Unit convenor and teaching staff |
Unit convenor and teaching staff
Unit convenor/Lecturer
Dr Nazia Nabi
Contact via email
By appointment
Tutor
Shveta Sharma
Gia Cat Truong
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Credit points |
Credit points
3
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Prerequisites |
Prerequisites
MKTG101
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Corequisites |
Corequisites
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Co-badged status |
Co-badged status
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Unit description |
Unit description
This unit provides a conceptual understanding of consumer behaviour by integrating theories from marketing, psychology, and sociology to provide an in-depth understanding of why consumers think, feel and act the way that they do. The unit is therefore essentially about 'people watching' and so the unit is interested in what consumers discuss, how they interact with each other, how they shop for items, decide upon them, buy (or not buy) them, consume them and ultimately dispose of them. By the end of this unit, students will have a much deeper and richer understanding of how having possessions not only affects our lives but how these possessions also influence the way that we feel about ourselves and about one another. Students will develop graduate capabilities in critical, analytical and integrative thinking.
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Information about important academic dates including deadlines for withdrawing from units are available at https://www.mq.edu.au/study/calendar-of-dates
On successful completion of this unit, you will be able to:
Students must achieve 50% (50 marks out of 100) or higher to pass the unit.
Name | Weighting | Hurdle | Due |
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In-tutorial Activities | 10% | No | Weeks 1-5 inclusive |
In-tutorial Quiz | 20% | No | Thursday December 20 |
Essay | 30% | No | Tuesday January 8 by 9.00am |
Final Examination | 40% | No | Formal examination period |
Due: Weeks 1-5 inclusive
Weighting: 10%
Discussion of the assigned questions, exercises and/or cases in class attracts 1% per tutorial for a total of 10 tutorials (out of 12 tutorials) to a maximum of 10%. In class you are required to verbally participate in class discussions by offering a substantive contribution. Your class participation grade will be composed of the quantity and quality of your verbal participation in class in response to the questions, exercises and/or cases. Each tutorial you will receive a score of 1% or 0% between weeks 1 and 5 inclusive.
Attending classes will substantially increase your understanding of the assigned readings and provide you with insight into issues beyond those covered in the readings. It will also give you the opportunity to actively participate in class discussions and obtain a better class participation grade. Note, however, that your mere presence is not sufficient to earn points for class participation. The quantity and, specially, the quality of your contributions to class discussions are also essential.
NB: If you miss one class in which verbal participation was assessed and if you meet the criteria for "Disruption to studies", please apply.
NB: Knowledge of the content in the set questions and knowledge gained from the class discussions will assist with preparing for the exam.
Due: Thursday December 20
Weighting: 20%
The quiz is a closed book test (no textbook or notes permitted) and will operate under exam conditions.
The quiz is comprehensive covering all materials from Chapter one to Chapter six.
The quiz will be accessible during your registered tutorial class time only on the assigned date. Please ensure you attend the tutorial on December 20, 2018.
Penalties: No extensions will be granted. Students who do not undertake the quiz on the specified date will be awarded a mark of zero for the task. Students who have an approved Special Consideration application will be granted consideration.
Due: Tuesday January 8 by 9.00am
Weighting: 30%
Students are required to complete an individual essay during the course. Each student should select one of the essay topics below.
Topics:
1. Discuss materialism and its relevance to contemporary consumer behaviour. Evaluate the importance of materialistic behaviour to marketers of brands, and explain how it applies to ‘real world’ decision making. Provide example(s) to support your arguments.
2. Discuss luxury consumption and its relevance to contemporary consumer behaviour. Evaluate the importance of luxury consumption to marketers of brands, and explain how it applies to ‘real world’ decision making. Provide example(s) to support your arguments.
You are required to research and discuss this assertion in a scholarly essay.
The essay focuses on analysing and critically examining the literature related to the specified topic. Students are required to analyse, evaluate, and communicate the critical issues associated with the topic and draw an appropriate conclusion from the critical analysis of the literature. You must support your answer with a minimum of 5 high quality journal articles and at least one marketing example. Strict maximum of 2,000 words permitted.
Essays must be submitted online via Turnitin for MKTG203 before 9am, Tuesday January 8, 2019.
Notes:
Due: Formal examination period
Weighting: 40%
The duration of the exam is 3 hour held during the university’s exam period.
The final exam tests student knowledge of consumer behaviour attained during the semester.
The final exam is comprehensive covering all materials in lectures, tutorials, textbook, and the materials discusses in your individual essay. Your weekly tutorial class discussions will be of benefit in preparing for the exam. The final exam is short essay format. Students must answer four short essay questions worth 40% of the total assessment.
Failure to take the final exam will result in 0 out of 40 marks. Students who miss the final exam due to illness will need to lodge an online Special Consideration application with supporting documentation in order to be considered for a supplementary final exam.
Required Reading: Textbook
Ling, Peter, Steven D'Alessandro, and Hume Winzar. 2015. Consumer Behaviour in Action. Oxford University Press: Australia and New Zealand.
Required Reading: Journal Articles
In addition to the textbook recommended above, students are also expected to be familiar with the key academic journals in the marketing discipline from which useful insights can be derived. In particular, students are encouraged to review relevant papers from the following high quality journals:
Writing Skills
Unit Webpage:
Consultation
Teaching staffs are there to assist you. Please email them directly to confirm their consultation times.
Please remember that your Tutors is your first port of call for all queries relating to the course content and that you may contact them directly via email.
