Unit convenor and teaching staff |
Unit convenor and teaching staff
Unit Convenor, Lecturer and Tutor
Suzanne Fawcus
Contact via suzanne.fawcus@mq.edu.au
Building E4A
4-6pm, Wednesdays or by Appointment
Yang Yang
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Credit points |
Credit points
3
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Prerequisites |
Prerequisites
Admission to BBusLeadCom and ((42cp at 100 level or above) including MGMT202)
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Corequisites |
Corequisites
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Co-badged status |
Co-badged status
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Unit description |
Unit description
In this unit, students examine effective business communication at the individual, group and organisational level. The unit facilitates the understanding of communication processes using business 'best practice'. Initially, students will examine the basic requirements, tools and techniques for providing effective feedback and coaching. Students will then learn skills needed for persuasive public presentations for both impromptu and prepared speeches. Conflict management will be examined and students will have the opportunity to develop new skills.
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Information about important academic dates including deadlines for withdrawing from units are available at https://www.mq.edu.au/study/calendar-of-dates
On successful completion of this unit, you will be able to:
Task |
Weight |
Due date |
Linked learning outcomes |
Linked graduate capabilities |
Brief description |
Individual essay |
30% |
Wednesday 5th April 2017 at 6pm (Week 6) |
1, 2 |
1, 5, 8 |
1,500 word essay excluding bibliography |
Presentation & Communication Activity |
40% |
Weeks 8-12 |
2, 3 |
5, 8 |
10 minute team presentation followed by 30 minute communication activity |
Reflective paper |
30% |
9th June 2017, 4pm (Week 13) |
1, 2 |
1, 5, 8 |
2,000 word reflective paper excluding bibliography |
Name | Weighting | Hurdle | Due |
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Individual Essay | 30% | No | Wednesday 5 April 2017 |
Presentation & Comms Activity | 40% | No | Week 8 - Week 12 |
Individual Reflective paper | 30% | No | 9 June 2017, 4pm |
Due: Wednesday 5 April 2017
Weighting: 30%
An essay requires the systematic investigation of a topic and the development of a written argument. Essays assess cognitive and research skills. Essays are expected to develop coherent arguments, be founded on thorough research, and provide insight into the topic area.
Students are required to submit a 1,500 word essay excluding bibliography. Marking criteria and a rubric will be made available on iLearn and questions on this assessment will be answered in the lecture.
Submission Details:
The essay is to be submitted through Turnitin on iLearn on Wednesday 5 April 2017, 6pm (Week 6).
Late Submission:
No extensions will be granted. There will be a deduction of 10% of the total available marks made from the total awarded mark for each 24 hour period or part thereof that the submission is late (for example, 25 hours late in submission - 20% penalty). This penalty does not apply for cases in which an application for Disruption of Studies is made and approved. No submission will be accepted after grades have been posted.
Due: Week 8 - Week 12
Weighting: 40%
From week 8 onwards students in teams will conduct 10 minute presentations followed by 30 minute communication activities. Team sizes will vary from 3-5 depending on student numbers. Students will be allocated to their teams in Week 3. The presentation topics will also be provided in Week 3. Peer assessment will be applied in this task.
Presentation time: 10 minutes
Students are expected to use PowerPoint or Prezi for their presentation, but are expected to present WITHOUT notes. Students are expected to provide a hard copy of their presentation slides to the lecturer at the beginning of the class in addition to one double sided A4 paper summarising the most important points. Please ensure that quotes, authors and statistics are cited appropriately.
Each team member MUST present to the class as part of the 10 minute presentation on the topic that has been assigned.
Communication Activity time: 30 minutes (including class instruction and/or demonstration)
Students will be asked to conduct an activity that involves the whole class and demonstrates the value of effective communication, coaching and/or conflict management.
Marking criteria and a rubric will be available on ilearn and questions on this assessment will be answered in the lecture.
Late Submission
No extensions will be granted. Students who are not present for their team's presentation will be awarded a mark of 0 for the task, except for cases in which an application for disruption of studies is made and approved.
Due: 9 June 2017, 4pm
Weighting: 30%
Students are required to submit a 2,000 word reflective paper excluding bibliography. This is an individual assignment that seeks to consolidate student learning by asking students to write a reflection of their learning experiences of the course. The assignment asks students to reflect and critically discuss three key topics, of their choice, that they found to be interesting during this course.
Further information, resources and guidance to assist students approach this assignment will be provided during the semester.
Submission:
The paper is to be submitted through Turnitin on iLearn AND in hard copy in BESS. A Turnitin originality report and assessment marking sheet will be attached to each report upon submission.
Late Submission:
No extensions will be granted. There will be a deduction of 10% of the total available marks made from the total awarded mark for each 24 hour period or part thereof that the submission is late (for example, 25 hours late in submission - 20% penalty). This penalty does not apply for cases in which an application for Disruption of Studies is made and approved. No submission will be accepted after grades have been posted.
