Students

MKTG309 – Social Marketing and Sustainability

2016 – S1 Day

General Information

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Unit convenor and teaching staff Unit convenor and teaching staff Unit Convenor
Cynthia Webster
Contact via cynthia.webster@mq.edu.au
E4A 640
Fridays 2-3pm & by appointment
Tutor
Susan Stewart Loane
Contact via susan.stewart-loane@mq.edu.au
N/A
By appointment
Tutor
Jennifer Hsieh
Contact via jennifer.hsieh@mq.edu.au
N/A
By appointment
Tutor
Helen Siuki
Contact via helen.siuki@mq.edu.au
N/A
By appointment
Tutor
Khondker Mohiuddin
Contact via khondker-galib-b.mohiuddin@mq.edu.au
N/A
by appointment
Ross Gordon
Credit points Credit points
3
Prerequisites Prerequisites
39cp
Corequisites Corequisites
Co-badged status Co-badged status
Unit description Unit description
Unlike commercial marketing which seeks to simplify changes in purchasing patterns, social marketing seeks to change strongly ingrained behaviours or firmly held beliefs in a manner that benefits individuals and society at large. Examples of social marketing include campaigns to prevent or reduce alcohol consumption, smoking, drug abuse, domestic violence and unsafe driving. This unit examines how to design a marketing strategy that will move the target audience from indifference to action and ultimately maintenance. The unit uses a case study approach drawing on current and historic Australian and international campaigns.

Important Academic Dates

Information about important academic dates including deadlines for withdrawing from units are available at https://www.mq.edu.au/study/calendar-of-dates

Learning Outcomes

On successful completion of this unit, you will be able to:

  • Differentiate between commercial and social marketing and apply marketing techniques and theories to develop creative solutions to social problems acknowledging the implications of managerial decisions on society.
  • Demonstrate awareness of social responsibility and become familiar with the range of issues where social marketing has an impact.
  • Appreciate the characteristics and needs of others in society and understand prospective challenges to social issues including environmental sustainability.
  • Critically analyse, discuss, and evaluate social marketing strategies and use secondary research skills to collect, collate and integrate examples with theory.
  • Demonstrate use of written and oral skills to integrate key social marketing theoretical concepts and to create a coherent and theoretically rigorous argument relating to sustainability concepts.

Assessment Tasks

Name Weighting Due Groupwork/Individual Short Extension AI assisted?
Participation 10% Week 1 through Week 13 No
Creative Production 30% Week 5 through Week 12 No
Individual Assignment 20% Thursday 28 April at 10pm No
Final Exam 40% Formal examination period No

Participation

Due: Week 1 through Week 13
Weighting: 10%
Groupwork/Individual:
Short extension 3: No
AI assisted?:

Students are required to expected to participate actively whilst taking this unit. Participation can involve participating during tutorials, and in the pilot research project evaluating social marketing messages. The more you participate, the more likely you are to gain a better mark for participation.

Note that students are expected to attend at least 10 of the 11 face-to-face tutorials during the semester.

  • In tutorials students will be encouraged to participate in discussions regarding the weekly tutorial class activities. Students will also be asked to assist tutorial groups in developing social marketing campaigns for their creative productions. After listening carefully to other tutorial presentations, students have the opportunity to participate by acting as a sounding board providing immediate feedback on aspects of others' work as well as providing guidance for future direction, points of clarification and suggestions for improvement.
  • In the pilot research project. Helen Siuki will be conducting a pilot research project in which students of MKTG309 will be invited through Facebook to view different social marketing messages and answers survey questions relating to these. Details will be presented to students in the first tutorial.
  • In online forums. Teaching staff will post on iLearn discussion topics each week regarding relevant social marketing topics and students will have the opportunity to comment and engage in discussion and debate regarding these topics.

Students also have the opportunity to participate in the lectures:

  • In lectures students can answer questions posed, ask interesting questions and provide deep insights regarding the lecture materials. 

 


On successful completion you will be able to:
  • Demonstrate awareness of social responsibility and become familiar with the range of issues where social marketing has an impact.
  • Critically analyse, discuss, and evaluate social marketing strategies and use secondary research skills to collect, collate and integrate examples with theory.
  • Demonstrate use of written and oral skills to integrate key social marketing theoretical concepts and to create a coherent and theoretically rigorous argument relating to sustainability concepts.