Schedule |
Lecture |
Tutorial activities |
Week 1 Tuesday |
TOPIC: Introduction Chapter 1: Introduction to Consumer Behaviour |
Briefing on assessment requirements In-tutorial discussion: Chapter 1 End-of-chapter questions: 16
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Week 1 Thursday |
TOPIC: Consumers as Social Beings Chapter 2: Culture and Consumer Behaviour |
In-tutorial discussion: Chapter 2 End-of-chapter questions: 8,10 |
Week 2 Tuesday |
TOPIC: Consumers as Social Beings Chapter 3: Social Class and Consumer Behaviour |
In-tutorial discussion: Chapter 3 End-of-chapter questions: 4,9,10 |
Week 2 Thursday |
TOPIC: Consumers as Social Beings Chapter 4: Reference Groups and Consumer Behaviour |
In-tutorial discussion: Chapter 4 End-of-chapter questions: 3,14 |
Week 3 Tuesday |
TOPIC: Consumers as Individuals Chapter 5: Needs, Motivations and Consumer Behaviour |
Discussion on plagiarism and referencing In-tutorial discussion: Chapter 5 End-of-chapter questions: 10,14 |
Week 3 Wednesday |
TOPIC: Consumers as Individuals Chapter 6: Consumer Personality and Self-Concept |
In-tutorial discussion: Chapter 6 End-of-chapter questions: 4,6 |
Week 3 Thursday |
TOPIC: Consumers as Individuals Chapter 7: Consumer Perception |
IN-TUTORIAL QUIZ REMINDER: Essay submission due – Tuesday January 8 by 9.00am |
BREAK |
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Week 4 Tuesday |
TOPIC: Consumers as Individuals Chapter 8: Learning and Consumer involvement |
In-tutorial discussion: Chapter 8 End-of-chapter questions: 4,10 |
Week 4 Wednesday |
TOPIC: Consumers as Individuals Chapter 9: Consumer Attitudes and Attitude Change |
In-tutorial discussion: Chapter 9 End-of-chapter questions: 2,8 |
Week 4 Thursday |
TOPIC: Consumers as Individuals Chapter 10: Decision Making and Consumption Experiences |
In-tutorial discussion: Chapter 10 End-of-chapter questions: 2,9 |
Week 5 Tuesday |
TOPIC: Consumer Decisions and Experiences Chapter 11: Social Change and the Diffusions of Innovations |
In-tutorial discussion: Chapter 11 End-of-chapter questions: 4,6 |
Week 5 Thursday |
REVISION |
REVISION |
Macquarie University policies and procedures are accessible from Policy Central (https://staff.mq.edu.au/work/strategy-planning-and-governance/university-policies-and-procedures/policy-central). Students should be aware of the following policies in particular with regard to Learning and Teaching:
Undergraduate students seeking more policy resources can visit the Student Policy Gateway (https://students.mq.edu.au/support/study/student-policy-gateway). It is your one-stop-shop for the key policies you need to know about throughout your undergraduate student journey.
If you would like to see all the policies relevant to Learning and Teaching visit Policy Central (https://staff.mq.edu.au/work/strategy-planning-and-governance/university-policies-and-procedures/policy-central).
Macquarie University students have a responsibility to be familiar with the Student Code of Conduct: https://students.mq.edu.au/study/getting-started/student-conduct
Results shown in iLearn, or released directly by your Unit Convenor, are not confirmed as they are subject to final approval by the University. Once approved, final results will be sent to your student email address and will be made available in eStudent. For more information visit ask.mq.edu.au.
Macquarie University provides a range of support services for students. For details, visit http://students.mq.edu.au/support/
Learning Skills (mq.edu.au/learningskills) provides academic writing resources and study strategies to improve your marks and take control of your study.
Students with a disability are encouraged to contact the Disability Service who can provide appropriate help with any issues that arise during their studies.
For all student enquiries, visit Student Connect at ask.mq.edu.au
For help with University computer systems and technology, visit http://www.mq.edu.au/about_us/offices_and_units/information_technology/help/.
When using the University's IT, you must adhere to the Acceptable Use of IT Resources Policy. The policy applies to all who connect to the MQ network including students.
Our graduates will take with them the intellectual development, depth and breadth of knowledge, scholarly understanding, and specific subject content in their chosen fields to make them competent and confident in their subject or profession. They will be able to demonstrate, where relevant, professional technical competence and meet professional standards. They will be able to articulate the structure of knowledge of their discipline, be able to adapt discipline-specific knowledge to novel situations, and be able to contribute from their discipline to inter-disciplinary solutions to problems.
This graduate capability is supported by:
We want our graduates to be capable of reasoning, questioning and analysing, and to integrate and synthesise learning and knowledge from a range of sources and environments; to be able to critique constraints, assumptions and limitations; to be able to think independently and systemically in relation to scholarly activity, in the workplace, and in the world. We want them to have a level of scientific and information technology literacy.
This graduate capability is supported by:
Our graduates should be capable of researching; of analysing, and interpreting and assessing data and information in various forms; of drawing connections across fields of knowledge; and they should be able to relate their knowledge to complex situations at work or in the world, in order to diagnose and solve problems. We want them to have the confidence to take the initiative in doing so, within an awareness of their own limitations.
This graduate capability is supported by:
We want to develop in our students the ability to communicate and convey their views in forms effective with different audiences. We want our graduates to take with them the capability to read, listen, question, gather and evaluate information resources in a variety of formats, assess, write clearly, speak effectively, and to use visual communication and communication technologies as appropriate.
This graduate capability is supported by:
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This graduate capability is supported by:
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This graduate capability is supported by:
This unit uses research by Macquarie University researchers (Ling et al. 2015) and from external sources (see journal article reading list). This unit gives you practice in applying research findings in your assessment tasks. This unit gives you opportunities to conduct your own and to refine your interest in consumer behaviour.