Students

MKTG202 – Marketing Research

2016 – S1 Day

General Information

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Unit convenor and teaching staff Unit convenor and teaching staff Unit Convenor, Lecturer
Jie Meng
jie.meng@mq.edu.au
Contact via jie.meng@mq.edu.au
E4A 521
Friday 2:00-3:00 PM, Week 1-13, or by appointment
Tutor
Alex Belli
alex.belli@mq.edu.au
Contact via Email
Tutor
Jennifer Lai
jennifer.lai@mq.edu.au
Contact via Email
Tutor
Trisha Koslow
trisha.koslow@mq.edu.au
Contact via Email
Tutor
Joe Pitt
joe.pitt@mq.edu.au
Contact via Email
Tutor
Nuraddeen Nuhu
nuraddeen.nuhu@mq.edu.au
Contact via Email
Tutor
Pingtzir Sam
pingtzir.sam@mq.edu.au
Contact via Email
Hume Winzar
hume.winzar@mq.edu.au
Credit points Credit points
3
Prerequisites Prerequisites
MKTG101
Corequisites Corequisites
Co-badged status Co-badged status
Unit description Unit description
The aim of this unit is to equip students with marketing research knowledge and skills. This unit reviews quantitative research techniques and introduces qualitative methods, as well as new and emerging research methods. The unit concentrates on the application of primary research techniques to problems confronting organisations in strategic and operational situations. While the emphasis is on applications, students will be expected to be able to evaluate different techniques and to be able to select appropriate methodologies that will produce relevant information for decision making. Thus, the focus is on placing research methodology into a marketing decision making context. In particular, the unit will develop graduate capabilities in problem solving and research.

Important Academic Dates

Information about important academic dates including deadlines for withdrawing from units are available at https://www.mq.edu.au/study/calendar-of-dates

Learning Outcomes

On successful completion of this unit, you will be able to:

  • Understand the need for, and uses of, marketing research.
  • Understand and design many of the various data-gathering techniques relevant for marketing decisions.
  • Understand and design processes involved in transforming raw data to usable marketing information.
  • Be capable of critically evaluating research methods and output reporting.

Assessment Tasks

Name Weighting Due Groupwork/Individual Short Extension AI assisted?
Assignments 40% Weeks #4, #7, #12 No
Class test 10% Weeks #6 No
Assessed Coursework 10% Friday Midnight Week #10 No
Final Examination 40% University Examination Period No

Assignments

Due: Weeks #4, #7, #12
Weighting: 40%
Groupwork/Individual:
Short extension 3: No
AI assisted?:

Submission

Online submission through iLearn in three parts:

  1. Progress Report A (individually): 10% results of qualitative research - exploratory study
  2. Progress Report B (by group): 10% proposal for quantitative survey study
  3. Final Report (by group): 20% Integrated complete report as for a client. Topics, marking guides and templates are available on the unit site on iLearn

Important note on Late Submission

  • No extensions will be granted for the Progress Report A  (individual task) and B (group task). Students who have not submitted the tasks prior to the deadline will be awarded a mark of 0 for the task, except for cases in which an application for Disruption of Studies is made and approved.
  • No extensions will be granted to the Final Report (group task). There will be a deduction of 10% of the total available marks made from the total awarded mark for each 24 hour period or part thereof that the submission is late (for example, 25 hours late in submission - 20% penalty). This penalty does not apply for cases in which an application for Disruption of Studies is made and approved.

No transfer of marks from these assessments to the final exam.
On successful completion you will be able to:
  • Understand and design many of the various data-gathering techniques relevant for marketing decisions.
  • Understand and design processes involved in transforming raw data to usable marketing information.

Class test

Due: Weeks #6
Weighting: 10%
Groupwork/Individual:
Short extension 3: No
AI assisted?:

  • In-class online test (Week 6), in tutorial period (10%).

Late Submission

  • No extensions will be granted. Students who have not submitted the task prior to the deadline will be awarded a mark of 0 for the task, except for cases in which an application for Disruption of Studies is made and approved.

  • Students must finish all the iLearn weekly quizzes before week 6 tutorial to progress to the quiz link. Failure to do so will cause a individually-processed deferred quiz invigilated by unit convenor in another time.

No transfer of marks from this assessment to the final exam.
On successful completion you will be able to:
  • Understand the need for, and uses of, marketing research.
  • Understand and design many of the various data-gathering techniques relevant for marketing decisions.
  • Understand and design processes involved in transforming raw data to usable marketing information.
  • Be capable of critically evaluating research methods and output reporting.

