Unit convenor and teaching staff |
Unit convenor and teaching staff
Unit Convenor & Lecturer
Dr Tess Howes
Contact via email
Sessional Staff area, 4ER
By appointment
Moderator
Dr Senia Kalfa
Contact via email
4ER 412
Yang Yang
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Credit points |
Credit points
3
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Prerequisites |
Prerequisites
Admission to BBusLeadCom and ((42cp at 100 level or above) including MGMT202)
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Corequisites |
Corequisites
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Co-badged status |
Co-badged status
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Unit description |
Unit description
In this unit, students examine effective business communication at the individual, group and organisational level. The unit facilitates the understanding of communication processes using business 'best practice'. Initially, students will examine the basic requirements, tools and techniques for providing effective feedback and coaching. Students will then learn skills needed for persuasive public presentations for both impromptu and prepared speeches. Conflict management will be examined and students will have the opportunity to develop new skills.
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Information about important academic dates including deadlines for withdrawing from units are available at https://www.mq.edu.au/study/calendar-of-dates
On successful completion of this unit, you will be able to:
Task |
Weight |
Due Date |
Linked Learning Outcomes |
Linked graduate capabilities |
Linked Program Learning Outcomes |
Brief Description |
Individual business report |
30% |
Wednesday 11th April 2018 at 6pm (Week 7) |
1, 2 |
1, 5, 8 |
9 |
1,500 word report excluding bibliography |
Presentation & Communication activity |
30% |
Weeks 8-12 |
1, 2, 3 |
1, 5, 8 |
8 |
10 minute team presentation followed by 30 minute communication activity + supporting documents |
Reflective paper |
40% |
Wednesday 6th June 2018 at 6pm (Week 13) |
1, 2 |
1, 5, 8 |
9 |
2,000 word reflective paper excluding bibliography |
Name | Weighting | Hurdle | Due |
---|---|---|---|
Individual business report | 30% | No | Week 7 (11/04/2018) |
Presentation & Comms Activity | 30% | No | Weeks 8-12 |
Individual reflective paper | 40% | No | Week 13 (06/06/2018) |
Due: Week 7 (11/04/2018)
Weighting: 30%
A report presents factual information, recommendations or conclusions using structured headings and clear, precise language. Reports are an integral part of academic and professional communication. As reports are often written for time-poor audiences working in information saturated environments, the ability to produce a carefully reasoned and concisely expressed report is a valuable workplace skill.
Students are required to submit a 1,500 word report excluding bibliography. Marking criteria and a rubric will be made available on iLearn and questions on this assessment will be answered in the seminar.
Submission details:
The report is to be submitted through Turnitin on iLearn on Wednesday 11th April 2018 at 6pm (Week 7). Students may submit their assignment before the due date.
Late submission:
No extensions will be granted. There will be a deduction of 10% of the total available marks made from the total awarded mark for each 24 hour period or part thereof that the submission is late (for example, 25 hours late in submission - 20% penalty). This penalty does not apply for cases in which an application for Special Consideration is made and approved. No submission will be accepted after grades have been posted.
Due: Weeks 8-12
Weighting: 30%
From week 8 onwards students in teams will conduct 10 minute presentations followed by 30 minute communication activities. Team sizes will vary from 3-5 depending on student numbers. Students will be allocated to their teams in Week 3. The presentation topics will also be provided in Week 3.
Presentation time: 10 minutes
Half of the mark for this assessment will be assigned to individual performance. That is 15% allocated to the mark of the group as a whole and 15% to the performance of the individual for a total of 30%. Marking criteria and a rubric will be made available on iLearn and questions on this assessment will be answered in the seminar.
Submission details:
Supporting documents are to be submitted through TurnItIn on iLearn on the day of each team's presentation BEFORE 6pm. Hard copies of the submitted supporting documents are to be submitted to the lecturer in class on the day of each team's presentation, BEFORE the beginnning of the presentation.
Late submission:
No extensions will be granted. Students who are not present for their team's presentation will be awarded a mark of 0 for the task, except for cases in which an application for Special Consideration is made and approved.
Due: Week 13 (06/06/2018)
Weighting: 40%
Students are required to submit a 2,000 word reflective paper excluding bibliography. This is an individual assignment that seeks to consolidate student learning by asking students to write a reflection of their learning experiences of the course. The assignment asks students to reflect and critically discuss three key topics, of their choice, that they found to be interesting during this course.
Further information, resources and guidance to assist students approach this assignment will be provided during the semester.
Submission:
The paper is to be submitted through TurnItIn on iLearn by 6pm on Wednesday 6th June.
Late submission:
No extensions will be granted. There will be a deduction of 10% of the total available marks made from the total awarded mark for each 24 hour period or part thereof that the submission is late (for example, 25 hours late in submission - 20% penalty). This penalty does not apply for cases in which an application for Special Consideration is made and approved. No submission will be accepted after grades have been posted.
