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MKTG309 – Social Marketing and Sustainability

2018 – S1 Day

General Information

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Unit convenor and teaching staff Unit convenor and teaching staff Unit Coordinator / Lecturer
Cynthia Webster
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4ER 640
by appointment
Tutor
Lauren Gellatly
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4ER 223
TBA
Tutor
Jennifer Hsieh
Contact via email
4ER 223
TBA
Tutor
Chedia Dhaoui
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4ER 223
TBA
Tutor
Helen Siuki
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4ER 223
TBA
Tutor
Pardis Mohajerani
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4ER 223
TBA
Tutor
Kristine Robida
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4ER 223
TBA
Credit points Credit points
3
Prerequisites Prerequisites
39cp at 100 level or above
Corequisites Corequisites
Co-badged status Co-badged status
Unit description Unit description
Social Marketing seeks to develop and integrate marketing concepts with other approaches to influence behaviours that benefit individuals and communities for the greater social good. Social Marketing practice is guided by ethical principles. It seeks to integrate research, best practice, theory, audience and partnership insight, to inform the delivery of competition sensitive and segmented social change programmes that are effective, efficient, equitable and sustainable. (iSMA, 2013). Examples of social marketing include campaigns to prevent or reduce alcohol consumption, tackle obesity, smoking, drug abuse, sustainability, domestic violence and unsafe driving. This unit examines the key principles of social marketing, and explores how to design a marketing strategy that can support social change efforts. The unit uses a case study approach drawing on current and historic Australian and international campaigns.

Important Academic Dates

Information about important academic dates including deadlines for withdrawing from units are available at https://www.mq.edu.au/study/calendar-of-dates

Learning Outcomes

On successful completion of this unit, you will be able to:

  • Differentiate between commercial and social marketing and outline the scope of social marketing, seeking out new ideas and opportunities.
  • Demonstrate awareness of social responsibility and become familiar with the range of issues where social marketing has an impact.
  • Appreciate the characteristics and needs of others in society and understand prospective challenges to social issues including environmental sustainability.
  • Critically analyze, discuss, and evaluate social marketing strategies and use secondary research skills to collect, collate and integrate examples with theory.
  • Demonstrate use of written and oral skills to integrate key social marketing theoretical concepts and to create a coherent and theoretically rigorous argument relating to sustainability concepts.

General Assessment Information

Unit description. Unlike commercial marketing which seeks to simplify changes in purchasing patterns, social marketing seeks to change strongly ingrained behaviours or firmly held beliefs in a manner that benefits individuals and society at large. Examples of social marketing include: campaigns to prevent or reduce alcohol consumption, smoking, drug abuse, domestic violence and unsafe driving. This unit examines how to design a marketing strategy that will move the target audience from indifference to action and ultimately maintenance. The unit uses a case study approach drawing on current and historic Australian and international campaigns.

Student Workload and Performance Level. Students are expected to complete all assessment tasks for this subject. Failure to complete all assessment tasks will normally result in failure of the entire subject, other marks notwithstanding. Students should note that each credit point normally requires about 2 hours of study per week. Thus, MKTG309 Social Marketing  which is a 3 credit point unit requires that students commit about 6 hours study a week, including attendance at lectures and tutorials. Plagiarism. Students must not engage in plagiarism in the process of doing assessments tasks for this unit, or any unit whilst at University. Please read the University policy on academic honesty - details can be found in the 'Policies and Procedures' section of this Unit Guide.

Plagiarism: Using the work or ideas of another person, whether intentionally or not, and presenting this as your own without clear acknowledgement of the source of the work or ideas. This includes, but is not limited to, any of the following acts: • copying out part(s) of any document or audio-visual material or computer code or website content without indicating their origins • using or extracting another person's concepts, experimental results, or conclusions • summarising another person's work • submitting substantially the same final version of any material as another student in an assignment where there was collaborative preparatory work • use of others (paid or otherwise) to conceive, research or write material submitted for assessment (e.g. ghost writing) • submitting the same or substantially the same piece of work for two different tasks (self plagiarism).

Assessment Tasks

Name Weighting Hurdle Due
Creative Production 60% No From tutorial 3
Final Exam 40% No Exam period

Creative Production

Due: From tutorial 3
Weighting: 60%

This Creative Production assessment is a group project in which students will work in a group (30%), and also individually (30%) to create a social marketing campaign. In your first tutorial, form into groups of 4-6 students. Your tutor will then allocate your group a topic that your group will work on for the remainder of the semester.

