Students

MKTG309 – Social Marketing and Sustainability

2018 – S3 Day

General Information

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Unit convenor and teaching staff Unit convenor and teaching staff Unit Coordinator / Lecturer
Dr Helen Siuki
Contact via email
4ER 640
Tuesday 1-2pm
Tutor
Lauren Gellatly
Contact via email
4ER 223
TBA
Tutor
Chedia Dhaoui
Contact via email
4ER 223
TBA
Credit points Credit points
3
Prerequisites Prerequisites
39cp at 100 level or above
Corequisites Corequisites
Co-badged status Co-badged status
Unit description Unit description
Social Marketing seeks to develop and integrate marketing concepts with other approaches to influence behaviours that benefit individuals and communities for the greater social good. Social Marketing practice is guided by ethical principles. It seeks to integrate research, best practice, theory, audience and partnership insight, to inform the delivery of competition sensitive and segmented social change programmes that are effective, efficient, equitable and sustainable. (iSMA, 2013). Examples of social marketing include campaigns to prevent or reduce alcohol consumption, tackle obesity, smoking, drug abuse, sustainability, domestic violence and unsafe driving. This unit examines the key principles of social marketing, and explores how to design a marketing strategy that can support social change efforts. The unit uses a case study approach drawing on current and historic Australian and international campaigns.

Important Academic Dates

Information about important academic dates including deadlines for withdrawing from units are available at https://www.mq.edu.au/study/calendar-of-dates

Learning Outcomes

On successful completion of this unit, you will be able to:

  • Differentiate between commercial and social marketing and outline the scope of social marketing, seeking out new ideas and opportunities.
  • Demonstrate awareness of social responsibility and become familiar with the range of issues where social marketing has an impact.
  • Appreciate the characteristics and needs of others in society and understand prospective challenges to social issues including environmental sustainability.
  • Critically analyze, discuss, and evaluate social marketing strategies and use secondary research skills to collect, collate and integrate examples with theory.
  • Demonstrate use of written and oral skills to integrate key social marketing theoretical concepts and to create a coherent and theoretically rigorous argument relating to sustainability concepts.

General Assessment Information

Unit description. Unlike commercial marketing which seeks to simplify changes in purchasing patterns, social marketing seeks to change strongly ingrained behaviours or firmly held beliefs in a manner that benefits individuals and society at large. In this unit students learn to use commercial marketing theories, tools and techniques (4Ps, marketing research, segmentation, competitive analysis) to critically analyse, evaluate, and develop programs designed to influence the voluntary behaviour of target audiences in order to improve personal welfare and that of the society.             

Student Workload and Performance Level. Students are expected to complete all assessment tasks for this subject. Failure to complete all assessment tasks will normally result in failure of the entire subject, other marks notwithstanding. Students should note that each credit point normally requires about 2 hours of study per week. Thus, MKTG309 Social Marketing  which is a 3 credit point unit requires that students commit about 6 hours study a week, including attendance at lectures and tutorials. Plagiarism. Students must not engage in plagiarism in the process of doing assessments tasks for this unit, or any unit whilst at University. Please read the University policy on academic honesty - details can be found in the 'Policies and Procedures' section of this Unit Guide.

Plagiarism: Using the work or ideas of another person, whether intentionally or not, and presenting this as your own without clear acknowledgement of the source of the work or ideas. This includes, but is not limited to, any of the following acts: • copying out part(s) of any document or audio-visual material or computer code or website content without indicating their origins • using or extracting another person's concepts, experimental results, or conclusions • summarising another person's work • submitting substantially the same final version of any material as another student in an assignment where there was collaborative preparatory work • use of others (paid or otherwise) to conceive, research or write material submitted for assessment (e.g. ghost writing) • submitting the same or substantially the same piece of work for two different tasks (self plagiarism).

Assessment Tasks

Name Weighting Hurdle Due
Creative Production 60% No 20 Dec & tutorials 9/10/11
Final Exam 40% No Exam period

Creative Production

Due: 20 Dec & tutorials 9/10/11
Weighting: 60%

This Creative Production assessment is a group project in which students will work in a group (30%), and also individually (30%) to create a social marketing campaign. In your first tutorial, form into groups of 4-5 students. Your tutor will then allocate your group a topic that your group will work on for the remainder of the semester.