Creative Production

Due: Week 5 through Week 12
Weighting: 30%
Groupwork/Individual:
Short extension 3: No
AI assisted?:

In week 2 (the first tutorial), you will form into groups of 4-6 students. Your Tutor will then allocate your group a topic that your group will work on for the remainder of the tutorials.

  • Every group member must sign a group contract in week 3 indicating the presentation section and week for which they are responsible. 
  • Every group member must take a co-leadership role for one section which means that everyone will present one of the sections and upload material to iLearn.
  • Every group member must complete a peer evaluation for each member of the group indicating their level of contribution to the overall group work.

The topic your group is allocated for the semester will be graded in three sections each worth 10 marks based on the quality of the material created and presented. 

ALL group members must attend ALL three of the tutorials in which their group presents. All creative production materials must be uploaded to iLearn prior to the tutorials in which their group presents.

No late material will be accepted.  No extensions will be granted. Students who have not submitted the task prior to the deadline or who do not attend the tutorials in which their group presents will be awarded a mark of 0 for the task, except for cases in which an application for Disruption to Studies is made and approved.


On successful completion you will be able to:
  • Differentiate between commercial and social marketing and apply marketing techniques and theories to develop creative solutions to social problems acknowledging the implications of managerial decisions on society.
  • Demonstrate awareness of social responsibility and become familiar with the range of issues where social marketing has an impact.
  • Appreciate the characteristics and needs of others in society and understand prospective challenges to social issues including environmental sustainability.
  • Critically analyse, discuss, and evaluate social marketing strategies and use secondary research skills to collect, collate and integrate examples with theory.
  • Demonstrate use of written and oral skills to integrate key social marketing theoretical concepts and to create a coherent and theoretically rigorous argument relating to sustainability concepts.

Individual Assignment

Due: Thursday 28 April at 10pm
Weighting: 20%
Groupwork/Individual:
Short extension 3: No
AI assisted?:

Students investigate a social, health or environmental issue of their choice. The area of investigation must be approved by your tutor in Week 3.

Students gather multiple forms of digital content related to their approved issue and write a case study report.  The digital content can be written documents in the form of academic journal articles, newspaper articles, industry or government reports, web links, images, sound or video clips. 

In WEEK 7 no later than 10:00pm in the EVENING Thursday 28 April students must:

  • submit their case study to Turnitin AND post their case study to the iLearn case study discussion board.

No hardcopies will be accepted. There will be a deduction of 10% of the total available marks made from the total awarded mark for each 24 hour period or part thereof that the submission is late (for example, 25 hours late in submission - 20% penalty). This penalty does not apply for cases in which an application for disruption to studies is made and approved.


On successful completion you will be able to:
  • Differentiate between commercial and social marketing and apply marketing techniques and theories to develop creative solutions to social problems acknowledging the implications of managerial decisions on society.
  • Critically analyse, discuss, and evaluate social marketing strategies and use secondary research skills to collect, collate and integrate examples with theory.
  • Demonstrate use of written and oral skills to integrate key social marketing theoretical concepts and to create a coherent and theoretically rigorous argument relating to sustainability concepts.

Final Exam

Due: Formal examination period
Weighting: 40%
Groupwork/Individual:
Short extension 3: No
AI assisted?:

The duration of the exam is 3 hour plus 10 minutes held during the university’s exam period.

The final exam is comprehensive covering all materials in lecture, tutorials, textbook, videos and readings. The final exam is long essay format.

Failure to take the final exam will result in 0 out of 40 marks. Students who miss the final exam due to illness will need to lodge an online disruption to studies application with supporting documentation in order to be considered for a supplementary final exam.


On successful completion you will be able to:
  • Differentiate between commercial and social marketing and apply marketing techniques and theories to develop creative solutions to social problems acknowledging the implications of managerial decisions on society.
  • Demonstrate awareness of social responsibility and become familiar with the range of issues where social marketing has an impact.
  • Appreciate the characteristics and needs of others in society and understand prospective challenges to social issues including environmental sustainability.
  • Critically analyse, discuss, and evaluate social marketing strategies and use secondary research skills to collect, collate and integrate examples with theory.
  • Demonstrate use of written and oral skills to integrate key social marketing theoretical concepts and to create a coherent and theoretically rigorous argument relating to sustainability concepts.

Delivery and Resources

Lectures and Tutorials:                   

  • This unit consists of 3 hours face-to-face teaching per week, one 2 hour lecture and one 1 hour tutorial

Required Reading: Textbook

  • Webster, C., Carter, L., D’Alessandro, S. and Gray, D. (2014) Social Marketing: Good Intentions. 1st Edition, TUP.

