| Unit convenor and teaching staff |
Unit convenor and teaching staff
Unit Convenor
Dr Jan Zwar
Contact via jan.zwar@mq.edu.au
The best time for consultation is before class or after class. You can also email me to arrange an appointment or a time for a telephone consultation.
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| Credit points |
Credit points
3
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| Prerequisites |
Prerequisites
39cp
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| Corequisites |
Corequisites
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| Co-badged status |
Co-badged status
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| Unit description |
Unit description
Unlike commercial marketing which seeks to simplify changes in purchasing patterns, social marketing seeks to change strongly ingrained behaviours or firmly held beliefs in a manner that benefits individuals and society at large. Examples of social marketing include campaigns to prevent or reduce alcohol consumption, smoking, drug abuse, domestic violence and unsafe driving. This unit examines how to design a marketing strategy that will move the target audience from indifference to action and ultimately maintenance. The unit uses a case study approach drawing on current and historic Australian and international campaigns.
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Information about important academic dates including deadlines for withdrawing from units are available at https://www.mq.edu.au/study/calendar-of-dates
On successful completion of this unit, you will be able to:
If you are having serious difficulties with any of the assessments, contact Dr Jan Zwar (jan.zwar@mq.edu.au). Don't wait until it's too late to seek help.
| Name | Weighting | Due | Groupwork/Individual | Short Extension | AI assisted? |
|---|---|---|---|---|---|
| Participation | 10% | Weeks 1 through Week 13 | No | ||
| Creative Production | 30% | Weeks 4 through Week 12 | No | ||
| Case Study | 20% | 11.55 pm Sunday, 10 Jan | No | ||
| Final Exam | 40% | In exam period | No |
Due: Weeks 1 through Week 13
Weighting: 10%
Groupwork/Individual:
Short extension 3: No
AI assisted?:
Students are required to participate in the case study discussion forum and during tutorials.
• In the iLearn weekly discussion forum students need to contribute thoughtful discussion based around a topic set each week. Students are expected to post on a minimum of 7 weekly topics to reach a pass standard for this component of the assessment. In week 4 you will be required to post about the topic you have chosen for your individual case study.
• In tutorials students need to assist tutorial groups in developing social marketing campaigns for their creative productions. After listening carefully to other tutorial presentations,students have the opportunity to participate by acting as a sounding board providing immediate feedback on aspects of others' work as well as providing guidance for future direction, points of clarification and suggestions for improvement. Students are expected to attend at least 10 of the 12 tutorials during the semester.
• In lectures students can answer questions posed, ask interesting questions and provide their own insights regarding the lecture materials.
This Assessment Task relates to the following Learning Outcomes:
Demonstrate awareness of social responsibility and become familiar with the range of issues where social marketing has an impact. • Critically analyse, discuss, and evaluate social marketing strategies and use secondary research skills to collect, collate and integrate examples with theory. • Apply marketing techniques and theories to develop creative solutions to social problems acknowledging the implications of managerial decisions on society. • Demonstrate use of written and oral skills to integrate key social marketing theoretical concepts and to create a coherent and theoretically rigorous argument relating to sustainability concepts.
Due: Weeks 4 through Week 12
Weighting: 30%
Groupwork/Individual:
Short extension 3: No
AI assisted?:
In week 1 (the first tutorial), you will form into groups. Your Tutor will then allocate your group a topic that your group will work on for the remainder of the tutorials. • Every group member must sign a group contract in week 3 indicating their commitment to the group's aims and deadlines. • Every group member must complete a peer evaluation for each member of the group indicating their level of contribution to the overall group work. The topic your group is allocated for the semester will be graded in three sections each worth 10 marks based on the quality of the material created and presented. All group members must participate in each presentation, and attend the other class presentations and give feedback.
Within 24 hours after the presentation one group member must email the creative production materials to the tutor.
Students who do not attend the tutorials in which their group presents will be awarded a mark of 0 for the task, except for cases in which an application for Disruption to Studies is made and approved.
In situations of unsatisfactory contributions by a group member, individual grades for group work will be moderated by peer evaluation and/or the judgement of the tutor/lecturer. The lecturer has the final say in the adjustment of group work marks taking into account peer assessment ratings. If you are having difficulties within your group contact your tutor, who will assist you.
To pass this component you must also participate in giving in-class feedback on other groups’ presentations.
This Assessment Task relates to the following Learning Outcomes: • Demonstrate awareness of social responsibility and become familiar with the range of issues where social marketing has an impact.