As a group students conduct background research on the topic, identify appropriate target segmentation, explain their segmentation approach, guiding theory, campaign purpose, focusobjectives and goals, positioning and use of the marketing mix for a social marketing campaign to address their assigned topic. Groups are encouraged to use the ideas that each student has developed for their individual work on developing a social marketing campaign. This group work is to be presented in two parts as 'Creative Production group presentations' in tutorials. Part 1 covers background research; purpose and focus of the campaign; target audience selection; guiding theory; behaviour, knowledge and belief objectives; and SMART goals. Part 1 presentations are in tutorial 6 & tutorial 7 (worth 15/30 marks). Part 2 covers positioning statement; product design; pricing strategy; place strategy; and promotion strategy.  Part 2 group presentations are in tutorial 11 & tutorial 12 (worth 15/30 marks). 

All group members MUST attend ALL the tutorials in which their group presents. Absence would mean 0 marks for that presentation unless approved Special Consideration is submitted. All creative production materials (e.g. ppt slides) must be uploaded to iLearn prior to the tutorials in which their group presents.

Individually each student is required to write two proposals setting out their own recommendations for each part of the Creative Production group presentations.  Part 1 is a 1,000 word maximum proposal and should include: background research; purpose and focus of the campaign; target audience selection; guiding theory; behaviour, knowledge and belief objectives; and SMART goals. The part 1 proposal should provide a rationale analysis and justification for suggested target audience, objectives and goals (worth 15/30 marks). Students submit their Part 1 proposal to Turnitin on iLearn by 9:00am, Monday 19 March 2018. Bring a hard copy of your proposal to tutorial to discuss with your group members as your group work on strategies for Creative Production group presentations part 1. Part 2 is a 1,000 word maximum proposal and should include positioning of the social marketing campaign and the recommended marketing mix (4Ps). The part 2 proposal should provide a rationale analysis and justification for the positioning and each of the 4Ps (worth 15/30 marks). Students submit their Part 2 proposal to Turnitin on iLearn by 9:00am, Monday 7 May 2018. Bring a hard copy of your proposal to tutorial to discuss with your group members as your group work on strategies for Creative Production group presentations part 2. 

For both individual proposals part 1 and part 2 there will be a deduction of 10% of the total available marks made from the total awarded mark for each 24 hour period or part thereof that the submission is late (for example, 25 hours late in submission - 20% penalty). This penalty does not apply for cases in which an application for Special Consideration is made and approved.

Refer to detailed Assessment Guideline posted on iLearn.


On successful completion you will be able to:
  • Differentiate between commercial and social marketing and outline the scope of social marketing, seeking out new ideas and opportunities.
  • Appreciate the characteristics and needs of others in society and understand prospective challenges to social issues including environmental sustainability.
  • Critically analyze, discuss, and evaluate social marketing strategies and use secondary research skills to collect, collate and integrate examples with theory.
  • Demonstrate use of written and oral skills to integrate key social marketing theoretical concepts and to create a coherent and theoretically rigorous argument relating to sustainability concepts.

Final Exam

Due: Exam period
Weighting: 40%

The duration of the exam is 3 hour plus 10 minutes held during the university’s exam period. The final exam is comprehensive covering all materials in lecture, tutorials, textbook, required videos and readings. Failure to take the final exam will result in 0 out of 40 marks. Students who miss the final exam due to illness will need to lodge an online Special Consideration application with supporting documentation in order to be considered for a supplementary final exam.


On successful completion you will be able to:
  • Differentiate between commercial and social marketing and outline the scope of social marketing, seeking out new ideas and opportunities.
  • Demonstrate awareness of social responsibility and become familiar with the range of issues where social marketing has an impact.
  • Appreciate the characteristics and needs of others in society and understand prospective challenges to social issues including environmental sustainability.
  • Critically analyze, discuss, and evaluate social marketing strategies and use secondary research skills to collect, collate and integrate examples with theory.
  • Demonstrate use of written and oral skills to integrate key social marketing theoretical concepts and to create a coherent and theoretically rigorous argument relating to sustainability concepts.

