Unit convenor and teaching staff |
Unit convenor and teaching staff
Unit Convenor
Associate Professor Ross Gordon
Contact via ross.gordon@mq.edu.au
Room: 521, Building: E4A 4 Eastern Road, North Ryde
Tuesday 4pm -5pm
Teaching Assistant
John Truong
A tutor contact list will be posted on iLearn in week 2 of the session
By appointment
Gia Cat Truong
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Credit points |
Credit points
3
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Prerequisites |
Prerequisites
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Corequisites |
Corequisites
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Co-badged status |
Co-badged status
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Unit description |
Unit description
This unit covers the basic principles of marketing. It explores the role of marketing in business and society and the proposition that marketing is based on an understanding of consumer value. The unit examines the development of marketing as a practice and discipline. The unit covers the overall process of marketing planning, implementation and control and how information on consumer needs is attained. It then looks at the building blocks and tools that the marketer uses to satisfy those needs - the marketing mix.
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Information about important academic dates including deadlines for withdrawing from units are available at https://www.mq.edu.au/study/calendar-of-dates
On successful completion of this unit, you will be able to:
Name | Weighting | Hurdle | Due |
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On-line Quiz | 30% | No | Week 7 |
Assignment Marketing Portfolio | 40% | No | Monday Week 9 at 9am |
Final Examination | 30% | No | Examination period |
Due: Week 7
Weighting: 30%
The quiz will cover topics studied in weeks 1 to 6 inclusive.
This online assessment will be accessible during your registered tutorial class time only for Week 7. You must attend the tutorial class in which you are registered. You cannot attend an alternative tutorial class as you will not have access to the quiz. The online quiz is a closed book test (no textbook or notes permitted) and will operate under exam conditions.
Please bring your own electronic device in which to complete the quiz online during the class.
The quiz can be completed with a laptop, tablet or a smartphone.
Penalties: No extensions will be granted. Students who do not undertake the quiz during the assigned period will be awarded a mark of zero for the task. The quiz cannot be completed outside of your registered tutorial class for Week 7. If you are absent from your tutorial in Week 7, you will be given a mark of zero for the quiz. Students who have an approved Special Consideration application will be granted consideration.
Please refer to the Assessment Guidelines on iLearn for more information
Due: Monday Week 9 at 9am
Weighting: 40%
You are required to collect a portfolio of evidence from the world around you that represents marketing objectives, strategies and tactics. You must seek current information (i.e. 2017 and 2018) and examples from contemporary sources such as newspapers, magazines, websites and social media (e.g. consumer blogs, YouTube).
The evidence you submit must relate to the following six topics:
You must write a 300 word critique for each of the 6 topics given (total 1,800 words). The critique should consider how each piece of evidence you have collected:
For each of the six examples listed above, students need to show how they fit theoretical frameworks or models presented in the textbook. This means that you will specify the exact theory/framework/model that is being applied from the textbook, listing the heading from the book and the page number where the theory/framework/model is found.
Penalties: No extensions will be granted. Students who have an approved Special Consideration application will be granted consideration.
Please ensure you submit your soft copy to the correct Turnitin link before 9 am, Monday Week 9.
Please see the Assessment Guidelines on iLearn for further information.
Due: Examination period
Weighting: 30%
A final examination is included as an assessment task for this unit to provide assurance that:
A three hour, "closed book" final examination for this unit will be held during the University Examination period. You are expected to present yourself for examination at the time and place designated in the University Examination Timetable.
Failure to take the final exam will result in 0 marks. Students who miss the final exam due to illness or other serious and unavoidable circumstances will need to lodge an online Special Consideration application with supporting documentation in order to be considered for a supplementary final exam.
Classes
This unit in Semester 2 is taught in normal mode over 13 weeks. There is a 2 hour lecture each week plus 13 one-hour tutorials held every week. Please note that tutorials will be held in week 1 for this unit. Lecture notes will be available on iLearn a week before the lecture. Please note that they are only a summary of the 2 hour lecture usually in bullet point format. The lecture delivered by the Unit Convenor will also recorded on Echo360.
The timetable for classes can be found on the University web site
at: http://www.timetables.mq.edu.au/ The maximum size for each tutorial is 30 students. Once allocated to a class a student will not be able to change unless there are places in another class or someone in the other class is willing to swap. In this event, the onus is on students to agree and arrange the swap.
Unit Structure
This unit will be conducted in a weekly two hour lecture and weekly one hour tutorial format.