• Appreciate the characteristics and needs of others in society and understand prospective challenges to social issues including environmental sustainability. • Critically analyse, discuss, and evaluate social marketing strategies and use secondary research skills to collect, collate and integrate examples with theory. • Apply marketing techniques and theories to develop creative solutions to social problems acknowledging the implications of managerial decisions on society. • Demonstrate use of written and oral skills to integrate key social marketing theoretical concepts and to create a coherent and theoretically rigorous argument relating to sustainability concepts.
Due: 11.55 pm Sunday, 10 Jan
Weighting: 20%
Groupwork/Individual:
Short extension 3: No
AI assisted?:
In WEEK 8 no later than 11.55 pm on Sunday 10 January 2016 students must:
• submit their case study to Turnitin AND post their case study to the iLearn case study discussion board. Students then read and comment on others' submissions. No hardcopies will be accepted. No late submission will be accepted. No extensions will be granted. Students who have not submitted the task prior to the deadline will be awarded a mark of 0 for the task, except for cases in which an application for disruption to studies is made and approved. This Assessment Task relates to the following Learning Outcomes: • Differentiate between commercial and social marketing and outline the scope of social marketing, seeking out new ideas and opportunities. • Critically analyse, discuss, and evaluate social marketing strategies and use secondary research skills to collect, collate and integrate examples with theory. • Apply marketing techniques and theories to develop creative solutions to social problems acknowledging the implications of managerial decisions on society. • Demonstrate use of written and oral skills to integrate key social marketing theoretical concepts and to create a coherent and theoretically rigorous argument relating to sustainability concepts.
Due: In exam period
Weighting: 40%
Groupwork/Individual:
Short extension 3: No
AI assisted?:
The duration of the exam is 3 hour plus 10 minutes held during the university’s exam period. The final exam is comprehensive covering all materials in lecture, tutorials (including the Rothschilds and Sheth et al articles), textbook, videos and readings. The final exam is multiple choice and short answer/long essay format. Failure to take the final exam will result in 0 out of 40 marks. Students who miss the final exam due to illness will need to lodge an online special consideration application with supporting medical certificate in order to be considered for a supplementary final exam.
You are expected to present yourself for examination at the time and place designated in the Final Examination Timetable. The timetable will be available in Provisional form approximately in week ten of this Session. You will have 1 week to give feedback to the Student Administration Manager. Prior to the examination period, you should ensure that you are familiar with the Examination Regulations. You can find these under Exam Information on the Student Portal Noticeboard.
The examination timetable is produced to provide the maximum number of students with the least number of consecutive examinations. It is not uncommon for students of Macquarie University at both the City and North Ryde Campuses to be required to sit two consecutive examinations. A maximum of three consecutive exams is also permitted (for example, two on one day, and one the following morning). However no student is required to sit four consecutive exams and if any student discovers their examination timetable contains four consecutive exams, they should immediately contact the Student Administration Managerto have an exam rescheduled.
Students who have not sat for the exam will be awarded a mark of 0 for the task, except for cases in which an application for special consideration is made and approved. The University’s policy on the special consideration process is available online.
You will need to lodge your request for special consideration by logging into http://ask.mq.edu.au with your OneID.
If a supplementary examination is granted as a result of the special consideration process, the examination will be scheduled after the conclusion of the official examination period.
Irrespective of the total marks scored in the unit, students MUST PASS THE FINAL EXAMINATION and achieve an overall pass mark to gain a passing grade in this unit.
Lectures and Tutorials:
· This unit consists of 12 x 2 hours of face-to-face teaching, 12 x 1 hour tutorials and 1 x recorded lectures and online tutorial activity.
Required Reading:
· Webster, C., Carter, L., D’Alessandro, S. and Gray, D. (2014) Social Marketing: Good Intentions. 1st Edition, TUP.
· Sheth, J.N., Sethia, N.K. and Srinivas, S. (2011) Mindful Consumption: A Customer-Centric Approach to Sustainability, Journal of the Academy of Marketing Science, 39, 21-39.
· Rothschilds, M.L. (1999) Carrots, Sticks, and Promises: A Conceptual Framework for the Management of Public Health and Social Issue Behaviors, Journal of Marketing, 63, 24-37.
Required Viewing (these will be shown in lectures):
· The Story of Stuff with Annie Leonard (http://www.storyofstuff.org/movies-all/story-of-stuff/)
· Jason Clay, Senior Vice President, Market Transformation World Wildlife Fund Ted Talk
http://www.ted.com/talks/jason_clay_how_big_brands_can_save_biodiversity.html
· Drive: The Surprising Truth about What Motivates Us by Dan Pink (http://www.youtube.com/watch?v=u6XAPnuFjJc)
Useful supplementary text on desiging social marketing campaigns (available for loan in the MQC library)
Lee, N.R. and Kotler, P. (2011) Social Marketing: Influencing Behaviors for Good, 4th edition, Sage, Thousand Oaks, California (particularly useful for the creative production assignment).
