Students
MGMT302 – Communication for Effective Leadership
2019 – S1 Evening
General Information
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| Unit convenor and teaching staff |
Unit convenor and teaching staff
Unit Convenor & Lecturer
Dr Tess Howes
Contact via Email
Please view consultation hours via iLearn - https://ilearn.mq.edu.au/login/
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|---|---|
| Credit points |
Credit points
3
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| Prerequisites |
Prerequisites
Admission to BBusLeadCom and ((42cp at 100 level or above) including MGMT202)
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| Corequisites |
Corequisites
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| Co-badged status |
Co-badged status
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| Unit description |
Unit description
In this unit, students examine effective business communication at the individual, group and organisational level. The unit facilitates the understanding of communication processes using business 'best practice'. Initially, students will examine the basic requirements, tools and techniques for providing effective feedback and coaching. Students will then learn skills needed for persuasive public presentations for both impromptu and prepared speeches. Conflict management will be examined and students will have the opportunity to develop new skills.
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Important Academic Dates
Information about important academic dates including deadlines for withdrawing from units are available at https://www.mq.edu.au/study/calendar-of-dates
Learning Outcomes
On successful completion of this unit, you will be able to:
- Describe the appropriate communication skills across settings, purpose & audiences
- Apply appropriate language and structure to the execution of an effectively presented and targeted discipline-specific task
- Demonstrate commitment to achieving a teamwork task
Assessment Tasks
| Name | Weighting | Hurdle | Due |
|---|---|---|---|
| Business Report | 30% | No | Week 5 |
| Presentation & Comms Activity | 30% | No | Weeks 7-13 |
| Reflective Essay | 40% | No | Week 10 |
Business Report
Due: Week 5
Weighting: 30%
Late tasks must also be submitted through Turnitin. No extensions will be granted. There will be a deduction of 10% made from the total available marks for each 24 hour period or part there of that the submission is late (for example, 25 hours late in submission incurs a 20% deduction). Late submissions will be accepted up to 96 hours after the due date and time.
This penalty does not apply for cases in which an application for Special Consideration is made and approved. Note: applications for Special Consideration Policy must be made within 5 (five) business days of the due date and time.
On successful completion you will be able to:
- Describe the appropriate communication skills across settings, purpose & audiences
- Apply appropriate language and structure to the execution of an effectively presented and targeted discipline-specific task
Presentation & Comms Activity
Due: Weeks 7-13
Weighting: 30%
PART A (15%): In-class group presentation and communication activity with supporting documents submitted via Turnitin on iLearn 24 hours after the presentation.
PART B (15%): Individual peer and self-reflection to be submitted as a Word document via Turnitin in Week 13.
Format Please refer to the iLearn Unit page. Length 10 minute in-class presentation plus 30 minute communication activity with supporting documents submitted via Turnitin on iLearn 24 hours after the presentation (no word limit for the supporting documents) Inherent Task Requirements In addition to physical attendance, quality participation is required from each group member in both the group presentation and communication activity. Late SubmissionNo extensions will be granted. Students who are not present for their team's presentation will be awarded a mark of 0 for the task.
This penalty does not apply for cases in which an application for Special Consideration is made and approved. Note: applications for Special Consideration Policy must be made within 5 (five) business days of the due date and time.
On successful completion you will be able to:
- Describe the appropriate communication skills across settings, purpose & audiences
- Apply appropriate language and structure to the execution of an effectively presented and targeted discipline-specific task
- Demonstrate commitment to achieving a teamwork task
Reflective Essay
Due: Week 10
Weighting: 40%
Late tasks must also be submitted through Turnitin. No extensions will be granted. There will be a deduction of 10% made from the total available marks for each 24 hour period or part thereof that the submission is late (for example, 25 hours late in submission incurs a 20% deduction). Late submissions will be accepted up to 96 hours after the due date and time.
This penalty does not apply for cases in which an application for Special Consideration is made and approved. Note: applications for Special Consideration Policy must be made within 5 (five) business days of the due date and time.
On successful completion you will be able to:
- Describe the appropriate communication skills across settings, purpose & audiences
- Apply appropriate language and structure to the execution of an effectively presented and targeted discipline-specific task
Delivery and Resources
| Required text |
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| Unit web page | The web page for this unit can be found at: https://ilearn.mq.edu.au/login/ |
| Technology Used and Required |
Students are required to have access to a personal computer and familiarise themselves with iLearn. Students are also expected to check their university email account regularly and contact teaching staff using their university email account. Emails from Gmail, hotmail and other personal accounts may be blocked by the university's spam filter. |
| Delivery Format and Other Details |
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| Recommended readings | Please see Unit Schedule |
Unit Schedule
| Week | Lecture Topics |
| Week 1 | INTRODUCTION: FOUNDATIONS OF EFFECTIVE COMMUNICATION |
| Week 2 | PEOPLE SKILLS IN COMMUNICATION |
| Week 3 | LEADERSHIP STYLES AND COMMUNICATION |
| Week 4 | MEETING SKILLS AND COMMUNICATION |
| Week 5 | POWERFUL PRESENTATIONS FOR EFFECTIVE LEADERSHIP |
| Week 6 | ORGANISATIONAL COMMUNICATION & LEADERSHIP |
| Week 7 | PUBLIC COMMUNICATION & LEADERSHIP |
| - | Mid Session Break |
| Week 8 | BUSINESS WRITING |
| Week 9 | INTERCULTURAL COMMUNICATION & LEADERSHIP |
| Week 10 | COACHING TECHNIQUES FOR LEADERSHIP |
| Week 11 | CONFLICT RESOLUTION & NEGOTIATION |
| Week 12 | REFLECTION, COMMUNICATION & LEADERSHIP |
| Week 13 | REVISION |
Policies and Procedures
Macquarie University policies and procedures are accessible from Policy Central (https://staff.mq.edu.au/work/strategy-planning-and-governance/university-policies-and-procedures/policy-central). Students should be aware of the following policies in particular with regard to Learning and Teaching:
- Academic Appeals Policy
- Academic Integrity Policy
- Academic Progression Policy
- Assessment Policy
- Fitness to Practice Procedure
- Grade Appeal Policy
- Complaint Management Procedure for Students and Members of the Public
- Special Consideration Policy (Note: The Special Consideration Policy is effective from 4 December 2017 and replaces the Disruption to Studies Policy.)
Undergraduate students seeking more policy resources can visit the Student Policy Gateway (https://students.mq.edu.au/support/study/student-policy-gateway). It is your one-stop-shop for the key policies you need to know about throughout your undergraduate student journey.
If you would like to see all the policies relevant to Learning and Teaching visit Policy Central (https://staff.mq.edu.au/work/strategy-planning-and-governance/university-policies-and-procedures/policy-central).
Student Code of Conduct
Macquarie University students have a responsibility to be familiar with the Student Code of Conduct: https://students.mq.edu.au/study/getting-started/student-conduct
Results
Results published on platform other than eStudent, (eg. iLearn, Coursera etc.) or released directly by your Unit Convenor, are not confirmed as they are subject to final approval by the University. Once approved, final results will be sent to your student email address and will be made available in eStudent. For more information visit ask.mq.edu.au or if you are a Global MBA student contact globalmba.support@mq.edu.au
Student Support
Macquarie University provides a range of support services for students. For details, visit http://students.mq.edu.au/support/
Learning Skills
Learning Skills (mq.edu.au/learningskills) provides academic writing resources and study strategies to improve your marks and take control of your study.
Student Services and Support
Students with a disability are encouraged to contact the Disability Service who can provide appropriate help with any issues that arise during their studies.
Student Enquiries
For all student enquiries, visit Student Connect at ask.mq.edu.au
If you are a Global MBA student contact globalmba.support@mq.edu.au
IT Help
For help with University computer systems and technology, visit http://www.mq.edu.au/about_us/offices_and_units/information_technology/help/.
When using the University's IT, you must adhere to the Acceptable Use of IT Resources Policy. The policy applies to all who connect to the MQ network including students.
Graduate Capabilities
Capable of Professional and Personal Judgement and Initiative
We want our graduates to have emotional intelligence and sound interpersonal skills and to demonstrate discernment and common sense in their professional and personal judgement. They will exercise initiative as needed. They will be capable of risk assessment, and be able to handle ambiguity and complexity, enabling them to be adaptable in diverse and changing environments.
This graduate capability is supported by:
Learning outcomes
- Describe the appropriate communication skills across settings, purpose & audiences
- Apply appropriate language and structure to the execution of an effectively presented and targeted discipline-specific task
- Demonstrate commitment to achieving a teamwork task
Assessment tasks
- Business Report
- Presentation & Comms Activity
- Reflective Essay
Discipline Specific Knowledge and Skills
Our graduates will take with them the intellectual development, depth and breadth of knowledge, scholarly understanding, and specific subject content in their chosen fields to make them competent and confident in their subject or profession. They will be able to demonstrate, where relevant, professional technical competence and meet professional standards. They will be able to articulate the structure of knowledge of their discipline, be able to adapt discipline-specific knowledge to novel situations, and be able to contribute from their discipline to inter-disciplinary solutions to problems.
This graduate capability is supported by:
Learning outcomes
- Describe the appropriate communication skills across settings, purpose & audiences
- Apply appropriate language and structure to the execution of an effectively presented and targeted discipline-specific task
- Demonstrate commitment to achieving a teamwork task
Assessment tasks
- Business Report
- Presentation & Comms Activity
- Reflective Essay
Effective Communication
We want to develop in our students the ability to communicate and convey their views in forms effective with different audiences. We want our graduates to take with them the capability to read, listen, question, gather and evaluate information resources in a variety of formats, assess, write clearly, speak effectively, and to use visual communication and communication technologies as appropriate.
This graduate capability is supported by:
Learning outcomes
- Describe the appropriate communication skills across settings, purpose & audiences
- Apply appropriate language and structure to the execution of an effectively presented and targeted discipline-specific task
- Demonstrate commitment to achieving a teamwork task
Assessment tasks
- Business Report
- Presentation & Comms Activity
- Reflective Essay
Changes from Previous Offering
- Program Learning Outcomes have been added to the unit guide.
- An individual business report replaces an individual essay.
- The weight of the presentation and communication activity has been reduced from 40% to 30%. Accordingly, the weight of the reflective assignment has been increased from 30% to 40%.
Global Context & Sustainability
The topic areas of global contexts and sustainability are underpinned in this unit by both the lecture content and readings assigned and uploaded on iLearn. The focus is centred around the leadership applications of sustainability within the context of communication, and the importance of leaders operating and understanding the global context.
Students are expected within their assessment task to acknowledge these concepts (if applicable) and apply them accordingly
Program Learning Outcomes
This unit supports the development of Program Learning Outcomes (PLO) for degree(s) delivered by the Faculty of Business and Economics. PLOs describe the educational outcomes of a degree and what you should be able to know, understand and do by the end of your degree.
Unit learning outcomes 1,2, and 3 and assessments contribute to the following BBLC PLOs:
PLO 8: Demonstrate effective oral communication in a business environment
PLO 9: Demonstrate effective written communication in a business environment
Research & Practice
This unit draws on research from a variety of sources. Students are encouraged to conduct their own independent research on topics relevant to the course. Lectures and tutorials will include regular discussions about current practice as well as theoretical application. Students can utilise a range of websites, journals and texts in conducting their own research.