Students
MKTG309 – Social Marketing and Sustainability
2015 – S1 Day
General Information
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| Unit convenor and teaching staff |
Unit convenor and teaching staff
Tutor
Frances Chang
Contact via frances.chang@mq.edu.au
N/A
By appointment
Unit Convenor
Cynthia Webster
Contact via cynthia.webster@mq.edu.au
E4A 640
Wednesdays 3-4pm
Tutor
Susan Stewart Loane
Contact via susan.stewart-loane@mq.edu.au
N/A
By appointment
Tutor
Charindra Keerthipala
Contact via charindra.keerthipala@mq.edu.au
N/A
By appointment
Tutor
Jennifer Hsieh
Contact via jennifer.hsieh@mq.edu.au
N/A
By appointment
Tutor
Helen Siuki
Contact via helen.siuki@mq.edu.au
N/A
By appointment
Tutor
Lauren Gellatly
Contact via lauren.gellatly@mq.edu.au
N/A
by appointment
Yang Yang
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| Credit points |
Credit points
3
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| Prerequisites |
Prerequisites
39cp
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| Corequisites |
Corequisites
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| Co-badged status |
Co-badged status
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| Unit description |
Unit description
Unlike commercial marketing which seeks to simplify changes in purchasing patterns, social marketing seeks to change strongly ingrained behaviours or firmly held beliefs in a manner that benefits individuals and society at large. Examples of social marketing include campaigns to prevent or reduce alcohol consumption, smoking, drug abuse, domestic violence and unsafe driving. This unit examines how to design a marketing strategy that will move the target audience from indifference to action and ultimately maintenance. The unit uses a case study approach drawing on current and historic Australian and international campaigns.
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Important Academic Dates
Information about important academic dates including deadlines for withdrawing from units are available at https://www.mq.edu.au/study/calendar-of-dates
Learning Outcomes
On successful completion of this unit, you will be able to:
- Differentiate between commercial and social marketing and outline the scope of social marketing, seeking out new ideas and opportunities.
- Demonstrate awareness of social responsibility and become familiar with the range of issues where social marketing has an impact.
- Appreciate the characteristics and needs of others in society and understand prospective challenges to social issues including environmental sustainability.
- Critically analyse, discuss, and evaluate social marketing strategies and use secondary research skills to collect, collate and integrate examples with theory.
- Apply marketing techniques and theories to develop creative solutions to social problems acknowledging the implications of managerial decisions on society.
- Demonstrate use of written and oral skills to integrate key social marketing theoretical concepts and to create a coherent and theoretically rigorous argument relating to sustainability concepts.
Assessment Tasks
| Name | Weighting | Due | Groupwork/Individual | Short Extension | AI assisted? |
|---|---|---|---|---|---|
| Participation | 10% | Week 1 through Week 13 | No | ||
| Creative Production | 30% | Week 5 through Week 12 | No | ||
| Case Study | 20% | Week 7 Friday 24 April at 8am | No | ||
| Individual Assignment | 40% | Week 13 Friday 5 June at 5pm | No |
Participation
Due: Week 1 through Week 13
Weighting: 10%
Groupwork/Individual:
Short extension 3: No
AI assisted?:
Students are required to participate in the case study discussion forum and during tutorials.
- In the case study discussion forum students need to review multiple case studies posted by other students and provide written comments, feedback and useful additional information to assist in advancing the topics.
- In tutorials students need to assist tutorial groups in developing social marketing campaigns for their creative productions. After listening carefully to other tutorial presentations,students have the opportunity to participate by acting as a sounding board providing immediate feedback on aspects of others' work as well as providing guidance for future direction, points of clarification and suggestions for improvement. Students are expected to attend at least 10 of the 12 tutorials during the semester.
Students also have the opportunity to participate in the weekly online discussion forums and in lectures.
- In the weekly online discussion forums students can post interesting topics, materials and questions as well as respond to posts.
- In lectures students can answer questions posed, ask interesting questions and provide deep insights regarding the lecture materials.
On successful completion you will be able to:
- Demonstrate awareness of social responsibility and become familiar with the range of issues where social marketing has an impact.
- Critically analyse, discuss, and evaluate social marketing strategies and use secondary research skills to collect, collate and integrate examples with theory.
- Apply marketing techniques and theories to develop creative solutions to social problems acknowledging the implications of managerial decisions on society.
- Demonstrate use of written and oral skills to integrate key social marketing theoretical concepts and to create a coherent and theoretically rigorous argument relating to sustainability concepts.
Creative Production
Due: Week 5 through Week 12
Weighting: 30%
Groupwork/Individual:
Short extension 3: No
AI assisted?:
In week 2 (the first tutorial), you will form into 4 groups of 6. Your Tutor will then allocate your group a topic that your group will work on for the remainder of the tutorials.