Assessed Coursework

Due: Friday Midnight Week #10
Weighting: 10%
Groupwork/Individual:
Short extension 3: No
AI assisted?:

  • PeerWise is a place for students to create, share and evaluate assessment questions with their classmates. This service is external to iLearn, and requires a separate log-in procedure.

  • 10 marks are awarded for contribution to the PeerWise service by writing, answering, commenting, rating questions that are related with the theories and practices in marketing research. More details are provided on the unit website.

Late Submission

  • No extensions will be granted for this PeerWise activities. Students who have not submitted the task prior to the deadline will be awarded a mark of 0 for the task, except for cases in which an application for Disruption of Studies is made and approved.

  • Contents created by students are supervised and awarded with badges of appropriate types, which earns students up to 10 marks. Irrelevant questions and comments will be deleted by unit convenor.

No transfer of marks from these assessment tasks to the final exam.
On successful completion you will be able to:
  • Understand the need for, and uses of, marketing research.
  • Understand and design many of the various data-gathering techniques relevant for marketing decisions.
  • Understand and design processes involved in transforming raw data to usable marketing information.
  • Be capable of critically evaluating research methods and output reporting.

Final Examination

Due: University Examination Period
Weighting: 40%
Groupwork/Individual:
Short extension 3: No
AI assisted?:

  • A combination of Short-Answer and MCQ designed to test your understanding and application of all parts of the unit.

 
On successful completion you will be able to:
  • Understand the need for, and uses of, marketing research.
  • Understand and design many of the various data-gathering techniques relevant for marketing decisions.
  • Understand and design processes involved in transforming raw data to usable marketing information.
  • Be capable of critically evaluating research methods and output reporting.

Delivery and Resources

Classes

  • 3 hours face-to-face teaching per week consisting of for example; 1 x 2-hour lecture and 1 x 1-hour tutorial/lab exercises
  • The timetable for classes can be found on the University web site at: http://www.timetables.mq.edu.au/

Required and Recommended Texts and/or Materials

Prescribed text:

  • Cengage Bundle: Zikmund, D'Alessandro, Winzar, Lowe & Babin (2014) Marketing Research: 3rd Cengage: ISBN-10: 0170236021  ISBN-13: 9780170236027

Recommended texts:

  • Allen P., Bennett, K., and Heritage, B. (2014), SPSS Statistics Version 22- A Practical Guide, 3ed. Cengage: ISBN-10: 0-17-034897-0

  • Emerson, L. (2013), Writing Guidelines for Business Students, 5ed. Cengage: ISBN-10: 0-17-021638-1

These texts can be purchased from the Macquarie University Co-op Bookshop.

They are also available in the Macquarie Library.

Technology Used and Required

  • Students will need to have access to a personal computer, with access to the Internet and word processor software.
  • In laboratories, we will use MS-Word, MS-Excel, and SPSS statistical software.

Unit Web Page

  • The web page for this unit can be found at: iLearn http://ilearn.mq.edu.au
  • All announcements and resources will be available on the web site. Resource materials include lecture slides, practice questions, case studies and practice exam questions for both the within-semester and final exams. There is also a forum for student interaction and contact with faculty. You should consult the course Website several times per week for messages and updates.

Learning and Teaching Activities

This unit is taught using lectures and tutorials.

  • Lectures serve to highlight key topics and elaborate on important or difficult topics. They are not a summary of, or a substitute for, the textbook or other resources.
  • Tutorials serve to give students practice in applying concepts and developing skills in critical and logical thinking, information gathering and analysis.

Students are expected to read in advance of lectures, and participate in all lecture presentations. There is also an applied marketing research project assisting students to apply concepts introduced in course to the marketing environment. This will be introduced within the lecture presentations. 

 

Unit Schedule

 

 

Week

Topic

Reading

Notes/ tutorial activities

1

Course Introduction

Marketing Research

Ch. 1

No tutorials this week.

2

Aiming for the Goal: the Research Report and Research Process

Ch. 2,16

Introduction and group formation.

Observation and interview techniques.

3

Types of Data and Exploratory Research

Ch. 3, 4

Interviews & Focus Groups

4

Survey Technique and Projective Method

 

Ch. 5, 6

Projective techniques

Individual Task: Progress Report A - Qualitative Research Summary due in iLearn: Midnight Friday 25 Mar.