Tutorial Sessions
Tutorials/Group sessions in this course are conducted each week commencing in Teaching Week 1. Class sizes are limited.
You must sign on for your preferred session electronically. Once you are included in a tutorial, you MUST only attend that tutorial each week. Changes will not be permitted after the end of Week 2.
Changes must be formalised via the E-Student enrolment site. Attendance will be taken in class each week.
Required Textbook
The textbook to accompany this unit is: Elliott, G., Rundle-Thiele, S., Waller, D., Smith, S., Eades, L., and Bentrott, I. (2018), "Marketing" 4th Ed, John Wiley and Sons Ltd, Australia
You can buy this book from the Co-Op Bookshop on campus, either stand alone or bundled. Bundling options provide additional resources to help in your university work. Both hard copy and e-book are acceptable for this unit. The link for e-book and bundling are available through Wiley direct: http://www.wileydirect.com.au/buy/marketing-4th-edition/
• This unit uses research by Macquarie University researchers
• This unit uses research from external sources
• This unit gives you opportunities to conduct your own research
• This unit gives you practice in applying research findings in your assignments
Writing Skills
Recommended resources:
Burton, L. 2010. An Interactive Approach to Writing Essays and Research Reports in
Psychology, John Wiley & Sons, Australia
McMillan, K. & Weyers, J. 2013. How to Write for University: Academic Writing for Success, Pearson Education, United Kingdom.
Summers, J. & Smith, B. 2014. Communication Skills Handbook (4th Ed). John Wiley and Sons, Milton.
Technology Used: Unit web page
Please note the unit’s logon iLearn address is: http://ilearn.mq.edu.au
Here you will find the unit resources, learning materials, important announcements, marking guides, and assessment drop boxes. It is each student’s responsibility to regularly check iLearn. The lecture in this unit will be recorded using iLearn.
Requirements to Pass the Course Satisfactorily
In order to complete this course satisfactorily you must achieve a total mark of at least 50 out of 100.
Week Lecture Schedule Tutorial Schedule and Tasks
1 |
Introduction |
READ: Chapter 1 Tutorial
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2 | Marketing Environment and Market Analysis |
READ: Chapter 2 Tutorial
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3 | Marketing and Society |
READ:
Tutorial:
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4 |
Market Research |
READ: Chapter 3 Tutorial
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5 |
Consumer Behaviour
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READ: Chapter 4 Tutorial
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6 |
Segmentation, Targeting and Positioning |
READ: Chapter 6 Tutorial
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7 |
Product & Branding
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READ: Chapter 7 Tutorial
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MID-SESSION BREAK |
Task: Recharge your batteries & review critical MKTG101 material |
8 |
Price |
READ: Chapter 8 Tutorial
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9 |
Promotion |
READ: Chapter 9 Tutorial
Assignment: Marketing Portfolio is due 9am Monday via Turnitin |
10 |
Place (Distribution) |
READ: Chapter 10 Tutorial
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11 |
Services Marketing |
READ: Chapter 11 Tutorial
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12 |
Marketing Planning, Implementation, and Evaluation |
READ: Chapter 15 Tutorial
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13 |
Course Review & Examination Preparation Tips |
Tutorial
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Macquarie University policies and procedures are accessible from Policy Central (https://staff.mq.edu.au/work/strategy-planning-and-governance/university-policies-and-procedures/policy-central). Students should be aware of the following policies in particular with regard to Learning and Teaching:
Undergraduate students seeking more policy resources can visit the Student Policy Gateway (https://students.mq.edu.au/support/study/student-policy-gateway). It is your one-stop-shop for the key policies you need to know about throughout your undergraduate student journey.
If you would like to see all the policies relevant to Learning and Teaching visit Policy Central (https://staff.mq.edu.au/work/strategy-planning-and-governance/university-policies-and-procedures/policy-central).
Macquarie University students have a responsibility to be familiar with the Student Code of Conduct: https://students.mq.edu.au/study/getting-started/student-conduct
Results shown in iLearn, or released directly by your Unit Convenor, are not confirmed as they are subject to final approval by the University. Once approved, final results will be sent to your student email address and will be made available in eStudent. For more information visit ask.mq.edu.au.
Macquarie University provides a range of support services for students. For details, visit http://students.mq.edu.au/support/
Learning Skills (mq.edu.au/learningskills) provides academic writing resources and study strategies to improve your marks and take control of your study.
Students with a disability are encouraged to contact the Disability Service who can provide appropriate help with any issues that arise during their studies.