- Every group member must sign a group contract in week 3 indicating the presentation section and week for which they are responsible.
- Every group member must take a co-leadership role for one section which means that everyone will present one of the sections and upload material to iLearn.
- Every group member must complete a peer evaluation for each member of the group indicating their level of contribution to the overall group work.
The topic your group is allocated for the semester will be graded in three sections each worth 10 marks based on the quality of the material created and presented.
ALL group members must attend ALL three of the tutorials in which their group presents. All creative production materials must be uploaded to iLearn prior to the tutorials in which their group presents.
No late material will be accepted. No extensions will be granted. Students who have not submitted the task prior to the deadline or who do not attend the tutorials in which their group presents will be awarded a mark of 0 for the task, except for cases in which an application for Disruption to Studies is made and approved.
On successful completion you will be able to:
- Demonstrate awareness of social responsibility and become familiar with the range of issues where social marketing has an impact.
- Appreciate the characteristics and needs of others in society and understand prospective challenges to social issues including environmental sustainability.
- Critically analyse, discuss, and evaluate social marketing strategies and use secondary research skills to collect, collate and integrate examples with theory.
- Apply marketing techniques and theories to develop creative solutions to social problems acknowledging the implications of managerial decisions on society.
- Demonstrate use of written and oral skills to integrate key social marketing theoretical concepts and to create a coherent and theoretically rigorous argument relating to sustainability concepts.
Case Study
Due: Week 7 Friday 24 April at 8am
Weighting: 20%
Groupwork/Individual:
Short extension 3: No
AI assisted?:
Students investigate a social, health or environmental issue of their choice. The area of investigation must be approved by your tutor in Week 3.
Students gather multiple forms of digital content related to their approved issue and write a case study report. The digital content can be written documents in the form of academic journal articles, newspaper articles, industry or government reports, web links, images, sound or video clips.
In WEEK 7 no later than 8:00am in the MORNING Friday 24 April students must:
- submit their case study to Turnitin AND post their case study to the iLearn case study discussion board.
Students then read and comment on others' submissions.
No hardcopies will be accepted. No late submission will be accepted. No extensions will be granted. Students who have not submitted the task prior to the deadline will be awarded a mark of 0 for the task, except for cases in which an application for disruption to studies is made and approved.
On successful completion you will be able to:
- Differentiate between commercial and social marketing and outline the scope of social marketing, seeking out new ideas and opportunities.
- Critically analyse, discuss, and evaluate social marketing strategies and use secondary research skills to collect, collate and integrate examples with theory.
- Apply marketing techniques and theories to develop creative solutions to social problems acknowledging the implications of managerial decisions on society.
- Demonstrate use of written and oral skills to integrate key social marketing theoretical concepts and to create a coherent and theoretically rigorous argument relating to sustainability concepts.
Individual Assignment
Due: Week 13 Friday 5 June at 5pm
Weighting: 40%
Groupwork/Individual:
Short extension 3: No
AI assisted?:
The individual assignment requires a comprehensive analysis and critique of a case study from a social marketing perspective. A selection of case studies to choose from will be made available online through iLearn on Thursday 4 June from 10am until Friday 5 June at 5pm. Students will choose one case study and use materials from lecture, tutorials, textbook, videos, iLearn and readings to analyse the case study and answer questions posed. The individual assignment is to be completed in long essay format and submitted to iLearn through the Turnitin plagiarism software no later than 5pm on Friday 5 June 2015.
No extensions will be granted. Students who have not submitted their work to Turnitin prior to the deadline will be awarded a mark of 0 out of 40 marks,except for cases in which an application for Disruption to Studies is made and approved. All Disruption to Studies applications need to lodged online within 5 working days with scanned supporting medical certificate or other documentation.
On successful completion you will be able to:
- Differentiate between commercial and social marketing and outline the scope of social marketing, seeking out new ideas and opportunities.
- Demonstrate awareness of social responsibility and become familiar with the range of issues where social marketing has an impact.
- Appreciate the characteristics and needs of others in society and understand prospective challenges to social issues including environmental sustainability.
- Critically analyse, discuss, and evaluate social marketing strategies and use secondary research skills to collect, collate and integrate examples with theory.
- Apply marketing techniques and theories to develop creative solutions to social problems acknowledging the implications of managerial decisions on society.
- Demonstrate use of written and oral skills to integrate key social marketing theoretical concepts and to create a coherent and theoretically rigorous argument relating to sustainability concepts.