Required Reading: Journal Articles

  • Baca-Motes, K., Brown, A., Gneezy, A., Keenan, E.A. and Nelson, L. D. (2013) Commitment and Behavior Change: Evidence from the Field, Journal of Consumer Research, 39, 5, 1070-1084.
  • Burton, S., Hoek, J., Nesbit, P., & Khan, A. (2015). “Smoking is Bad, It's not Cool… yet I'm still Doing It”: Cues for Tobacco Consumption in a ‘Dark’ Market.Journal of Business Research, 68, 2067-2074.
  • Duhachek, A., Agrawal, N. and Han, D.  (2012). Guilt versus Shame: Coping, Fluency, and Framing in the Effectiveness of Responsible Drinking Messages, Journal of Marketing Research, 49, 928-941.
  • Rothschilds, M.L. (1999) Carrots, Sticks, and Promises: A Conceptual Framework for the Management of Public Health and Social Issue Behaviors,Journal of Marketing, 63, 24-37.
  • Sheth, J.N., Sethia, N.K. and Srinivas, S. (2011) Mindful Consumption: A Customer-Centric Approach to Sustainability, Journal of the Academy of Marketing Science, 39, 21-39.

Required Viewing:

 

Other Resources are available on the MKTG309 iLearn website

Technology Used and Required:

  • Students are required to use power point, word processing and ilearn.

Unit Webpage:

  • Course material is available on the learning management system (iLearn)
  • The web page for this unit can be found at:  http://ilearn.mq.edu.au
  • The timetable for this unit can be accessed from this portal: http://timetables.mq.edu.au

 

Unit Schedule

Refer to the unit iLearn website

Policies and Procedures

Macquarie University policies and procedures are accessible from Policy Central. Students should be aware of the following policies in particular with regard to Learning and Teaching:

Academic Honesty Policy http://mq.edu.au/policy/docs/academic_honesty/policy.html

New Assessment Policy in effect from Session 2 2016 http://mq.edu.au/policy/docs/assessment/policy_2016.html. For more information visit http://students.mq.edu.au/events/2016/07/19/new_assessment_policy_in_place_from_session_2/

Assessment Policy prior to Session 2 2016 http://mq.edu.au/policy/docs/assessment/policy.html

Grading Policy prior to Session 2 2016 http://mq.edu.au/policy/docs/grading/policy.html

Grade Appeal Policy http://mq.edu.au/policy/docs/gradeappeal/policy.html

Complaint Management Procedure for Students and Members of the Public http://www.mq.edu.au/policy/docs/complaint_management/procedure.html​

Disruption to Studies Policy http://www.mq.edu.au/policy/docs/disruption_studies/policy.html The Disruption to Studies Policy is effective from March 3 2014 and replaces the Special Consideration Policy.

In addition, a number of other policies can be found in the Learning and Teaching Category of Policy Central.

Student Code of Conduct

Macquarie University students have a responsibility to be familiar with the Student Code of Conduct: https://students.mq.edu.au/support/student_conduct/

Results

Results shown in iLearn, or released directly by your Unit Convenor, are not confirmed as they are subject to final approval by the University. Once approved, final results will be sent to your student email address and will be made available in eStudent. For more information visit ask.mq.edu.au.

Student Support

Macquarie University provides a range of support services for students. For details, visit http://students.mq.edu.au/support/

Learning Skills

Learning Skills (mq.edu.au/learningskills) provides academic writing resources and study strategies to improve your marks and take control of your study.

Student Services and Support

Students with a disability are encouraged to contact the Disability Service who can provide appropriate help with any issues that arise during their studies.

Student Enquiries

For all student enquiries, visit Student Connect at ask.mq.edu.au

IT Help

For help with University computer systems and technology, visit http://www.mq.edu.au/about_us/offices_and_units/information_technology/help/

When using the University's IT, you must adhere to the Acceptable Use of IT Resources Policy. The policy applies to all who connect to the MQ network including students.

Graduate Capabilities

Discipline Specific Knowledge and Skills

Our graduates will take with them the intellectual development, depth and breadth of knowledge, scholarly understanding, and specific subject content in their chosen fields to make them competent and confident in their subject or profession. They will be able to demonstrate, where relevant, professional technical competence and meet professional standards. They will be able to articulate the structure of knowledge of their discipline, be able to adapt discipline-specific knowledge to novel situations, and be able to contribute from their discipline to inter-disciplinary solutions to problems.

This graduate capability is supported by:

Learning outcomes

  • Differentiate between commercial and social marketing and apply marketing techniques and theories to develop creative solutions to social problems acknowledging the implications of managerial decisions on society.
  • Critically analyse, discuss, and evaluate social marketing strategies and use secondary research skills to collect, collate and integrate examples with theory.

Assessment tasks

  • Participation
  • Creative Production
  • Individual Assignment
  • Final Exam

Critical, Analytical and Integrative Thinking

We want our graduates to be capable of reasoning, questioning and analysing, and to integrate and synthesise learning and knowledge from a range of sources and environments; to be able to critique constraints, assumptions and limitations; to be able to think independently and systemically in relation to scholarly activity, in the workplace, and in the world. We want them to have a level of scientific and information technology literacy.

This graduate capability is supported by:

Learning outcomes

  • Critically analyse, discuss, and evaluate social marketing strategies and use secondary research skills to collect, collate and integrate examples with theory.
  • Demonstrate use of written and oral skills to integrate key social marketing theoretical concepts and to create a coherent and theoretically rigorous argument relating to sustainability concepts.

Assessment tasks

  • Participation
  • Creative Production
  • Individual Assignment
  • Final Exam

Problem Solving and Research Capability

Our graduates should be capable of researching; of analysing, and interpreting and assessing data and information in various forms; of drawing connections across fields of knowledge; and they should be able to relate their knowledge to complex situations at work or in the world, in order to diagnose and solve problems. We want them to have the confidence to take the initiative in doing so, within an awareness of their own limitations.

This graduate capability is supported by:

Learning outcomes

  • Appreciate the characteristics and needs of others in society and understand prospective challenges to social issues including environmental sustainability.
  • Critically analyse, discuss, and evaluate social marketing strategies and use secondary research skills to collect, collate and integrate examples with theory.
  • Demonstrate use of written and oral skills to integrate key social marketing theoretical concepts and to create a coherent and theoretically rigorous argument relating to sustainability concepts.

Assessment tasks

  • Creative Production
  • Individual Assignment
  • Final Exam

Socially and Environmentally Active and Responsible

We want our graduates to be aware of and have respect for self and others; to be able to work with others as a leader and a team player; to have a sense of connectedness with others and country; and to have a sense of mutual obligation. Our graduates should be informed and active participants in moving society towards sustainability.

This graduate capability is supported by:

Learning outcomes

  • Demonstrate awareness of social responsibility and become familiar with the range of issues where social marketing has an impact.
  • Appreciate the characteristics and needs of others in society and understand prospective challenges to social issues including environmental sustainability.

Assessment tasks

  • Creative Production
  • Individual Assignment
  • Final Exam

Changes from Previous Offering

Changes from Semester 3 2015:

  • Different topics for Creative Productions
  • Final Exam re-introduced

Research and Practice

 This unit uses research from internal & external sources:

Required Reading: Textbook

  • Webster, C., Carter, L., D’Alessandro, S. and Gray, D. (2014) Social Marketing: Good Intentions. 1st Edition, TUP.

Required Reading: Journal Articles

  • Baca-Motes, K., Brown, A., Gneezy, A., Keenan, E.A. And Nelson, L. D. (2013) Commitment and Behavior Change: Evidence from the Field, Journal of Consumer Research, 39, 5, 1070-1084.
  • Duhachek, A., Agrawal, N. and Han, D.  (2012). Guilt versus Shame: Coping, Fluency, and Framing in the Effectiveness of Responsible Drinking Messages, Journal of Marketing Research, 49, 928-941.
  • Pechmann, C., Zhao, G., Goldberg, M.E. and Reibling, E. T. (2003) What to Convey in Antismoking Advertisements for Adolescents: The Use of Protection Motivation Theory to Identify Effective Message Themes, Journal of Marketing, 67 (April), 1-18.
  • Rothschilds, M.L. (1999) Carrots, Sticks, and Promises: A Conceptual Framework for the Management of Public Health and Social Issue Behaviors,Journal of Marketing, 63, 24-37.
  • Sheth, J.N., Sethia, N.K. and Srinivas, S. (2011) Mindful Consumption: A Customer-Centric Approach to Sustainability, Journal of the Academy of Marketing Science, 39, 21-39.

Required Viewing:

 

This unit gives you practice in applying research findings in your assignments

This unit gives you opportunities to conduct your own secondary research