5

Causal Research and Experiment

Ch. 7

Print and bring your Progress Report A to tutorial for feedback.

6

Questionnaire Design

Ch. 8, 9

In-Class Quiz in tutorials: 5 - 7 Apr.
 

Semester Break

 

  

 

7

Sampling Technique

Ch.10 

Linking research questions and hypotheses with measurement.

Group Task: Progress Report B - Quantitative Research Proposal is due in iLearn: Midnight Friday 29 Apr.

8

Data Editing & Coding

Ch.11

Print and bring your Progress Report B to tutorial class for feedback.

Univariate statistics: How can Qualtrics help showing the distribution?

9

 Data Analysis Part I

Ch.12 

Summarising data with SPSS (data cleaning and coding before analysis)

10

Data Analysis Part II

Ch.13

Univariate statistics: Qualtrics output

PeerWise activities due midnight Friday, 20 May. 

11

Data Analysis Part III

Ch.14

Bivariate statistics in SPSS.

12

Data Analysis Part IV

Review of semester to date.

Ch.15

Multivariate statistics in SPSS.

Group Project- Final Research Report due in iLearn: midnight Friday 25 May.

13

Examination Review and Preparation

All chapters

Exam preparation

Q&A

 

Policies and Procedures

Macquarie University policies and procedures are accessible from Policy Central. Students should be aware of the following policies in particular with regard to Learning and Teaching:

Academic Honesty Policy http://mq.edu.au/policy/docs/academic_honesty/policy.html

New Assessment Policy in effect from Session 2 2016 http://mq.edu.au/policy/docs/assessment/policy_2016.html. For more information visit http://students.mq.edu.au/events/2016/07/19/new_assessment_policy_in_place_from_session_2/

Assessment Policy prior to Session 2 2016 http://mq.edu.au/policy/docs/assessment/policy.html

Grading Policy prior to Session 2 2016 http://mq.edu.au/policy/docs/grading/policy.html

Grade Appeal Policy http://mq.edu.au/policy/docs/gradeappeal/policy.html

Complaint Management Procedure for Students and Members of the Public http://www.mq.edu.au/policy/docs/complaint_management/procedure.html​

Disruption to Studies Policy http://www.mq.edu.au/policy/docs/disruption_studies/policy.html The Disruption to Studies Policy is effective from March 3 2014 and replaces the Special Consideration Policy.

In addition, a number of other policies can be found in the Learning and Teaching Category of Policy Central.

Student Code of Conduct

Macquarie University students have a responsibility to be familiar with the Student Code of Conduct: https://students.mq.edu.au/support/student_conduct/

Results

Results shown in iLearn, or released directly by your Unit Convenor, are not confirmed as they are subject to final approval by the University. Once approved, final results will be sent to your student email address and will be made available in eStudent. For more information visit ask.mq.edu.au.

Academic Honesty

The nature of scholarly endeavour, dependent as it is on the work of others, binds all members of the University community to abide by the principles of academic honesty. Its fundamental principle is that all staff and students act with integrity in the creation, development, application and use of ideas and information. This means that:

  • all academic work claimed as original is the work of the author making the claim
  • all academic collaborations are acknowledged
  • academic work is not falsified in any way
  • when the ideas of others are used, these ideas are acknowledged appropriately.

Further information on the academic honesty can be found in the Macquarie University Academic Honesty Policy at http://www.mq.edu.au/policy/docs/academic_honesty/policy.html

Grades

Macquarie University uses the following grades in coursework units of study:

  • HD - High Distinction
  • D - Distinction
  • CR - Credit
  • P - Pass
  • F - Fail

Grade descriptors and other information concerning grading are contained in the Macquarie University Grading Policy which is available at:

http://www.mq.edu.au/policy/docs/grading/policy.html

Grading Appeals and Final Examination Script Viewing

If, at the conclusion of the unit, you have performed below expectations, and are considering lodging an appeal of grade and/or viewing your final exam script please refer to the following website which provides information about these processes and the cut off dates in the first instance. Please read the instructions provided concerning what constitutes a valid grounds for appeal before appealing your grade.

http://www.businessandeconomics.mq.edu.au/new_and_current_students/undergraduate_current_students/how_do_i/grade_appeals/

Student Support

Macquarie University provides a range of support services for students. For details, visit http://students.mq.edu.au/support/

Learning Skills

Learning Skills (mq.edu.au/learningskills) provides academic writing resources and study strategies to improve your marks and take control of your study.