Delivery and Resources
Lectures and Tutorials:
- This unit consists of 3 hours face-to-face teaching per week, one 2 hour lecture and one 1 hour tutorial
Required Reading: Textbook
- Webster, C., Carter, L., D’Alessandro, S. and Gray, D. (2014) Social Marketing: Good Intentions. 1st Edition, TUP.
Required Reading: Journal Articles
- Baca-Motes, K., Brown, A., Gneezy, A., Keenan, E.A. And Nelson, L. D. (2013) Commitment and Behavior Change: Evidence from the Field, Journal of Consumer Research, 39, 5, 1070-1084.
- Duhachek, A., Agrawal, N. and Han, D. (2012). Guilt versus Shame: Coping, Fluency, and Framing in the Effectiveness of Responsible Drinking Messages, Journal of Marketing Research, 49, 928-941.
- Pechmann, C., Zhao, G., Goldberg, M.E. and Reibling, E. T. (2003) What to Convey in Antismoking Advertisements for Adolescents: The Use of Protection Motivation Theory to Identify Effective Message Themes, Journal of Marketing, 67 (April), 1-18.
- Rothschilds, M.L. (1999) Carrots, Sticks, and Promises: A Conceptual Framework for the Management of Public Health and Social Issue Behaviors,Journal of Marketing, 63, 24-37.
- Sheth, J.N., Sethia, N.K. and Srinivas, S. (2011) Mindful Consumption: A Customer-Centric Approach to Sustainability, Journal of the Academy of Marketing Science, 39, 21-39.
Required Viewing:
- The Story of Stuff with Annie Leonard (http://www.storyofstuff.org/movies-all/story-of-stuff/)
- Drive: The Surprising Truth about What Motivates Us by Dan Pink (http://www.youtube.com/watch?v=u6XAPnuFjJc)
Other Resources are available on the MKTG309 iLearn website
Technology Used and Required:
- Students are required to use power point, word processing and ilearn.
Unit Webpage:
- Course material is available on the learning management system (iLearn)
- The web page for this unit can be found at: http://ilearn.mq.edu.au
- The timetable for this unit can be accessed from this portal: http://timetables.mq.edu.au
Unit Schedule
Refer to the unit iLearn website
Policies and Procedures
Macquarie University policies and procedures are accessible from Policy Central. Students should be aware of the following policies in particular with regard to Learning and Teaching:
Academic Honesty Policy http://mq.edu.au/policy/docs/academic_honesty/policy.html
Assessment Policy http://mq.edu.au/policy/docs/assessment/policy.html
Grading Policy http://mq.edu.au/policy/docs/grading/policy.html
Grade Appeal Policy http://mq.edu.au/policy/docs/gradeappeal/policy.html
Grievance Management Policy http://mq.edu.au/policy/docs/grievance_management/policy.html
Disruption to Studies Policy http://www.mq.edu.au/policy/docs/disruption_studies/policy.html The Disruption to Studies Policy is effective from March 3 2014 and replaces the Special Consideration Policy.
In addition, a number of other policies can be found in the Learning and Teaching Category of Policy Central.
Student Code of Conduct
Macquarie University students have a responsibility to be familiar with the Student Code of Conduct: https://students.mq.edu.au/support/student_conduct/
Results
Results shown in iLearn, or released directly by your Unit Convenor, are not confirmed as they are subject to final approval by the University. Once approved, final results will be sent to your student email address and will be made available in eStudent. For more information visit ask.mq.edu.au.
Student Support
Macquarie University provides a range of support services for students. For details, visit http://students.mq.edu.au/support/
Learning Skills
Learning Skills (mq.edu.au/learningskills) provides academic writing resources and study strategies to improve your marks and take control of your study.
Student Services and Support
Students with a disability are encouraged to contact the Disability Service who can provide appropriate help with any issues that arise during their studies.
Student Enquiries
For all student enquiries, visit Student Connect at ask.mq.edu.au
IT Help
For help with University computer systems and technology, visit http://informatics.mq.edu.au/help/.
When using the University's IT, you must adhere to the Acceptable Use Policy. The policy applies to all who connect to the MQ network including students.
Graduate Capabilities
Discipline Specific Knowledge and Skills
Our graduates will take with them the intellectual development, depth and breadth of knowledge, scholarly understanding, and specific subject content in their chosen fields to make them competent and confident in their subject or profession. They will be able to demonstrate, where relevant, professional technical competence and meet professional standards. They will be able to articulate the structure of knowledge of their discipline, be able to adapt discipline-specific knowledge to novel situations, and be able to contribute from their discipline to inter-disciplinary solutions to problems.
This graduate capability is supported by:
Learning outcomes
- Differentiate between commercial and social marketing and outline the scope of social marketing, seeking out new ideas and opportunities.