As a group students conduct background research on the topic, identify appropriate target segmentation, explain their segmentation approach, guiding theory, campaign purpose, focusobjectives and SMART goals, positioning and use of the marketing mix (4Ps) and 4Ps strategies for a social marketing campaign to address their assigned topic (groups are encouraged to use the ideas and suggestions that each student has provided for their 'Individual Proposal' on developing a social marketing campaign). This group work is to be presented as 'Creative Production Group Presentation' in tutorials 9, 10 & 11 (time allotted: 25 minutes per group). Creative Production Group Presentation should provide a rationale analysis and justification for suggested ideas/strategies.

All group members MUST present and attend the tutorial in which their group presents. Absence would mean 0 marks for that presentation unless approved Special Consideration is submitted. All creative production materials (e.g. ppt slides) must be uploaded to iLearn PRIOR to the tutorial in which their group presents.

Individually each student is required to write an 'Individual Proposal' setting out their own recommendations for the 'Creative Production Group Presentation'. Individual Proposal (word limit: 2,500) should include: background research; purpose and focus of the campaign; target audience segmentation & selectionguiding theoryobjectives; and SMART goals, positioning of the social marketing campaign and the recommended marketing mix (4Ps) and 4Ps strategies. Individual Proposal should provide a rationale analysis and justification for suggested ideas/strategies. Students submit their 'Individual Proposal' to Turnitin on iLearn by 11:59pm, Thursday 20 Dec 2018. 

For Individual Proposal there will be a deduction of 10% of the total available marks (3 marks) made from the total awarded mark for each 24 hour period or part thereof that the submission is late (for example, 25 hours late in submission - 20% (6 marks) penalty). This penalty does not apply for cases in which an application for Special Consideration is made and approved.

Refer to detailed Assessment Guideline posted on iLearn.


On successful completion you will be able to:
  • Differentiate between commercial and social marketing and outline the scope of social marketing, seeking out new ideas and opportunities.
  • Appreciate the characteristics and needs of others in society and understand prospective challenges to social issues including environmental sustainability.
  • Critically analyze, discuss, and evaluate social marketing strategies and use secondary research skills to collect, collate and integrate examples with theory.
  • Demonstrate use of written and oral skills to integrate key social marketing theoretical concepts and to create a coherent and theoretically rigorous argument relating to sustainability concepts.

Final Exam

Due: Exam period
Weighting: 40%

The duration of the exam is 3 hour plus 10 minutes held during the university’s exam period. The final exam is comprehensive covering all materials in lecture, tutorials, textbook, required videos and readings. Further details regarding final exam will be provided on iLearn. 

Closed book – 1 A4 size page double- sided handwritten notes is allowed.

Failure to take the final exam will result in 0 out of 40 marks. Students who miss the final exam due to illness will need to lodge an online Special Consideration application with supporting documentation in order to be considered for a supplementary final exam.


On successful completion you will be able to:
  • Differentiate between commercial and social marketing and outline the scope of social marketing, seeking out new ideas and opportunities.
  • Demonstrate awareness of social responsibility and become familiar with the range of issues where social marketing has an impact.
  • Appreciate the characteristics and needs of others in society and understand prospective challenges to social issues including environmental sustainability.
  • Critically analyze, discuss, and evaluate social marketing strategies and use secondary research skills to collect, collate and integrate examples with theory.
  • Demonstrate use of written and oral skills to integrate key social marketing theoretical concepts and to create a coherent and theoretically rigorous argument relating to sustainability concepts.

Delivery and Resources

Lectures and Tutorials: • This unit consists of 3 hours face-to-face teaching per session, one 2 hour lecture and one 1 hour tutorial. 

Required Reading: Textbook (an electronic pdf version will be made available free of charge on the unit's iLearn website)

Webster, C., Carter, L., D’Alessandro, S. and Gray, D. (2014) Social Marketing: Good Intentions. 1st Edition, TUP.  

Required Reading: Journal Articles (students are required to source pdf versions of the following articles from the Macquarie University library)

• Baca-Motes, K., Brown, A., Gneezy, A., Keenan, E.A. And Nelson, L. D. (2013). Commitment and Behavior Change: Evidence from the Field. Journal of Consumer Research, 39, 5, 1070-1084.

• Duhachek, A., Agrawal, N. and Han, D. (2012). Guilt versus Shame: Coping, Fluency, and Framing in the Effectiveness of Responsible Drinking Messages. Journal of Marketing Research, 49, 928-941.

• Lim, W.M. (2017). Inside the Sustainable Consumption Theoretical Toolbox: Critical Concepts for Sustainability, Consumption, and Marketing. Journal of Business Research, 78, 69-80.

