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GMBA8033 – Negotiate and Resolve Conflict

2026 – Coursera term 4, Online-flexible

General Information

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Unit convenor and teaching staff Unit convenor and teaching staff
Alena Soboleva
alena.soboleva@mq.edu.au
Credit points Credit points
5
Prerequisites Prerequisites
Admission to GMBA or GradCertGlobalBusPrac
Corequisites Corequisites
Co-badged status Co-badged status
Unit description Unit description

A central component of the exercise of formal authority or informal influence in organisations is the existence of conflict, and the requirement for effective negotiation. This unit addresses the skills and capabilities required to effectively negotiate in situations of conflict in both formal and informal arenas. Areas covered include: nature and sources of conflict in formal and informal arenas, and strategies for their resolution; establishing and framing agendas; mobilising power and resources for overcoming opposition; and general negotiation tactics and skills.

Important Academic Dates

Information about important academic dates including deadlines for withdrawing from units are available at https://www.mq.edu.au/study/calendar-of-dates

Learning Outcomes

On successful completion of this unit, you will be able to:

  • ULO1: Critically evaluate a range of conflict theories and apply frameworks and intervention processes to mitigate and/or reduce the negative effects of conflict at work
  • ULO2: Develop and analyse strategies and tactics to undertake both one on one, multiparty and also team based negotiation processes
  • ULO3: Evaluate negotiation and conflict resolution processes and outcomes against a range of criteria informed by negotiation theory and concepts of value relevant to the context and driving forces present in the negotiation

General Assessment Information

Late Assessment Submission Penalty (written assessments) 

Unless a Special Consideration request has been submitted and approved, a 5% penalty (of the total possible mark) will be applied each day a written assessment is not submitted, up until the 7th day (including weekends). After the 7th day, a grade of ‘0’ will be awarded even if the assessment is submitted. Submission time for all written assessments is set at 11:59 pm (Sydney time). A 1-hour grace period is provided to students who experience a technical concern.  

For any late submissions of time-sensitive tasks, such as scheduled tests/exams, performance assessments/presentations, and/or scheduled practical assessments/labs, students need to submit an application for Special Consideration.

Assessment Tasks

Name Weighting Hurdle Due Groupwork/Individual Short Extension AI Approach
Negotiation and Conflict Resolution Praxis 40% No Monday 20th July 11:59pm (Sydney time) Individual No Open
Role Play Co-creation, Practice, and Debrief 60% No Monday 10th Aug 11:59pm (Sydney time) Individual No Open

Negotiation and Conflict Resolution Praxis

Assessment Type 1: Professional task
Indicative Time on Task 2: 8 hours
Due: Monday 20th July 11:59pm (Sydney time)
Weighting: 40%
Groupwork/Individual: Individual
Short extension 3: No
AI Approach: Open

Length: max 1,000 words (excl. references) Format: Case analysis Task: The purpose of this assignment is to analyse a real-world negotiation through the lens of an academic theory or framework.
On successful completion you will be able to:
  • Critically evaluate a range of conflict theories and apply frameworks and intervention processes to mitigate and/or reduce the negative effects of conflict at work

Role Play Co-creation, Practice, and Debrief

Assessment Type 1: Professional task
Indicative Time on Task 2: 16 hours
Due: Monday 10th Aug 11:59pm (Sydney time)
Weighting: 60%
Groupwork/Individual: Individual
Short extension 3: No
AI Approach: Open

Length: 1,500 word individual report (60%) Format: Negotiation role play Task: The purpose of this assignment is to provide student with the opportunity to create case materials, to practice practical negotiation and conflict resolution skills in a simulated context and to debrief and analyse the simulation.
On successful completion you will be able to:
  • Develop and analyse strategies and tactics to undertake both one on one, multiparty and also team based negotiation processes
  • Evaluate negotiation and conflict resolution processes and outcomes against a range of criteria informed by negotiation theory and concepts of value relevant to the context and driving forces present in the negotiation

1 If you need help with your assignment, please contact:

  • the academic teaching staff in your unit for guidance in understanding or completing this type of assessment
  • Academic Success for academic skills support.

2 Indicative time-on-task is an estimate of the time required for completion of the assessment task and is subject to individual variation.

3 An automatic short extension is available for some assessments. Apply through the Service Connect Portal.

Delivery and Resources

This unit is delivered in a flexible online mode, which means there are no scheduled weekly live classes. Students can engage with recorded lectures, learning resources, and assessment activities at their own pace within the scheduled teaching period. Academic support is available through online consultations, announcements, and discussion forums.

Policies and Procedures

Macquarie University policies and procedures are accessible from Policy Central (https://policies.mq.edu.au). Students should be aware of the following policies in particular with regard to Learning and Teaching:

Students seeking more policy resources can visit Student Policies (https://students.mq.edu.au/support/study/policies). It is your one-stop-shop for the key policies you need to know about throughout your undergraduate student journey.

To find other policies relating to Teaching and Learning, visit Policy Central (https://policies.mq.edu.au) and use the search tool.

Student Code of Conduct

Macquarie University students have a responsibility to be familiar with the Student Code of Conduct: https://students.mq.edu.au/admin/other-resources/student-conduct

Results

Results published on platform other than eStudent, (eg. iLearn, Coursera etc.) or released directly by your Unit Convenor, are not confirmed as they are subject to final approval by the University. Once approved, final results will be sent to your student email address and will be made available in eStudent. For more information visit connect.mq.edu.au or if you are a Global MBA student contact globalmba.support@mq.edu.au

Academic Integrity

At Macquarie, we believe academic integrity – honesty, respect, trust, responsibility, fairness and courage – is at the core of learning, teaching and research. We recognise that meeting the expectations required to complete your assessments can be challenging. So, we offer you a range of resources and services to help you reach your potential, including free online writing and maths support, academic skills development and wellbeing consultations.

Student Support

Macquarie University provides a range of support services for students. For details, visit http://students.mq.edu.au/support/

Academic Success

Academic Success provides resources to develop your English language proficiency, academic writing, and communication skills.

The Library provides online and face to face support to help you find and use relevant information resources. 

Student Services and Support

Macquarie University offers a range of Student Support Services including:

Student Enquiries

Got a question? Ask us via the Service Connect Portal, or contact Service Connect.

IT Help

For help with University computer systems and technology, visit http://www.mq.edu.au/about_us/offices_and_units/information_technology/help/. 

When using the University's IT, you must adhere to the Acceptable Use of IT Resources Policy. The policy applies to all who connect to the MQ network including students.

Changes since First Published

Date Description
09/06/2026 clarification note has been added for flexible offerings

Unit information based on version 2026.03 of the Handbook