Macquarie University offers a range of Student Support Services including:

Student Enquiries

Got a question? Ask us via the Service Connect Portal, or contact Service Connect.

IT Help

For help with University computer systems and technology, visit http://www.mq.edu.au/about_us/offices_and_units/information_technology/help/

When using the University's IT, you must adhere to the Acceptable Use of IT Resources Policy. The policy applies to all who connect to the MQ network including students.


Unit information based on version 2024.01R of the Handbook