• Pechmann, C., Delucchi, K., Lakon, C.M. and Prochaska, J.J. (2016). Randomised Controlled Trial Evaluation of Tweet2Quit: A Social Network Quit-Smoking Intervention. Tobacco Control, pp.tobaccocontrol-2015.

• Rothschilds, M.L. (1999). Carrots, Sticks, and Promises: A Conceptual Framework for the Management of Public Health and Social Issue Behaviors. Journal of Marketing, 63, 24-37.

• Van Cappellen, P., Rice, E.L., Catalino, L.I. and Fredrickson, B.L. (2018). Positive Affective Processes Underlie Positive Health Behaviour Change. Psychology & Health, 33, 1, 77-97.

Required Viewing: (links to these videos will be made available on the unit's iLearn website)

• The Story of Stuff with Annie Leonard (http://www.storyofstuff.org/movies-all/story-of-stuff/)

• Drive: The Surprising Truth about What Motivates Us by Dan Pink (http://www.youtube.com/watch?v=u6XAPnuFjJc)

Useful supplementary text on social marketing:  (available on loan from MQ library):

French, J & Gordon, R. (2015). Strategic Social Marketing, Sage: London

Lee, N.R. and Kotler, P. (2011). Social Marketing: Influencing Behaviors for Good, 4th edition, Sage, Thousand Oaks, California.

 

Satisfactory completion of unit

Students are expected to complete all assessment tasks for this subject. Successful completion of this unit requires the student to achieve at least 50% in total in the assessment tasks offered.

 

The timetable for classes can be found on the University web site at: (http://www.timetables.mq.edu.au/)

Other Resources are available on the MKTG309 iLearn website

Technology Used and Required: Students are required to have access to a personal computer, use power point, word processing and ilearn.

Unit Webpage: Course material is available on the learning management system (iLearn): http://ilearn.mq.edu.au

Unit Schedule

MKTG309  S3 2018  Social Marketing & Sustainability Weekly Guide

Week

Topics and tasks

1

TOPIC: SETTING THE SCENE                                                  

Social Marketing and Sustainability – Good Reasons for Behaviour Change  & Unit Overview

 

Lecture 1:

Tuesday 4 Dec 

Readings: 

Ch 1

-Rothschild (1999)

Tutorial 1 Activity:

  • Briefing on assessment tasks requirements
  • Group formation & allocation of Creative Production topics
  • Group contract 

2

 

TOPIC: SETTING THE SCENE                                                    

Social Marketing and Sustainability – The Basic Toolkit (HIV/AIDS & stigmatisation)

 

Lecture 2:

Thursday 6 Dec 

Reading:

 - Lim (2017)

Video:

 - Story of Stuff

Tutorial 2 Activity:

  • Questions / Discussion Rothschild (1999)
  • Guidance on research & referencing
  • In-class work and consultation on Creative Production Individual Proposal: Background, Purpose, Focus

3

TOPIC: SETTING THE SCENE                                                         

Social Marketing and Sustainability – The Basic Toolkit (road safety)

 

Lecture 3:

Tuesday 11 Dec

Reading: 

 - Ch 2

Video:

 - Drive

Tutorial 3 Activity:

  • Questions / Discussion Lim (2017)
  • In-class work and consultation on Creative Production Individual Proposal: Segmentation, Target Audience Selection, SMART Goals & Objectives

4

TOPIC: : LIVE LONG AND PROSPER   

Health and Well-being – Battle of the Bulge (healthy eating & exercise)

 

Lecture 4:

Thursday 13 Dec

Reading: 

 - Ch 3

Tutorial 4 Activity:

  • Questions / Discussion Story of Stuff / Drive videos
  • In-class work and consultation on Creative Production Individual Proposal: Positioning & Product 

5

TOPIC: LIFE IN THE FAST LANE         

Addictions and Risky Behaviour Up in Smoke (cigarettes & tobacco)

 

Lecture 5:

Tuesday 18 Dec

Reading:

 - Pechmann et al. (2016)

Tutorial 5 Activity:

  • Questions / Discussion Pechmann et al. (2016)
  • In-class work and consultation on Creative Production Individual Proposal: Price, Place

6

TOPIC: LIFE IN THE FAST LANE

Addictions and Risky Behaviour Skál! 乾杯!  Bula!  Cheers! (alcohol & drugs)

 

Lecture 6:

Wednesday 19 Dec

Reading:

Ch 4

 - Duhachek et al. (2012)

Tutorial 6 Activity:

  • Questions / Discussion Duhachek et al. (2012)
  • In-class work and consultation on Creative Production Individual Proposal: Promotion