Recommended journal articles
Baca-Motes, K., Brown, A., Gneezy, A., Keenan, E.A. And Nelson, L. D. (2013) Commitment and Behavior Change: Evidence from the Field, Journal of Consumer Research, 39, 5, 1070-1084. • Duhachek, A., Agrawal, N. and Han, D. (2012). Guilt versus Shame: Coping, Fluency, and Framing in the Effectiveness of Responsible Drinking Messages, Journal of Marketing Research,49, 928-941.
• Pechmann, C., Zhao, G., Goldberg, M.E. and Reibling, E. T. (2003) What to Convey in Antismoking Advertisements for Adolescents: The Use of Protection Motivation Theory to Identify Effective Message Themes, Journal of Marketing, 67 (April), 1-18.
Specialist Websites about Social Marketing
http://media.socialchange.net.au/planning_comms/guides.html
'A Short Course in Social Marketing', on the Novartis Foundation web site
http://foundation.novartis.com/social_marketing.htm
http://media.socialchange.net.au/strategy/
'Making Health Communication Programs Work - a planners guide', a 131-page crash course in how to plan and execute a social marketing campaign, prepared by the US Department of Health and Human Services in 1992. It's on the net at the US National Cancer Institute web site: http://oc.nci.nih.gov/services/HCPW/HOME.HTM
UK Centre for Social Marketing at the University of Strathclyde in the UK is worth a look. In particular check out their "Social Marketing - A Synopsis", at http://www.marketing.strath.ac.uk/csm/about/synopsis.htm
Other Resources are available on the MKTG309 iLearn website
Technology Used and Required:
· Students are required to use power point, word processing and ilearn.
Unit Webpage:
· Course material is available on the learning management system (iLearn)
· The web page for this unit can be found at: http://ilearn.mq.edu.au
MKTG309 Lecture and Tutorial Weekly Guide
Note: it is strongly recommended that you attend the lectures and tutorials. If you cannot attend a lecture or tutorial, please email an apology to Dr Jan Zwar in advance. You are required to attend at least 10 out of the 12 tutorials. Failure to do so without an adequate reason (illness or special consideration) may result in a grade of FA 0. We, on our part, will do our best to make the lectures and tutorials stimulating and engaging.
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Week 1 10 Nov |
LECTURES 1-3: SETTING THE GLOBAL SCENE What is social marketing? Why social marketing is a growing force for change. Case study of a social marketing campaign (to prepare you for your assignment) |
TUTORIALS
Group formation & allocation of topics Briefing on assessment requirements |
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Week 2 17 Nov |
Good Reasons for Behaviour Change – Overconsumption and the pursuit of pleasure |
Discussion of Chapters 1 & 2, textbook (read it prior to class & bring your copy)
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Week 3 24 Nov |
Behaviour change models |
Discussion of Rothschild article (read it prior to class & bring your copy). How do law, education and marketing help promote behaviour change & what are their limitations? |
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Week 4 1 Dec |
LECTURES 4-6: DESIGNING A SOCIAL MARKETING CAMPAIGN
Social Marketing: the basic toolkit (road safety) |
Presentation by groups on Part A (10%) Read chapter 3 of the textbook. You are required to post this week about the topic you have chosen for your individual assignment. |
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Week 5 8 Dec |
Product, price, positioning: Battle of the Bulge (healthy eating & exercise) |
Presentation by groups on Part A (10%)
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Week 6 15 Dec |
Place & promotion (exercise)
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Discussion of Sheth et al article. What role can corporations play in achieving sustainability while still remaining profitable? |
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Week 7 22 Dec |
LECTURES 7-9: LIFE IN THE FAST LANE
Addictions and Risky Behaviour – Up in Smoke (cigarettes & tobacco) |
Presentation by groups on Part B (10%) Feedback on plans for individual case study. |
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Week 8 5 Jan |
Addictions and Risky Behaviour – Skál! 乾杯! Bula! Cheers! (binge drinking, drink driving)
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Presentation by groups on Part B (10%) Individual case study due (20%) 11.55 pm Sunday 10 Jan |
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Week 9 12 Jan |
Health and Well-being – Prevention & Early Detection (cancer & immunization, depression & mental illness) |
Discussion of Chapter 4, textbook (read it prior to class & bring your copy) |
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Week 10 19 Jan |
LECTURES 10-12: BACK TO THE BIG PICTURE Beauty Is In The Eye Of The Beholder. Power and Perception – Out of Darkness (violence, bullying, eating disorders,) |
Presentation by groups on Part C (10%) Discussion of Chapter 5, textbook (read it prior to class & bring your copy) |