For all student enquiries, visit Student Connect at ask.mq.edu.au
For help with University computer systems and technology, visit http://www.mq.edu.au/about_us/offices_and_units/information_technology/help/.
When using the University's IT, you must adhere to the Acceptable Use of IT Resources Policy. The policy applies to all who connect to the MQ network including students.
Our graduates will take with them the intellectual development, depth and breadth of knowledge, scholarly understanding, and specific subject content in their chosen fields to make them competent and confident in their subject or profession. They will be able to demonstrate, where relevant, professional technical competence and meet professional standards. They will be able to articulate the structure of knowledge of their discipline, be able to adapt discipline-specific knowledge to novel situations, and be able to contribute from their discipline to inter-disciplinary solutions to problems.
This graduate capability is supported by:
We want our graduates to be capable of reasoning, questioning and analysing, and to integrate and synthesise learning and knowledge from a range of sources and environments; to be able to critique constraints, assumptions and limitations; to be able to think independently and systemically in relation to scholarly activity, in the workplace, and in the world. We want them to have a level of scientific and information technology literacy.
This graduate capability is supported by:
Our graduates should be capable of researching; of analysing, and interpreting and assessing data and information in various forms; of drawing connections across fields of knowledge; and they should be able to relate their knowledge to complex situations at work or in the world, in order to diagnose and solve problems. We want them to have the confidence to take the initiative in doing so, within an awareness of their own limitations.
This graduate capability is supported by:
We want to develop in our students the ability to communicate and convey their views in forms effective with different audiences. We want our graduates to take with them the capability to read, listen, question, gather and evaluate information resources in a variety of formats, assess, write clearly, speak effectively, and to use visual communication and communication technologies as appropriate.
This graduate capability is supported by:
Alterations made to the weighting of assessment tasks to better reflect requirements for each assessment.
Teaching staff are there to assist you. Please remember that your Tutor is your first port of call for all queries relating to the course content and that you should contact them directly via email. If your query relates to administration please post your question on the iLearn forum under the “Administrative discussion” forum.
There are other specific discussion forums on the iLearn site that you may use to seek assistance from your teachers and the teaching assistant staff of this unit. There are three forums for discussion in which you may post questions. These include:
1. General Administration Discussion
2. Assessment Discussion
3. Tutorial Discussion
All important messages and announcements will be posted on the iLearn site regularly by staff and you must take the time to read these each week.
The iLearn site is a public forum that everyone in the unit is able to access and read. The site can be found at the following link: http://ilearn.mq.edu.au
The lecture in this unit will be recorded using iLearn.
Your teachers receive a very large number emails each day. Before sending an email to teaching staff please - you must check whether the answer to your enquiry is already contained within the unit guide or the iLearn site for the unit. The vast majority of emails from students to teaching staff relate to information that has already been provided. Therefore, you must please carefully read the unit guide and iLearn site forums before sending a query by email. Any emails sent by students must come from your Macquarie University email account. Emails from any other account will not be read.
In order to enable teaching staff to respond to your emails appropriately and in a timely fashion, students are asked to observe basic requirements of professional communication:
Consider what the communication is about:
• Is your question addressed elsewhere (e.g. in the unit guide or on the unit iLearn site)?
• Is it something that is better discussed in person or by telephone? This may be the case
if your query requires a lengthy response or a dialogue in order to address. If so, see
consultation times above and/or schedule an appointment or see your tutor/lecturer in
class.
• Are you addressing your request to the most appropriate person - please note that
teaching staff do not deal with IT or student administration issues?
A guide to eLearning 'Netiquette' is available at:
https://www.mq.edu.au/iLearn/student_info/netiquette.htm
Consultation Hours with the Unit Co-ordinator are noted below:
Associate Professor Ross Gordon | Unit Convenor | ross.gordon@mq.edu.au | ross.gordon@mq.edu.au | Room: 521, Building: E4A 4 Eastern Road, North Ryde | Tuesday 4pm -5pm |
Global Context and Sustainability
This unit teaches marketing principles that can be applied in a global context. Sustainability issues are included in the Corporate Social Responsibility component of this unit.
In addition to the required textbook for this Unit, you should familiarise yourself with the relevant periodical section of the library. We recommend the following:
You can access these resources through the Library home page. Under ‘research’ select search for ‘journals’ and type the name of the journal.
Recommended Research Databases
You should also familiarise yourself with key research databases available for access through the library. Databases recommended for your study in marketing include:
Date | Description |
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23/07/2018 | Change of weighting of assessment tasks. |