Delivery and Resources

Lectures and Tutorials: • This unit consists of 3 hours face-to-face teaching per session, one 2 hour lecture and one 1 hour tutorial. 

Required Reading: Textbook (an electronic pdf version will be made available free of charge on the unit's iLearn website)

Webster, C., Carter, L., D’Alessandro, S. and Gray, D. (2014) Social Marketing: Good Intentions. 1st Edition, TUP.  

Required Reading: Journal Articles (students are required to source pdf versions of the following articles from the Macquarie University library)

• Baca-Motes, K., Brown, A., Gneezy, A., Keenan, E.A. And Nelson, L. D. (2013). Commitment and Behavior Change: Evidence from the Field. Journal of Consumer Research, 39, 5, 1070-1084.

• Duhachek, A., Agrawal, N. and Han, D. (2012). Guilt versus Shame: Coping, Fluency, and Framing in the Effectiveness of Responsible Drinking Messages. Journal of Marketing Research, 49, 928-941.

• Lim, W.M. (2017). Inside the Sustainable Consumption Theoretical Toolbox: Critical Concepts for Sustainability, Consumption, and Marketing. Journal of Business Research, 78, 69-80.

• Pechmann, C., Delucchi, K., Lakon, C.M. and Prochaska, J.J. (2016). Randomised Controlled Trial Evaluation of Tweet2Quit: A Social Network Quit-Smoking Intervention. Tobacco Control, pp.tobaccocontrol-2015.

• Rothschilds, M.L. (1999). Carrots, Sticks, and Promises: A Conceptual Framework for the Management of Public Health and Social Issue Behaviors. Journal of Marketing, 63, 24-37.

• Van Cappellen, P., Rice, E.L., Catalino, L.I. and Fredrickson, B.L. (2018). Positive Affective Processes Underlie Positive Health Behaviour Change.Psychology & Health, 33, 1, 77-97.

Required Viewing: (links to these videos will be made available on the unit's iLearn website)

• The Story of Stuff with Annie Leonard (http://www.storyofstuff.org/movies-all/story-of-stuff/)

• Drive: The Surprising Truth about What Motivates Us by Dan Pink (http://www.youtube.com/watch?v=u6XAPnuFjJc)

Useful supplementary text on social marketing:  (available on loan from MQ library):

French, J & Gordon, R. (2015). Strategic Social Marketing, Sage: London

Lee, N.R. and Kotler, P. (2011). Social Marketing: Influencing Behaviors for Good, 4th edition, Sage, Thousand Oaks, California.

 

The timetable for classes can be found on the University web site at: (http://www.timetables.mq.edu.au/)

Other Resources are available on the MKTG309 iLearn website

Technology Used and Required: Students are required to have access to a personal computer, use power point, word processing and ilearn.

Unit Webpage: Course material is available on the learning management system (iLearn): http://ilearn.mq.edu.au

Unit Schedule

 

MKTG309  S1 2018  Social Marketing & Sustainability Weekly Guide

Week

Topics and tasks

1

TOPIC: SETTING THE SCENE                                                  

Social Marketing and Sustainability – Good Reasons for Behaviour Change  & Unit Overview

 

Lecture:

Friday 2 March

Readings: 

Ch 1

- Rothschild (1999)

Tutorial Activity:

  •  No tutorials

2

 

TOPIC: SETTING THE SCENE                                                    

Social Marketing and Sustainability – The Basic Toolkit (HIV/AIDS & stigmatisation)

 

Lecture:

Friday 9 March

Reading:

 - Lim (2017)

Video:

 - Story of Stuff

Tutorial Activity:

  • Briefing on assessment requirements
  • Group formation & allocation of Creative Production topics
  • Questions / Discussion Rothschild (1999)

 

3

TOPIC: SETTING THE SCENE                                                         

Social Marketing and Sustainability – The Basic Toolkit (road safety)

 

Lecture:

Friday 16 March

Reading: 

 - Ch 2

Video:

 - Drive

Tutorial Activity:

  • Questions / Discussion Lim (2017)
  • Group work on Creative Production Part 1: Background, Purpose, Focus, Target Audience, Goals & Objectives

 

4

TOPIC: : LIVE LONG AND PROSPER         Individual CP Part 1: DUE  9am Monday 19 March

