Students
MKTG696 – Introduction to Marketing Management
2014 – MQC S2 Day
General Information
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| Unit convenor and teaching staff |
Unit convenor and teaching staff
Stephen Burke
Lorraine Nicolas
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|---|---|
| Credit points |
Credit points
4
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| Prerequisites |
Prerequisites
Admission to MCom or MBioTechMCom or MIntBus or MIntBusMIntComm or MIntBusMIntRel or MAcc(Prof)MCom
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| Corequisites |
Corequisites
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| Co-badged status |
Co-badged status
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| Unit description |
Unit description
This unit provides students with an introduction to marketing as it is used within all organisations. Topics include: the role of marketing; the understanding of the market research process; marketing decision making (market segmentation, consumer behaviour and the marketing mix); product planning and development; distribution; promotion; pricing; marketing strategies and control; and evaluation of marketing management, with a focus on creating consumer value. Students are also exposed to some of the critical issues surrounding the implementation of marketing strategies in the contemporary business environment and of the importance of ethics and sustainability as addressed by the societal marketing concept.
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Important Academic Dates
Information about important academic dates including deadlines for withdrawing from units are available at https://www.mq.edu.au/study/calendar-of-dates
Learning Outcomes
On successful completion of this unit, you will be able to:
- Understand the concepts and principles which underpin the discipline of marketing as a key organisational and managerial philosophy
- Recognise the central importance of marketing in contributing to organisational health and prosperity
- Critically analyse, discuss and evaluate marketing theories and thinking in dealing with the practical, contemporary marketing issues confronting organisations
- Critically evaluate and reflect upon specific marketing decisions and marketing strategies through interactive learning techniques
- Gain experience in the managerial process of marketing through exposure to practical marketing activities
Assessment Tasks
| Name | Weighting | Due |
|---|---|---|
| Class Test | 10% | 7 October 2014 |
| Assessed Coursework | 25% | Six weekly decisions |
| Report | 25% | Session 13, 11 November |
| Final Examination | 40% | TBA in Exam Period |
Class Test
Due: 7 October 2014
Weighting: 10%
40 multiple choice, closed book, 45 minutes. Questions cover the lecture content from the first 6 weeks.
No extensions will be granted. Students who do not attend the quiz at the specified time will be awarded a mark of 0 for the task, except for cases in which an application for special consideration is made and approved.
On successful completion you will be able to:
- Understand the concepts and principles which underpin the discipline of marketing as a key organisational and managerial philosophy
Assessed Coursework
Due: Six weekly decisions
Weighting: 25%
Marketing Simulation Game
Students will participate in the computer-based marketing management and strategy simulation game- Marketplace Live. The game provides a challenging decision-making exercise in which complex marketing decisions must be made within a competitive marketing environment.
Students will be organised into syndicate teams and will manage their hypothetical firm in competition with other firms within their designated industry over the course of the game. The objective of this exercise is to place students into a realistic operating environment which requires the integration of complex marketing research, analysis, planning and decision-making. The sole objective of the firm will be to maximise the value of the firm (measured by a "Balanced Scorecard") over the course of the game.
Team assessment will be based on results.
Individual marks will be based on contribution to the group tasks and will be determined by peer assessment.
The game also rewards those firms which master the decision rules earliest. The decision rules of the game are detailed and extensive. Thus, it is essential that each firm makes continual reference to the players' manual.
The game requires six decisions to be made, thus simulating six quarters of operations in total. For the necessary computer processing to be completed in time, it will be essential that decisions be submitted on-line by the agreed deadlines. Decisions are due by 2 pm on the due date. Decisions submitted late will result in a 10% deduction in the final mark for each late decision. Results will be distributed on-line and discussed in the following class.
Decisions will be entered weekly by teams on-line according to a strict timetable. (The onus is on the team to supply decisions on time, correctly entered and in the agreed format.)
Decision Timetable:
First decision
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due 2 pm
Monday 25 August
Second decision
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due 2 pm
Monday 1 September
Third decision-
due 2 pm
Monday 8 September
Fourth decision
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due 2 pm
Monday 15 September
Fifth decision
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due 2 pm
Monday 6 October
Sixth decision
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due 2 pm
Monday 13 October
Total - 25%
Total mark for this item will be converted to a % out of 25.
On successful completion you will be able to:
- Understand the concepts and principles which underpin the discipline of marketing as a key organisational and managerial philosophy
- Critically evaluate and reflect upon specific marketing decisions and marketing strategies through interactive learning techniques
- Gain experience in the managerial process of marketing through exposure to practical marketing activities
Report
Due: Session 13, 11 November
Weighting: 25%
In groups students will write a 3-5 year marketing plan for a product/service to convince senior management to invest the necessary funds required to successfully implement the plan.
Individual marks will be based on contribution to the group tasks and will be determined by peer assessment.
No extensions will be granted. Late tasks will be accepted up to 72 hours after the submission deadline. There will be a deduction of 20% of the total available marks made from the total awarded mark for each 24 hour period or part thereof that the submission is late (for example, 25 hours late in submission – 40% penalty). This penalty does not apply for cases in which an application for special consideration is made and approved.