7

TOPIC: BACK TO BASICS       

Environment and Sustainable Living – Essentials of Life (water & habitat conservation)

  •    Individual proposal DUE:  11:59pm, Thursday 20 Dec 2018 (Turnitin submission)

 

Lecture 7:

Thursday 20 Dec

Readings:  

 - Baca-Motes et al. (2013)

Tutorial 7 Activity:

  • Questions / Discussion Baca-Motes et al. (2013)​
  • Individual Proposal in-class Consultation/ Feedback

                                                 Mid-Semester Break: 21 December 2018 to 7 January 2019

 

MKTG309  S3  2018 Social Marketing & Sustainability Weekly Guide

8

Topic: LIVE LONG AND PROSPER                             

Health and Well-beingPrevention & Early Detection (cancer &immunization)

 

Lecture 8:

Tuesday 8 Jan

Reading:

 - Van Cappellen et al. (2018)

Tutorial 8 Activity:

  • Questions / Discussion Van Cappellen et al. (2018)
  • In-class 'group work' and consultation on Creative Production Group presentation 

9

TOPIC: BEAUTY IS IN THE EYE OF THE BEHOLDER                         

Power and Perception – Out of Darkness (violence, bullying, eating disorders, depression & mental illness)

 

Lecture 9:

Wednesday 9 Jan

Reading:

 - Ch 5

Tutorial 9 Activity:

  •  Creative Production Group Presentations

10

TOPIC: BACK TO BASICS             

Environment and Sustainable Living – What a Waste (litter & recycling)

 

Lecture 10:

Thursday 10 Jan

Reading:  

 - Ch 6

Tutorial 10 Activity:

  •  Creative Production Group Presentations

11

TOPIC: BACK TO BASICS               

Environment and Sustainable Living – Climate Change                                                                                                

 

Lecture 11:

Tuesday 15 Jan

Reading:  

 - Ch 7

Tutorial 11 Activity:

  •  Creative Production Group Presentations

12

Topic: REVISION                                                                                                                                                                             

 

Lecture 12:

Thursday 17 Jan

Revision 

Tutorial 12 Activity:

  • Revision

 

Policies and Procedures

Macquarie University policies and procedures are accessible from Policy Central (https://staff.mq.edu.au/work/strategy-planning-and-governance/university-policies-and-procedures/policy-central). Students should be aware of the following policies in particular with regard to Learning and Teaching:

Undergraduate students seeking more policy resources can visit the Student Policy Gateway (https://students.mq.edu.au/support/study/student-policy-gateway). It is your one-stop-shop for the key policies you need to know about throughout your undergraduate student journey.

If you would like to see all the policies relevant to Learning and Teaching visit Policy Central (https://staff.mq.edu.au/work/strategy-planning-and-governance/university-policies-and-procedures/policy-central).

Student Code of Conduct

Macquarie University students have a responsibility to be familiar with the Student Code of Conduct: https://students.mq.edu.au/study/getting-started/student-conduct​

Results

Results shown in iLearn, or released directly by your Unit Convenor, are not confirmed as they are subject to final approval by the University. Once approved, final results will be sent to your student email address and will be made available in eStudent. For more information visit ask.mq.edu.au.

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Macquarie University provides a range of support services for students. For details, visit http://students.mq.edu.au/support/

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Learning Skills (mq.edu.au/learningskills) provides academic writing resources and study strategies to improve your marks and take control of your study.

Student Services and Support

Students with a disability are encouraged to contact the Disability Service who can provide appropriate help with any issues that arise during their studies.

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Graduate Capabilities

Discipline Specific Knowledge and Skills

Our graduates will take with them the intellectual development, depth and breadth of knowledge, scholarly understanding, and specific subject content in their chosen fields to make them competent and confident in their subject or profession. They will be able to demonstrate, where relevant, professional technical competence and meet professional standards. They will be able to articulate the structure of knowledge of their discipline, be able to adapt discipline-specific knowledge to novel situations, and be able to contribute from their discipline to inter-disciplinary solutions to problems.

This graduate capability is supported by:

Learning outcomes

  • Differentiate between commercial and social marketing and outline the scope of social marketing, seeking out new ideas and opportunities.
  • Demonstrate awareness of social responsibility and become familiar with the range of issues where social marketing has an impact.
  • Critically analyze, discuss, and evaluate social marketing strategies and use secondary research skills to collect, collate and integrate examples with theory.
  • Demonstrate use of written and oral skills to integrate key social marketing theoretical concepts and to create a coherent and theoretically rigorous argument relating to sustainability concepts.