Health and Well-being – Battle of the Bulge (healthy eating & exercise)

 

Lecture:

Friday 23 March

Reading: 

 - Ch 3

Tutorial Activity:

  • Questions / Discussion Story of Stuff / Drive videos
  • Final in-class work and preparation for Creative Production Part 1

5

PUBLIC HOLIDAY   -    Online Lecture   &    Online Tutorials Only

 

Lecture:

Friday 30 March

 

Tutorial Activity:

  • iLearn advice & feedback for Group Creative Production Part 1

6

TOPIC: LIFE IN THE FAST LANE         Group CP Part 1a:  Presentations in Tutorials

Addictions and Risky Behaviour Up in Smoke (cigarettes & tobacco)

 

Lecture:

Friday 6 April

Reading:

 - Pechmann et al. (2016)

Tutorial Activity:

  • Group Presentations Creative Production Part 1a: Background, Purpose, Focus, Target Audience, Goals & Objectives

7

TOPIC: BACK TO BASICS           Group CP Part 1b:  Presentations in Tutorials

Environment and Sustainable Living – Essentials of Life (water & habitat conservation)

 

Lecture:

Friday 13 April

Reading:

 - Baca-Motes et al. (2013)

Tutorial Activity:

  • Group Presentations Creative Production Part 1b: Background, Purpose, Focus, Target Audience, Goals & Objectives

                                                              Mid-Semester Break:  16 April to 27 April 2016

MKTG309  S1  2018 Social Marketing & Sustainability Weekly Guide

8

TOPIC: LIFE IN THE FAST LANE                                               

Addictions and Risky Behaviour Skál! 乾杯!  Bula!  Cheers! (alcohol & drugs)

 

Lecture:

Friday 4 May

Readings:

 - Ch 4

 - Duhachek et al. (2012)

Tutorial Activity:

  • Questions / Discussion Pechmann et al. (2016) and Baca-Motes et al. (2013)
  • Group work on Creative Production Part 2: Positioning & 4Ps

9

Topic: LIVE LONG AND PROSPER          Individual CP Part 2:  DUE  9am Monday 7 May                      

Health and Well-beingPrevention & Early Detection (cancer &immunization)

 

Lecture:

Friday 11 May

Reading:

 - Van Cappellen et al. (2018)

Tutorial Activity:

  • Questions / Discussion Duhachek et al. (2012)
  • Group work on Creative Production Part 2: Positioning & 4Ps

10

TOPIC: BEAUTY IS IN THE EYE OF THE BEHOLDER                         

Power and Perception – Out of Darkness (violence, bullying, eating disorders, depression & mental illness)

 

Lecture:

Friday 18 May

Reading:

 - Ch 5

Tutorial Activity:

  • Questions / Discussion Van Cappellen et al. (2018)
  • Final work and preparation on Creative Production Part 2: Positioning & 4Ps

11

TOPIC: BACK TO BASICS             Group CP Part 2a:  Presentations in Tutorials

Environment and Sustainable Living – What a Waste (litter & recycling)

 

Lecture:

Friday 25 May

Reading:  

 - Ch 6

Tutorial Activity:

  •  Group Presentations Creative Production Part 2a: Positioning & 4Ps

12

TOPIC: BACK TO BASICS               Group CP Part 2b:  Presentations in Tutorials

Environment and Sustainable Living – Climate Change                                                                                                

 

Lecture:

Friday 1 June

Reading:  

 - Ch 7

Tutorial Activity:

  • Group Presentations Creative Production Part 2b: Positioning & 4Ps

13

Topic: REVISION                                                                                                                                                                             

 

Lecture:

Friday 8 June

 

Tutorial Activity:

  • Revision

 

Policies and Procedures

Macquarie University policies and procedures are accessible from Policy Central (https://staff.mq.edu.au/work/strategy-planning-and-governance/university-policies-and-procedures/policy-central). Students should be aware of the following policies in particular with regard to Learning and Teaching:

Undergraduate students seeking more policy resources can visit the Student Policy Gateway (https://students.mq.edu.au/support/study/student-policy-gateway). It is your one-stop-shop for the key policies you need to know about throughout your undergraduate student journey.

If you would like to see all the policies relevant to Learning and Teaching visit Policy Central (https://staff.mq.edu.au/work/strategy-planning-and-governance/university-policies-and-procedures/policy-central).