Prescribed Text There is NO prescribed text for this unit, but various readings and other materials will be made available via the library e-Reserve section.
Note: It is imperative that students keep abreast of current developments both in Australia and abroad via the public and popular media in respect to leadership. At the beginning of each lecture, students will be asked to participate in a discussion of the preceding week’s newsworthy items.
Students are required to have access to a personal computer and familiarise themselves with iLearn (https://ilearn.mq.edu.au/login/MQ/). iLearn will be used to post lecture slides, assessment details, student grades and as a means of communication between staff members and students. If you have difficulties logging on to iLearn, please contact the university's technical support staff. Do not contact the lecturer as she is not be able to help you with technical queries.
Students are expected to check their university email account and contact the teaching staff through it. Gmail, hotmail and other personal email accounts are often blocked through the university's spam filter; communicating through those risks that your query will not be answered.
Unit web page
The web page for this unit can be found at: iLearn http://learn.mq.edu.au
Topics that will be covered in this unit include: foundations of effective communication; running meetings; verbal communication skills; skills for business writing; coaching tools.
Macquarie University policies and procedures are accessible from Policy Central (https://staff.mq.edu.au/work/strategy-planning-and-governance/university-policies-and-procedures/policy-central). Students should be aware of the following policies in particular with regard to Learning and Teaching:
Undergraduate students seeking more policy resources can visit the Student Policy Gateway (https://students.mq.edu.au/support/study/student-policy-gateway). It is your one-stop-shop for the key policies you need to know about throughout your undergraduate student journey.
If you would like to see all the policies relevant to Learning and Teaching visit Policy Central (https://staff.mq.edu.au/work/strategy-planning-and-governance/university-policies-and-procedures/policy-central).
Macquarie University students have a responsibility to be familiar with the Student Code of Conduct: https://students.mq.edu.au/study/getting-started/student-conduct
Results shown in iLearn, or released directly by your Unit Convenor, are not confirmed as they are subject to final approval by the University. Once approved, final results will be sent to your student email address and will be made available in eStudent. For more information visit ask.mq.edu.au.
Macquarie University provides a range of support services for students. For details, visit http://students.mq.edu.au/support/
Learning Skills (mq.edu.au/learningskills) provides academic writing resources and study strategies to improve your marks and take control of your study.
Students with a disability are encouraged to contact the Disability Service who can provide appropriate help with any issues that arise during their studies.
For all student enquiries, visit Student Connect at ask.mq.edu.au
For help with University computer systems and technology, visit http://www.mq.edu.au/about_us/offices_and_units/information_technology/help/.
When using the University's IT, you must adhere to the Acceptable Use of IT Resources Policy. The policy applies to all who connect to the MQ network including students.
We want our graduates to have emotional intelligence and sound interpersonal skills and to demonstrate discernment and common sense in their professional and personal judgement. They will exercise initiative as needed. They will be capable of risk assessment, and be able to handle ambiguity and complexity, enabling them to be adaptable in diverse and changing environments.
This graduate capability is supported by:
Our graduates will take with them the intellectual development, depth and breadth of knowledge, scholarly understanding, and specific subject content in their chosen fields to make them competent and confident in their subject or profession. They will be able to demonstrate, where relevant, professional technical competence and meet professional standards. They will be able to articulate the structure of knowledge of their discipline, be able to adapt discipline-specific knowledge to novel situations, and be able to contribute from their discipline to inter-disciplinary solutions to problems.
This graduate capability is supported by:
We want to develop in our students the ability to communicate and convey their views in forms effective with different audiences. We want our graduates to take with them the capability to read, listen, question, gather and evaluate information resources in a variety of formats, assess, write clearly, speak effectively, and to use visual communication and communication technologies as appropriate.
This graduate capability is supported by:
The topic areas of global contexts and sustainability are underpinned in this unit by both the lecture content and readings assigned and uploaded on iLearn. The focus is centred around the leadership applications of sustainability within the context of communication, and the importance of leaders operating and understanding the global context.
Students are expected within their assessment task to acknowledge these concepts (if applicable) and apply them accordingly
This unit supports the development of Program Learning Outcomes (PLO) for degree(s) delivered by the Faculty of Business and Economics. PLOs describe the educational outcomes of a degree and what you should be able to know, understand and do by the end of your degree.
Unit learning outcomes 1,2, and 3 and assessments contribute to the following BBLC PLOs:
PLO 8: Demonstrate effective oral communication in a business environment
PLO 9: Demonstrate effective written communication in a business environment
This unit draws on research from a variety of sources. Students are encouraged to conduct their own independent research on topics relevant to the course. Lectures and tutorials will include regular discussions about current practice as well as theoretical application. Students can utilise a range of websites, journals and texts in conducting their own research.