Assessment tasks

  • Creative Production
  • Final Exam

Critical, Analytical and Integrative Thinking

We want our graduates to be capable of reasoning, questioning and analysing, and to integrate and synthesise learning and knowledge from a range of sources and environments; to be able to critique constraints, assumptions and limitations; to be able to think independently and systemically in relation to scholarly activity, in the workplace, and in the world. We want them to have a level of scientific and information technology literacy.

This graduate capability is supported by:

Learning outcomes

  • Differentiate between commercial and social marketing and outline the scope of social marketing, seeking out new ideas and opportunities.
  • Appreciate the characteristics and needs of others in society and understand prospective challenges to social issues including environmental sustainability.
  • Critically analyze, discuss, and evaluate social marketing strategies and use secondary research skills to collect, collate and integrate examples with theory.
  • Demonstrate use of written and oral skills to integrate key social marketing theoretical concepts and to create a coherent and theoretically rigorous argument relating to sustainability concepts.

Assessment tasks

  • Creative Production
  • Final Exam

Problem Solving and Research Capability

Our graduates should be capable of researching; of analysing, and interpreting and assessing data and information in various forms; of drawing connections across fields of knowledge; and they should be able to relate their knowledge to complex situations at work or in the world, in order to diagnose and solve problems. We want them to have the confidence to take the initiative in doing so, within an awareness of their own limitations.

This graduate capability is supported by:

Learning outcomes

  • Appreciate the characteristics and needs of others in society and understand prospective challenges to social issues including environmental sustainability.
  • Critically analyze, discuss, and evaluate social marketing strategies and use secondary research skills to collect, collate and integrate examples with theory.
  • Demonstrate use of written and oral skills to integrate key social marketing theoretical concepts and to create a coherent and theoretically rigorous argument relating to sustainability concepts.

Assessment tasks

  • Creative Production
  • Final Exam

Socially and Environmentally Active and Responsible

We want our graduates to be aware of and have respect for self and others; to be able to work with others as a leader and a team player; to have a sense of connectedness with others and country; and to have a sense of mutual obligation. Our graduates should be informed and active participants in moving society towards sustainability.

This graduate capability is supported by:

Learning outcomes

  • Differentiate between commercial and social marketing and outline the scope of social marketing, seeking out new ideas and opportunities.
  • Demonstrate awareness of social responsibility and become familiar with the range of issues where social marketing has an impact.
  • Appreciate the characteristics and needs of others in society and understand prospective challenges to social issues including environmental sustainability.

Assessment tasks

  • Creative Production
  • Final Exam

Changes from Previous Offering

Creative Production individual proposal parts 1 & 2 are combined into one assessment task 'Individual proposal' (worth 30%). 

Creative Production group presentation parts 1 & 2 are combined into one assessment task 'Group presentation' (worth 30%). 

Email Ettiquette: About consultation with your tutors and/or unit coordinator/lecturer

Email Etiquette: Consultation with your subject coordinator and/or teachers via email

You must use your formal Macquarie University student email when communicating with teaching staff.  Teaching staff will not respond to messages sent from a personal email account.

Your teachers receive a very large number emails each day. Before sending an email to teaching staff please - you must check whether the answer to your enquiry is already contained within the unit guide or the iLearn site for the unit. The vast majority of emails from students to teaching staff relate to information that has already been provided. If you send an email of this type you will not receive a reply. Therefore, you must please carefully read the unit guide and iLearn site before sending a query by email.

In order to enable teaching staff to respond to your emails appropriately and in a timely fashion, students are asked to observe basic requirements of professional communication: Consider what the communication is about

• Is your question addressed elsewhere (e.g. in the unit guide or on the unit iLearn site)? • Is it something that is better discussed in person or by telephone? This may be the case if your query requires a lengthy response or a dialogue in order to address. If so, see consultation times above and/or schedule an appointment or see your tutor/lecturer in class.

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Specific email title/ header to enable easy identification of subject related/ student emails

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• Be respectful and courteous.

• Academics will normally respond within 1-3 days. If the matter is urgent, you may wish to telephone the Teaching Staff whose contact details are given in this subject outline or contacting the Department.

• Please ensure that you include your full name, and identify your seminar or tutorial group in your email so that your teachers know who they are communicating with and can follow-up personally where appropriate.

Research and Practice

• This unit uses research by Macquarie University researchers

• This unit uses research from external sources (see journal article reading list)

• This unit gives you practice in applying research findings in your assignments

• This unit gives you opportunities to conduct your own research