Student Code of Conduct

Macquarie University students have a responsibility to be familiar with the Student Code of Conduct: https://students.mq.edu.au/study/getting-started/student-conduct​

Results

Results shown in iLearn, or released directly by your Unit Convenor, are not confirmed as they are subject to final approval by the University. Once approved, final results will be sent to your student email address and will be made available in eStudent. For more information visit ask.mq.edu.au.

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Macquarie University provides a range of support services for students. For details, visit http://students.mq.edu.au/support/

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Learning Skills (mq.edu.au/learningskills) provides academic writing resources and study strategies to improve your marks and take control of your study.

Student Services and Support

Students with a disability are encouraged to contact the Disability Service who can provide appropriate help with any issues that arise during their studies.

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For all student enquiries, visit Student Connect at ask.mq.edu.au

IT Help

For help with University computer systems and technology, visit http://www.mq.edu.au/about_us/offices_and_units/information_technology/help/

When using the University's IT, you must adhere to the Acceptable Use of IT Resources Policy. The policy applies to all who connect to the MQ network including students.

Graduate Capabilities

Discipline Specific Knowledge and Skills

Our graduates will take with them the intellectual development, depth and breadth of knowledge, scholarly understanding, and specific subject content in their chosen fields to make them competent and confident in their subject or profession. They will be able to demonstrate, where relevant, professional technical competence and meet professional standards. They will be able to articulate the structure of knowledge of their discipline, be able to adapt discipline-specific knowledge to novel situations, and be able to contribute from their discipline to inter-disciplinary solutions to problems.

This graduate capability is supported by:

Learning outcomes

  • Differentiate between commercial and social marketing and outline the scope of social marketing, seeking out new ideas and opportunities.
  • Demonstrate awareness of social responsibility and become familiar with the range of issues where social marketing has an impact.
  • Critically analyze, discuss, and evaluate social marketing strategies and use secondary research skills to collect, collate and integrate examples with theory.
  • Demonstrate use of written and oral skills to integrate key social marketing theoretical concepts and to create a coherent and theoretically rigorous argument relating to sustainability concepts.

Assessment tasks

  • Creative Production
  • Final Exam

Critical, Analytical and Integrative Thinking

We want our graduates to be capable of reasoning, questioning and analysing, and to integrate and synthesise learning and knowledge from a range of sources and environments; to be able to critique constraints, assumptions and limitations; to be able to think independently and systemically in relation to scholarly activity, in the workplace, and in the world. We want them to have a level of scientific and information technology literacy.

This graduate capability is supported by:

Learning outcomes

  • Differentiate between commercial and social marketing and outline the scope of social marketing, seeking out new ideas and opportunities.
  • Appreciate the characteristics and needs of others in society and understand prospective challenges to social issues including environmental sustainability.
  • Critically analyze, discuss, and evaluate social marketing strategies and use secondary research skills to collect, collate and integrate examples with theory.
  • Demonstrate use of written and oral skills to integrate key social marketing theoretical concepts and to create a coherent and theoretically rigorous argument relating to sustainability concepts.

Assessment tasks

  • Creative Production
  • Final Exam

Problem Solving and Research Capability

Our graduates should be capable of researching; of analysing, and interpreting and assessing data and information in various forms; of drawing connections across fields of knowledge; and they should be able to relate their knowledge to complex situations at work or in the world, in order to diagnose and solve problems. We want them to have the confidence to take the initiative in doing so, within an awareness of their own limitations.

This graduate capability is supported by:

Learning outcomes

  • Appreciate the characteristics and needs of others in society and understand prospective challenges to social issues including environmental sustainability.
  • Critically analyze, discuss, and evaluate social marketing strategies and use secondary research skills to collect, collate and integrate examples with theory.
  • Demonstrate use of written and oral skills to integrate key social marketing theoretical concepts and to create a coherent and theoretically rigorous argument relating to sustainability concepts.

Assessment tasks

  • Creative Production
  • Final Exam

Socially and Environmentally Active and Responsible

We want our graduates to be aware of and have respect for self and others; to be able to work with others as a leader and a team player; to have a sense of connectedness with others and country; and to have a sense of mutual obligation. Our graduates should be informed and active participants in moving society towards sustainability.