Student Services and Support

Students with a disability are encouraged to contact the Disability Service who can provide appropriate help with any issues that arise during their studies.

Student Enquiries

For all student enquiries, visit Student Connect at ask.mq.edu.au

IT Help

For help with University computer systems and technology, visit http://www.mq.edu.au/about_us/offices_and_units/information_technology/help/. 

When using the University's IT, you must adhere to the Acceptable Use of IT Resources Policy. The policy applies to all who connect to the MQ network including students.

Graduate Capabilities

Discipline Specific Knowledge and Skills

Our graduates will take with them the intellectual development, depth and breadth of knowledge, scholarly understanding, and specific subject content in their chosen fields to make them competent and confident in their subject or profession. They will be able to demonstrate, where relevant, professional technical competence and meet professional standards. They will be able to articulate the structure of knowledge of their discipline, be able to adapt discipline-specific knowledge to novel situations, and be able to contribute from their discipline to inter-disciplinary solutions to problems.

This graduate capability is supported by:

Learning outcomes

  • Understand the need for, and uses of, marketing research.
  • Understand and design many of the various data-gathering techniques relevant for marketing decisions.
  • Understand and design processes involved in transforming raw data to usable marketing information.
  • Be capable of critically evaluating research methods and output reporting.

Assessment tasks

  • Assignments
  • Class test
  • Assessed Coursework
  • Final Examination

Critical, Analytical and Integrative Thinking

We want our graduates to be capable of reasoning, questioning and analysing, and to integrate and synthesise learning and knowledge from a range of sources and environments; to be able to critique constraints, assumptions and limitations; to be able to think independently and systemically in relation to scholarly activity, in the workplace, and in the world. We want them to have a level of scientific and information technology literacy.

This graduate capability is supported by:

Learning outcomes

  • Understand and design many of the various data-gathering techniques relevant for marketing decisions.
  • Understand and design processes involved in transforming raw data to usable marketing information.
  • Be capable of critically evaluating research methods and output reporting.

Assessment tasks

  • Assignments
  • Assessed Coursework
  • Final Examination

Problem Solving and Research Capability

Our graduates should be capable of researching; of analysing, and interpreting and assessing data and information in various forms; of drawing connections across fields of knowledge; and they should be able to relate their knowledge to complex situations at work or in the world, in order to diagnose and solve problems. We want them to have the confidence to take the initiative in doing so, within an awareness of their own limitations.

This graduate capability is supported by:

Learning outcomes

  • Understand the need for, and uses of, marketing research.
  • Understand and design many of the various data-gathering techniques relevant for marketing decisions.
  • Understand and design processes involved in transforming raw data to usable marketing information.
  • Be capable of critically evaluating research methods and output reporting.

Assessment tasks

  • Assignments
  • Class test
  • Final Examination

Effective Communication

We want to develop in our students the ability to communicate and convey their views in forms effective with different audiences. We want our graduates to take with them the capability to read, listen, question, gather and evaluate information resources in a variety of formats, assess, write clearly, speak effectively, and to use visual communication and communication technologies as appropriate.

This graduate capability is supported by:

Learning outcomes

  • Understand and design many of the various data-gathering techniques relevant for marketing decisions.
  • Understand and design processes involved in transforming raw data to usable marketing information.
  • Be capable of critically evaluating research methods and output reporting.

Assessment tasks

  • Assignments
  • Assessed Coursework
  • Final Examination

Changes from Previous Offering

The following changes have been made since last offering in S2 2015:

1) The roles of teaching team are updated accordingly.

2) In Week 2-3, students will discuss on group base to determine their project topics (of Report A, B and the Final Report). More information will be provided in iLearn.

3) Timetable of weekly teaching activities has been update in accordance with the university calendar.

Global Contexts & Sustainability

  • This unit enables students to understand the new generation consumers and their patterns, preferences, and behaviours in global marketing context in Internet era through the research project.
  • Students are expected to attain higher level of awareness of sustainability by investigating into the characteristics, market size, profitability, potential, variation of market and lifelong value of consumer groups and understanding business's commitment to the protect consumer wellbeing, environmental and social benefits.

Research and Practice

  • This unit uses research by Macquarie University researchers (Zikmund et al., 2014 and other resources on iLearn).
  • This unit uses research from external sources (Zikmund et al., 2014 and other resources on iLearn).
  • This unit gives you opportunities to conduct your own research and to refine your interest in consumer research or other contemporary marketing practices in different contexts.