- Critically analyse, discuss, and evaluate social marketing strategies and use secondary research skills to collect, collate and integrate examples with theory.
- Apply marketing techniques and theories to develop creative solutions to social problems acknowledging the implications of managerial decisions on society.
Assessment tasks
- Participation
- Creative Production
- Case Study
- Individual Assignment
Critical, Analytical and Integrative Thinking
We want our graduates to be capable of reasoning, questioning and analysing, and to integrate and synthesise learning and knowledge from a range of sources and environments; to be able to critique constraints, assumptions and limitations; to be able to think independently and systemically in relation to scholarly activity, in the workplace, and in the world. We want them to have a level of scientific and information technology literacy.
This graduate capability is supported by:
Learning outcomes
- Critically analyse, discuss, and evaluate social marketing strategies and use secondary research skills to collect, collate and integrate examples with theory.
- Demonstrate use of written and oral skills to integrate key social marketing theoretical concepts and to create a coherent and theoretically rigorous argument relating to sustainability concepts.
Assessment tasks
- Participation
- Creative Production
- Case Study
- Individual Assignment
Problem Solving and Research Capability
Our graduates should be capable of researching; of analysing, and interpreting and assessing data and information in various forms; of drawing connections across fields of knowledge; and they should be able to relate their knowledge to complex situations at work or in the world, in order to diagnose and solve problems. We want them to have the confidence to take the initiative in doing so, within an awareness of their own limitations.
This graduate capability is supported by:
Learning outcomes
- Appreciate the characteristics and needs of others in society and understand prospective challenges to social issues including environmental sustainability.
- Critically analyse, discuss, and evaluate social marketing strategies and use secondary research skills to collect, collate and integrate examples with theory.
- Apply marketing techniques and theories to develop creative solutions to social problems acknowledging the implications of managerial decisions on society.
- Demonstrate use of written and oral skills to integrate key social marketing theoretical concepts and to create a coherent and theoretically rigorous argument relating to sustainability concepts.
Assessment tasks
- Creative Production
- Case Study
- Individual Assignment
Socially and Environmentally Active and Responsible
We want our graduates to be aware of and have respect for self and others; to be able to work with others as a leader and a team player; to have a sense of connectedness with others and country; and to have a sense of mutual obligation. Our graduates should be informed and active participants in moving society towards sustainability.
This graduate capability is supported by:
Learning outcomes
- Demonstrate awareness of social responsibility and become familiar with the range of issues where social marketing has an impact.
- Appreciate the characteristics and needs of others in society and understand prospective challenges to social issues including environmental sustainability.
Assessment tasks
- Creative Production
- Case Study
- Individual Assignment
Changes from Previous Offering
Changes from Semester 2 & Semester 3 2014 :
- Different topics for Creative Productions
- Individual Assignment replaces Final Exam
Research and Practice
This unit uses research from internal & external sources:
Required Reading: Textbook
- Webster, C., Carter, L., D’Alessandro, S. and Gray, D. (2014) Social Marketing: Good Intentions. 1st Edition, TUP.
Required Reading: Journal Articles
- Baca-Motes, K., Brown, A., Gneezy, A., Keenan, E.A. And Nelson, L. D. (2013) Commitment and Behavior Change: Evidence from the Field, Journal of Consumer Research, 39, 5, 1070-1084.
- Duhachek, A., Agrawal, N. and Han, D. (2012). Guilt versus Shame: Coping, Fluency, and Framing in the Effectiveness of Responsible Drinking Messages, Journal of Marketing Research, 49, 928-941.
- Pechmann, C., Zhao, G., Goldberg, M.E. and Reibling, E. T. (2003) What to Convey in Antismoking Advertisements for Adolescents: The Use of Protection Motivation Theory to Identify Effective Message Themes, Journal of Marketing, 67 (April), 1-18.
- Rothschilds, M.L. (1999) Carrots, Sticks, and Promises: A Conceptual Framework for the Management of Public Health and Social Issue Behaviors,Journal of Marketing, 63, 24-37.
- Sheth, J.N., Sethia, N.K. and Srinivas, S. (2011) Mindful Consumption: A Customer-Centric Approach to Sustainability, Journal of the Academy of Marketing Science, 39, 21-39.
Required Viewing:
- The Story of Stuff with Annie Leonard (http://www.storyofstuff.org/movies-all/story-of-stuff/)
- Drive: The Surprising Truth about What Motivates Us by Dan Pink (http://www.youtube.com/watch?v=u6XAPnuFjJc)
This unit gives you practice in applying research findings in your assignments
This unit gives you opportunities to conduct your own secondary research