On successful completion you will be able to:
- Understand the concepts and principles which underpin the discipline of marketing as a key organisational and managerial philosophy
- Recognise the central importance of marketing in contributing to organisational health and prosperity
- Critically analyse, discuss and evaluate marketing theories and thinking in dealing with the practical, contemporary marketing issues confronting organisations
- Gain experience in the managerial process of marketing through exposure to practical marketing activities
Final Examination
Due: TBA in Exam Period
Weighting: 40%
An on-line, "open book" exam consisting of three essay style questions (out of five).
Plagiarism and any information sharing between students during the exam period are expressly forbidden. Students should cite any external references (books, articles, URL's) in an accepted referencing style.
No extensions will be granted. Students who have not submitted the task prior to the deadline will be awarded a mark of 0 for the task, except for cases in which an application for special consideration is made and approved.
Any evidence of plagiarism or information sharing between students during the period of the exam will be heavily penalised.
On successful completion you will be able to:
- Understand the concepts and principles which underpin the discipline of marketing as a key organisational and managerial philosophy
- Recognise the central importance of marketing in contributing to organisational health and prosperity
- Critically analyse, discuss and evaluate marketing theories and thinking in dealing with the practical, contemporary marketing issues confronting organisations
Delivery and Resources
Technology Used
The course will make use of iLearn and email for communication with the teaching staff and between students.
Students will need access to a reliable Internet service to complete this unit.
Course material is available on the learning management system (iLearn). https://ilearn.mq.edu.au/login.MQ/
Required Text
Elliott, G., Rundle-Thiele, S. and Waller, D. (2014), Marketing (Third Edition), Brisbane: John Wiley & Sons.
This text is also available as an e-book.
Students should also consult the wide range of marketing journals such as the following (via the Macquarie University library):
* Journal of Marketing
* Journal of Marketing Management
* Journals of Consumer Research
* Journal of Marketing Research
* Harvard Business Review
* European Journal of Marketing
* International Journal of Research in Marketing
* Business Horizons
* Management Science
* Industrial Marketing Management
* Journal of Retailing
* Australian Journal of Management
* Australian Marketing Researcher
* Asia-Australia Journal of Marketing
* The Economist
* Business Review Weekly
Changes since the last offering of this unit:
Nil
http://students.mq.edu.au/student_admin/timetables
Unit Schedule
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Session |
Session Topic |
Required Reading |
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1 7 August
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Course Introduction What is Marketing? |
Chapter 1 |
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2 14 August
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No Class This Week Read Chapters 2 & 3 for next week and listen to on line lectures |
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3 21 August
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Seminar Session Marketing Planning & Growth Strategies Marketing Information Systems & Market Research |
Chapter 3 Chapter 2 |
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4 28 August
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No Class this week Marketing Simulation Game: First Decision due 2pm MONDAY 25th Read Chapters 4, 5 & 6 for next week and listen to on line lectures
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5 4 September
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Marketing Simulation Game:Second Decision due 2pm MONDAY 1st September Seminar Session Consumer & Organisational Buyer Behaviour Market Segmentation & Target Marketing.
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Chapters 4, 5 & 6
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6 11 September
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No class this week Marketing Simulation Game: Third Decision due 2pm MONDAY 8th September Read Chapters 7 & 8 for next week Possible site visit this week - Details to be advised |
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7 18 September
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Marketing Simulation Game: Fourth Decision due 2pm MONDAY 15th September New Product Development; Product Life Cycle & Branding Services Marketing
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Chapter 7 Chapter 11
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8 9 October
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Marketing Simulation Game: Fifth Decision due 2pm MONDAY 6th October Seminar Session Mid-Term Quiz Pricing & Promotion |
Chapter 8 Chapter 9 |
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9 16 October
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Marketing Simulation Game: Sixth Decision due 2pm MONDAY 13th October No Class this week Read Chapters 10 & 12 for next week and listen to on line lectures |
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10 23 October
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Seminar Session Distribution Channels Electronic Marketing Draft Marketing Plans in class for review feedback on progress |
Chapter 10 Chapter 12 |
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11 30 October |
No Class |
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12 6 November
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Seminar Session Revision and catch up |
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13 13 November
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Marketing Plan presentations Course Review Exam Preparation |
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Policies and Procedures
Macquarie University policies and procedures are accessible from Policy Central. Students should be aware of the following policies in particular with regard to Learning and Teaching:
Academic Honesty Policy http://mq.edu.au/policy/docs/academic_honesty/policy.html
Assessment Policy http://mq.edu.au/policy/docs/assessment/policy.html
Grading Policy http://mq.edu.au/policy/docs/grading/policy.html
Grade Appeal Policy http://mq.edu.au/policy/docs/gradeappeal/policy.html
Grievance Management Policy http://mq.edu.au/policy/docs/grievance_management/policy.html
Disruption to Studies Policy http://www.mq.edu.au/policy/docs/disruption_studies/policy.html The Disruption to Studies Policy is effective from March 3 2014 and replaces the Special Consideration Policy.