This graduate capability is supported by:

Learning outcomes

  • Differentiate between commercial and social marketing and outline the scope of social marketing, seeking out new ideas and opportunities.
  • Demonstrate awareness of social responsibility and become familiar with the range of issues where social marketing has an impact.
  • Appreciate the characteristics and needs of others in society and understand prospective challenges to social issues including environmental sustainability.

Assessment tasks

  • Creative Production
  • Final Exam

Changes from Previous Offering

Dropped Individual Case Study (30%) assessment item and increased Group Creative Production weighted from 30% to 60%..

Updated required reading list.

Deleted:

  • Burton, S., Hoek, J., Nesbit, P., & Khan, A. (2015). “Smoking is Bad, It's not Cool… yet I'm still Doing It”: Cues for Tobacco Consumption in a ‘Dark’ Market.Journal of Business Research, 68, 2067-2074.
  • Pechmann, C., Zhao, G., Goldberg, M.E. and Reibling, E. T. (2003) What to Convey in Antismoking Advertisements for Adolescents: The Use of Protection Motivation Theory to IdentifyEffective Message Themes, Journal of Marketing, 67 (April), 1-18.
  • Sheth, J.N., Sethia, N.K. and Srinivas, S. (2011). Mindful Consumption: A Customer-Centric Approach to Sustainability. Journal of the Academy of Marketing Science, 39, 1, 21-39.

 

Added:

  • Lim, W.M. (2017). Inside the Sustainable Consumption Theoretical Toolbox: Critical Concepts for Sustainability, Consumption, and Marketing. Journal of Business Research, 78, 69-80.

  • Pechmann, C., Delucchi, K., Lakon, C.M. and Prochaska, J.J. (2016). Randomised Controlled Trial Evaluation of Tweet2Quit: A Social Network Quit-Smoking Intervention. Tobacco Control, pp.tobaccocontrol-2015.

  • Van Cappellen, P., Rice, E.L., Catalino, L.I. and Fredrickson, B.L. (2018). Positive Affective Processes Underlie Positive Health Behaviour Change.Psychology & Health, 33, 1, 77-97.

Email Ettiquette: About consultation with your tutors and/or unit coordinator/lecturer

Email Etiquette: Consultation with your subject coordinator and/or teachers via email

You must use your formal Macquarie University student email when communicating with teaching staff.  Teaching staff will not respond to messages sent from a personal email account.

Your teachers receive a very large number emails each day. Before sending an email to teaching staff please - you must check whether the answer to your enquiry is already contained within the unit guide or the iLearn site for the unit. The vast majority of emails from students to teaching staff relate to information that has already been provided. If you send an email of this type you will not receive a reply. Therefore, you must please carefully read the unit guide and iLearn site before sending a query by email.

In order to enable teaching staff to respond to your emails appropriately and in a timely fashion, students are asked to observe basic requirements of professional communication: Consider what the communication is about

• Is your question addressed elsewhere (e.g. in the unit guide or on the unit iLearn site)? • Is it something that is better discussed in person or by telephone? This may be the case if your query requires a lengthy response or a dialogue in order to address. If so, see consultation times above and/or schedule an appointment or see your tutor/lecturer in class.

• Are you addressing your request to the most appropriate person - please note that teaching staff do not deal with IT or student administration issues?

Specific email title/ header to enable easy identification of subject related/ student emails

• Identify the unit code of the subject you are enquiring about (as your teacher may be involved in more than one subject) in the email header. Add a brief, specific header after the unit code where appropriate

Professional courtesy

• Address your teacher appropriately by name (and formal title if you do not yet know them).

• Use full words (avoid 'text-speak' abbreviations), correct grammar and correct spelling.

• Be respectful and courteous.

• Academics will normally respond within 1-3 days. If the matter is urgent, you may wish to telephone the Teaching Staff whose contact details are given in this subject outline or contacting the Department.

• Please ensure that you include your full name, and identify your seminar or tutorial group in your email so that your teachers know who they are communicating with and can follow-up personally where appropriate.

Research and Practice

• This unit uses research by Macquarie University researchers

• This unit uses research from external sources (see journal article reading list)

• This unit gives you practice in applying research findings in your assignments

• This unit gives you opportunities to conduct your own research

Changes since First Published

Date Description
27/02/2018 updated tutor list, fixed formatting of unit schedule