Required and Recommended Texts and/or Materials
Prescribed Text
There is NO prescribed text for this unit, but various readings and other materials will be made available via the library e-Reserve section.
Recommended Readings:
Summers, J & Smith, B (2014) Communication Skills Handbook. 4th Ed John Wiley & sons.Qld.
Eunson, B (2016) C21: Communication in the 21st Century. 4th Ed John Wiley & sons. Qld.
Watson, G & Reissner, S (eds) (2015) Developing Skills for Business Leadership.2nd Ed. CIPD England
De Janasz, S; Crossman, J; Campbell, N & Power, M. (2014) Interpersonal; Skills in Organisations. 2nd Ed McGraw-Hill Education. Australia
Lencioni, P (2004) Death by Meeting: A Leadership Fable Jossey- Bass New York
Note:
It is imperative that students keep abreast of current developments both in Australia and abroad via the public and popular media in respect to leadership. At the beginning of each lecture, students will be asked to participate in a discussion of the preceding week’s newsworthy items.
Students are required to have access to a personal computer and familiarise themselves with iLearn (https://ilearn.mq.edu.au/login/MQ/). iLearn will be used to post lecture slides, assessment details, student grades and as a means of communication between staff members and students. If you have difficulties logging on to iLearn, please contact the university's technical support staff. Do not contact the lecturer as she is not be able to help you with technical queries.
Students are expected to check their university email account and contact the teaching staff through it. Gmail, hotmail and other personal email accounts are often blocked through the university's spam filter; communicating through those risks that your query will not be answered.
Unit Web Page
The web page for this unit can be found at: iLearn http://learn.mq.edu.au
UNIT SCHEDULE:
As a guide:
Lectures – The role of lectures is to build on the relevant core readings to set out main ideas, theories and conceptual frameworks. Lectures are assumed to last 2 hours.
Tutorials – The tutorials provide an interactive environment to allow the development of knowledge and practice of skills through exercises and scenarios. Tutorials are assumed to last 1 hour.
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Macquarie University policies and procedures are accessible from Policy Central. Students should be aware of the following policies in particular with regard to Learning and Teaching:
Academic Honesty Policy http://mq.edu.au/policy/docs/academic_honesty/policy.html
Assessment Policy http://mq.edu.au/policy/docs/assessment/policy_2016.html
Grade Appeal Policy http://mq.edu.au/policy/docs/gradeappeal/policy.html
Complaint Management Procedure for Students and Members of the Public http://www.mq.edu.au/policy/docs/complaint_management/procedure.html
Disruption to Studies Policy (in effect until Dec 4th, 2017): http://www.mq.edu.au/policy/docs/disruption_studies/policy.html
Special Consideration Policy (in effect from Dec 4th, 2017): https://staff.mq.edu.au/work/strategy-planning-and-governance/university-policies-and-procedures/policies/special-consideration
In addition, a number of other policies can be found in the Learning and Teaching Category of Policy Central.
Macquarie University students have a responsibility to be familiar with the Student Code of Conduct: https://students.mq.edu.au/support/student_conduct/
Results shown in iLearn, or released directly by your Unit Convenor, are not confirmed as they are subject to final approval by the University. Once approved, final results will be sent to your student email address and will be made available in eStudent. For more information visit ask.mq.edu.au.
Macquarie University provides a range of support services for students. For details, visit http://students.mq.edu.au/support/
Learning Skills (mq.edu.au/learningskills) provides academic writing resources and study strategies to improve your marks and take control of your study.
Students with a disability are encouraged to contact the Disability Service who can provide appropriate help with any issues that arise during their studies.
For all student enquiries, visit Student Connect at ask.mq.edu.au
For help with University computer systems and technology, visit http://www.mq.edu.au/about_us/offices_and_units/information_technology/help/.
When using the University's IT, you must adhere to the Acceptable Use of IT Resources Policy. The policy applies to all who connect to the MQ network including students.
We want our graduates to have emotional intelligence and sound interpersonal skills and to demonstrate discernment and common sense in their professional and personal judgement. They will exercise initiative as needed. They will be capable of risk assessment, and be able to handle ambiguity and complexity, enabling them to be adaptable in diverse and changing environments.
This graduate capability is supported by:
Our graduates will take with them the intellectual development, depth and breadth of knowledge, scholarly understanding, and specific subject content in their chosen fields to make them competent and confident in their subject or profession. They will be able to demonstrate, where relevant, professional technical competence and meet professional standards. They will be able to articulate the structure of knowledge of their discipline, be able to adapt discipline-specific knowledge to novel situations, and be able to contribute from their discipline to inter-disciplinary solutions to problems.
This graduate capability is supported by:
We want to develop in our students the ability to communicate and convey their views in forms effective with different audiences. We want our graduates to take with them the capability to read, listen, question, gather and evaluate information resources in a variety of formats, assess, write clearly, speak effectively, and to use visual communication and communication technologies as appropriate.
This graduate capability is supported by: