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MGMT8054 – Managing Cultural Diversity

2025 – Session 1, In person-scheduled-weekday, North Ryde

General Information

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Unit convenor and teaching staff Unit convenor and teaching staff Unit Convenor
Salut Muhidin
Contact via Contact via Email
Credit points Credit points
10
Prerequisites Prerequisites
(MGMT6051 or ECON6049 or MKTG6096) and 10cp at 8000 level)) or MGMT8009 or (Admission to MLabAQMgt or GradCertResBus or GradDipResBus)
Corequisites Corequisites
Co-badged status Co-badged status
Unit description Unit description

To succeed in a globalised business environment, it is imperative for managers to develop a global mindset as a leader and understand contemporary approaches to leading and managing in culturally diverse environments. Cultural Intelligence and cross-cultural
communication are key inclusive leadership traits that enable managers to effectively implement and accomplish strategies and tactics in international assignments, and to engage and manage global teams. Core objectives of this unit are to enhance cultural intelligence and cross- cultural communication competence to impart an understanding of how cultural diversity affects managerial behaviour and processes. The unit prepares students to be global minded leaders with cultural intelligence, which is valued as a highly appreciated skill set by future employers. The unit utilises a range of assessments such as simulations, experiential exercises, forums, reflective tasks, case studies, presentations and group activities in order to synthesise students' understanding of cross-cultural theories and their ability to apply their learning in global business settings.

Important Academic Dates

Information about important academic dates including deadlines for withdrawing from units are available at https://www.mq.edu.au/study/calendar-of-dates

Learning Outcomes

On successful completion of this unit, you will be able to:

  • ULO1: Evaluate and analyse the diversity of cultures and its implications as they relate to business management and examine the intricacy of operating through group interactions in the global market.
  • ULO2: Appraise the multicultural ‘big picture’ in which global trade and government forces operate and interpret the major culture-based challenges (political, social, legal, economic and technological) faced by international managers.
  • ULO3: Identify and describe major cultural characteristics including communication styles that characterise regions, nations, communities, organisations, group and individuals.
  • ULO4: Apply professional and reflective practice to individual and group learning and communication

General Assessment Information

Late Assessment Submission Penalty (written assessments) 

Unless a Special Consideration request has been submitted and approved, a 5% penalty (of the total possible mark) will be applied each day a written assessment is not submitted, up until the 7th day (including weekends). After the 7th day, a grade of ‘0’ will be awarded even if the assessment is submitted. Submission time for all written assessments is set at 11.55pm. A 1-hour grace period is provided to students who experience a technical concern.  

For any late submissions of time-sensitive tasks, such as scheduled tests/exams, performance assessments/presentations, and/or scheduled practical assessments/labs, students need to submit an application for Special Consideration.

Assessment Tasks

Name Weighting Hurdle Due
Active Engagement 30% No Weekly
Case analysis 30% No Weekly Group Work
Consultancy Report 40% No Week 13

Active Engagement

Assessment Type 1: Participatory task
Indicative Time on Task 2: 12 hours
Due: Weekly
Weighting: 30%

 

This participatory task will comprise of students' completion of tasks in-class, contribution to seminar discussions, and meaningful interaction with peers and teaching staff in seminars.

 


On successful completion you will be able to:
  • Evaluate and analyse the diversity of cultures and its implications as they relate to business management and examine the intricacy of operating through group interactions in the global market.
  • Identify and describe major cultural characteristics including communication styles that characterise regions, nations, communities, organisations, group and individuals.
  • Apply professional and reflective practice to individual and group learning and communication

Case analysis

Assessment Type 1: Case study/analysis
Indicative Time on Task 2: 20 hours
Due: Weekly Group Work
Weighting: 30%

Students will be asked to work in groups to analyse a case study. Performance will be assessed collectively and individually.


On successful completion you will be able to:
  • Evaluate and analyse the diversity of cultures and its implications as they relate to business management and examine the intricacy of operating through group interactions in the global market.
  • Appraise the multicultural ‘big picture’ in which global trade and government forces operate and interpret the major culture-based challenges (political, social, legal, economic and technological) faced by international managers.
  • Apply professional and reflective practice to individual and group learning and communication

Consultancy Report

Assessment Type 1: Report
Indicative Time on Task 2: 20 hours
Due: Week 13
Weighting: 40%

Students will be asked to submit an individual report.


On successful completion you will be able to:
  • Appraise the multicultural ‘big picture’ in which global trade and government forces operate and interpret the major culture-based challenges (political, social, legal, economic and technological) faced by international managers.
  • Identify and describe major cultural characteristics including communication styles that characterise regions, nations, communities, organisations, group and individuals.
  • Apply professional and reflective practice to individual and group learning and communication

1 If you need help with your assignment, please contact:

  • the academic teaching staff in your unit for guidance in understanding or completing this type of assessment
  • the Writing Centre for academic skills support.

2 Indicative time-on-task is an estimate of the time required for completion of the assessment task and is subject to individual variation

Delivery and Resources

Please refer to this unit's iLearn page

Unit Schedule

Please refer to this unit's iLearn page

Policies and Procedures

Macquarie University policies and procedures are accessible from Policy Central (https://policies.mq.edu.au). Students should be aware of the following policies in particular with regard to Learning and Teaching:

Students seeking more policy resources can visit Student Policies (https://students.mq.edu.au/support/study/policies). It is your one-stop-shop for the key policies you need to know about throughout your undergraduate student journey.

To find other policies relating to Teaching and Learning, visit Policy Central (https://policies.mq.edu.au) and use the search tool.

Student Code of Conduct

Macquarie University students have a responsibility to be familiar with the Student Code of Conduct: https://students.mq.edu.au/admin/other-resources/student-conduct

Results

Results published on platform other than eStudent, (eg. iLearn, Coursera etc.) or released directly by your Unit Convenor, are not confirmed as they are subject to final approval by the University. Once approved, final results will be sent to your student email address and will be made available in eStudent. For more information visit connect.mq.edu.au or if you are a Global MBA student contact globalmba.support@mq.edu.au

Academic Integrity

At Macquarie, we believe academic integrity – honesty, respect, trust, responsibility, fairness and courage – is at the core of learning, teaching and research. We recognise that meeting the expectations required to complete your assessments can be challenging. So, we offer you a range of resources and services to help you reach your potential, including free online writing and maths support, academic skills development and wellbeing consultations.

Student Support

Macquarie University provides a range of support services for students. For details, visit http://students.mq.edu.au/support/

The Writing Centre

The Writing Centre provides resources to develop your English language proficiency, academic writing, and communication skills.

The Library provides online and face to face support to help you find and use relevant information resources. 

Student Services and Support

Macquarie University offers a range of Student Support Services including:

Student Enquiries

Got a question? Ask us via the Service Connect Portal, or contact Service Connect.

IT Help

For help with University computer systems and technology, visit http://www.mq.edu.au/about_us/offices_and_units/information_technology/help/

When using the University's IT, you must adhere to the Acceptable Use of IT Resources Policy. The policy applies to all who connect to the MQ network including students.


Unit information based on version 2025.04 of the Handbook