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Week 11 26 Jan |
Public holiday - recorded lecture Environment and Sustainable Living – Essentials of Life (water & habitat conservation) |
Online tutorial activities |
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Week 12 2 Feb |
Climate Change
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Presentation by groups on Part C (10%) Discussion of Chapters 6 & 7 textbook (read it prior to class & bring your copy) |
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Week 13 9 Feb Public holiday (Recorded lecture) |
Course overview - putting it all together. Exam revision. (Note that listening to this lecture is in no way sufficient to pass the exam. You must attend a minimum of 10 out of 12 classes, do the readings & activities and participate in discussion during the entire unit to be properly prepared for the final exam.) |
Exam revision activities |
Final Exam (40%) – tba
Macquarie University policies and procedures are accessible from Policy Central. Students should be aware of the following policies in particular with regard to Learning and Teaching:
Academic Honesty Policy http://mq.edu.au/policy/docs/academic_honesty/policy.html
Assessment Policy http://mq.edu.au/policy/docs/assessment/policy.html
Grading Policy http://mq.edu.au/policy/docs/grading/policy.html
Grade Appeal Policy http://mq.edu.au/policy/docs/gradeappeal/policy.html
Grievance Management Policy http://mq.edu.au/policy/docs/grievance_management/policy.html
Disruption to Studies Policy http://www.mq.edu.au/policy/docs/disruption_studies/policy.html The Disruption to Studies Policy is effective from March 3 2014 and replaces the Special Consideration Policy.
In addition, a number of other policies can be found in the Learning and Teaching Category of Policy Central.
Macquarie University students have a responsibility to be familiar with the Student Code of Conduct: https://students.mq.edu.au/support/student_conduct/
Results shown in iLearn, or released directly by your Unit Convenor, are not confirmed as they are subject to final approval by the University. Once approved, final results will be sent to your student email address and will be made available in eStudent. For more information visit ask.mq.edu.au.
Grades
Macquarie University uses the following grades in coursework units of study:
· HD - High Distinction
· D - Distinction
· CR - Credit
· P - Pass
· F – Fail
Grade descriptors and other information concerning grading are contained in the Macquarie
University Grading Policy which is available at:
http://www.mq.edu.au/policy/docs/grading/policy.html
For further information, please refer to the following link:
http://universitycouncil.mq.edu.au/legislation.html
Grade Appeals and Final Examination Script Viewing City Campus
If, at the conclusion of the unit, you have performed below expectations, and are considering lodging an appeal of grade and/or viewing your final exam script please refer to the following website which provides information about these processes and the cut off dates in the first instance. Please read the instructions provided concerning what constitutes a valid grounds for appeal before appealing your grade.
http://www.city.mq.edu.au/reviews-appeals.html
Attendance at Macquarie City Campus
All Students are required to attend at least 80% of the scheduled course contact hours each Session. Additionally Macquarie City Campus monitors the course progress of international students to ensure that the student complies with the conditions of their visa relating to attendance.
This minimum level of attendance includes all lectures and tutorials. Tutorial attendance will be recorded weekly. If any scheduled class falls on a public holiday this will be rescheduled as advised by your Lecturer. Attendance at any mid-Session or in-class test is compulsory unless otherwise stated.
Unavoidable non-attendance due to illness or circumstances beyond your control must be supported by appropriate documentation to be considered for a supplementary test. Other non-attendance will obtain zero for the test. You should refer to the Disruptions Policy for more details about this.
Macquarie University provides a range of support services for students. For details, visit http://students.mq.edu.au/support/
Learning Skills (mq.edu.au/learningskills) provides academic writing resources and study strategies to improve your marks and take control of your study.
Student Support at Macquarie City Campus
Students who require assistance are encouraged to contact the Student Services Manager at Macquarie City Campus. Please see reception to book an appointment.
Macquarie University provides a range of Academic Student Support Services. Details of these services can be accessed at http://students.mq.edu.au/support/
At any time students (or groups of students) can book our Student Advising rooms on Level 6 by emailing info@city.mq.edu.au with a day and time and nominated contact person. There are additional student study spaces available on Level 1.
Macquarie University Campus Wellbeing also has a presence on the City Campus each week. If you would like to make an appointment, please email info@city.mq.edu.au or visit their website at: http://www.campuslife.mq.edu.au/campuswellbeing
StudyWISE provides:
· Online learning resources and academic skills workshops http://www.mq.edu.au/learning_skills
· Personal assistance with your learning & study related questions
· ALPS - http://www.students.mq.edu.au/support/learning_skills/postgraduate/alps/
Students with a disability are encouraged to contact the Disability Service who can provide appropriate help with any issues that arise during their studies.
For all student enquiries, visit Student Connect at ask.mq.edu.au
For help with University computer systems and technology, visit http://informatics.mq.edu.au/help/.
When using the University's IT, you must adhere to the Acceptable Use Policy. The policy applies to all who connect to the MQ network including students.
IT Help at Macquarie City Campus
If you wish to receive IT help, we would be glad to assist you at http://informatics.mq.edu.au/help/ or call 02 9850-4357.
When using the university's IT, you must adhere to the Acceptable Use Policy. The policy applies to all who connect to the MQ network including students and it outlines what can be done.
Students must use their Macquarie University email addresses to communicate with staff as it is University policy that the University issued email account is used for official University communication.
Students are expected to act responsibly when utilising Macquarie City Campus IT facilities. The following regulations apply to the use of computing facilities and online services:
· Accessing inappropriate web sites or downloading inappropriate material is not permitted.
· Material that is not related to coursework for approved unit is deemed inappropriate.
· Downloading copyright material without permission from the copyright owner is illegal, and strictly prohibited. Students detected undertaking such activities will face disciplinary action, which may result in criminal proceedings.
Non-compliance with these conditions may result in disciplinary action without further notice.
If you would like to borrow headphones for use in the Macquarie City Campus computer labs (210, 307, 311, 608) at any point, please ask at Level 2 Reception. You will be required to provide your MQC Student ID card. This will be held as a deposit while using the equipment.
For assistance in the computer labs, please see a Lab Demonstrator (usually they can be found in Lab 311, otherwise ask at Level 2 Reception).
We want our graduates to have emotional intelligence and sound interpersonal skills and to demonstrate discernment and common sense in their professional and personal judgement. They will exercise initiative as needed. They will be capable of risk assessment, and be able to handle ambiguity and complexity, enabling them to be adaptable in diverse and changing environments.
This graduate capability is supported by:
Our graduates will take with them the intellectual development, depth and breadth of knowledge, scholarly understanding, and specific subject content in their chosen fields to make them competent and confident in their subject or profession. They will be able to demonstrate, where relevant, professional technical competence and meet professional standards. They will be able to articulate the structure of knowledge of their discipline, be able to adapt discipline-specific knowledge to novel situations, and be able to contribute from their discipline to inter-disciplinary solutions to problems.
This graduate capability is supported by:
We want our graduates to be capable of reasoning, questioning and analysing, and to integrate and synthesise learning and knowledge from a range of sources and environments; to be able to critique constraints, assumptions and limitations; to be able to think independently and systemically in relation to scholarly activity, in the workplace, and in the world. We want them to have a level of scientific and information technology literacy.
This graduate capability is supported by:
Our graduates should be capable of researching; of analysing, and interpreting and assessing data and information in various forms; of drawing connections across fields of knowledge; and they should be able to relate their knowledge to complex situations at work or in the world, in order to diagnose and solve problems. We want them to have the confidence to take the initiative in doing so, within an awareness of their own limitations.
This graduate capability is supported by:
We want to develop in our students the ability to communicate and convey their views in forms effective with different audiences. We want our graduates to take with them the capability to read, listen, question, gather and evaluate information resources in a variety of formats, assess, write clearly, speak effectively, and to use visual communication and communication technologies as appropriate.
This graduate capability is supported by:
As local citizens our graduates will be aware of indigenous perspectives and of the nation's historical context. They will be engaged with the challenges of contemporary society and with knowledge and ideas. We want our graduates to have respect for diversity, to be open-minded, sensitive to others and inclusive, and to be open to other cultures and perspectives: they should have a level of cultural literacy. Our graduates should be aware of disadvantage and social justice, and be willing to participate to help create a wiser and better society.
This graduate capability is supported by:
We want our graduates to be aware of and have respect for self and others; to be able to work with others as a leader and a team player; to have a sense of connectedness with others and country; and to have a sense of mutual obligation. Our graduates should be informed and active participants in moving society towards sustainability.
This graduate capability is supported by:
· This unit uses research from internal & external sources.
· This unit gives you practice in applying research findings in your assignments.
· This unit gives you opportunities to conduct your own secondary research.