In addition, a number of other policies can be found in the Learning and Teaching Category of Policy Central.
Student Code of Conduct
Macquarie University students have a responsibility to be familiar with the Student Code of Conduct: https://students.mq.edu.au/support/student_conduct/
Student Support
Macquarie University provides a range of support services for students. For details, visit http://students.mq.edu.au/support/
Learning Skills
Learning Skills (mq.edu.au/learningskills) provides academic writing resources and study strategies to improve your marks and take control of your study.
Student Support
Students who require assistance are encouraged to contact the Student Services Manager at Macquarie City Campus. Please see reception to book an appointment.
Macquarie University provides a range of Academic Student Support Services. Details of these services can be accessed at http://students.mq.edu.au/support/
Student Services and Support
Students with a disability are encouraged to contact the Disability Service who can provide appropriate help with any issues that arise during their studies.
Student Enquiries
For all student enquiries, visit Student Connect at ask.mq.edu.au
At any time students (or groups of students) can book our Student Advising rooms on Level 6 by emailing info@city.mq.edu.au with a day and time and nominated contact person. There are additional student study spaces available on Level 1.
Macquarie University Campus Wellbeing also has a presence on the City Campus each week. If you would like to make an appointment, please email info@city.mq.edu.au or visit their website at: http://www.campuslife.mq.edu.au/campuswellbeing
UNIWISE provides:
· Online learning resources and academic skills workshops http://www.mq.edu.au/learning_skills
· Personal assistance with your learning & study related questions
IT Help
For help with University computer systems and technology, visit http://informatics.mq.edu.au/help/.
When using the University's IT, you must adhere to the Acceptable Use Policy. The policy applies to all who connect to the MQ network including students.
IT Help
If you wish to receive IT help, we would be glad to assist you at http://informatics.mq.edu.au/help/ or call 02 9850-4357.
When using the university's IT, you must adhere to the Acceptable Use Policy. The policy applies to all who connect to the MQ network including students and it outlines what can be done.
Students must use their Macquarie University email addresses to communicate with staff as it is University policy that the University issued email account is used for official University communication.
Students are expected to act responsibly when utilising Macquarie City Campus IT facilities. The following regulations apply to the use of computing facilities and online services:
· Accessing inappropriate web sites or downloading inappropriate material is not permitted.
· Material that is not related to coursework for approved unit is deemed inappropriate.
· Downloading copyright material without permission from the copyright owner is illegal, and strictly prohibited. Students detected undertaking such activities will face disciplinary action, which may result in criminal proceedings.
Non-compliance with these conditions may result in disciplinary action without further notice.
If you would like to borrow headphones for use in the Macquarie City Campus computer labs (210, 307, 311, 608) at any point, please ask at Level 2 Reception. You will be required to provide your MQC Student ID card. This will be held as a deposit while using the equipment.
For assistance in the computer labs, please see a Lab Demonstrator (usually they can be found in Lab 311, otherwise ask at Level 2 Reception).
Graduate Capabilities
PG - Discipline Knowledge and Skills
Our postgraduates will be able to demonstrate a significantly enhanced depth and breadth of knowledge, scholarly understanding, and specific subject content knowledge in their chosen fields.
This graduate capability is supported by:
Learning outcomes
- Understand the concepts and principles which underpin the discipline of marketing as a key organisational and managerial philosophy
- Recognise the central importance of marketing in contributing to organisational health and prosperity
- Critically analyse, discuss and evaluate marketing theories and thinking in dealing with the practical, contemporary marketing issues confronting organisations
- Critically evaluate and reflect upon specific marketing decisions and marketing strategies through interactive learning techniques
- Gain experience in the managerial process of marketing through exposure to practical marketing activities
Assessment tasks
- Class Test
- Assessed Coursework
- Report
- Final Examination
PG - Critical, Analytical and Integrative Thinking
Our postgraduates will be capable of utilising and reflecting on prior knowledge and experience, of applying higher level critical thinking skills, and of integrating and synthesising learning and knowledge from a range of sources and environments. A characteristic of this form of thinking is the generation of new, professionally oriented knowledge through personal or group-based critique of practice and theory.
This graduate capability is supported by:
Learning outcomes
- Understand the concepts and principles which underpin the discipline of marketing as a key organisational and managerial philosophy
- Recognise the central importance of marketing in contributing to organisational health and prosperity
- Critically analyse, discuss and evaluate marketing theories and thinking in dealing with the practical, contemporary marketing issues confronting organisations
- Critically evaluate and reflect upon specific marketing decisions and marketing strategies through interactive learning techniques
- Gain experience in the managerial process of marketing through exposure to practical marketing activities
Assessment tasks
- Class Test
- Assessed Coursework
- Report
- Final Examination
PG - Research and Problem Solving Capability
Our postgraduates will be capable of systematic enquiry; able to use research skills to create new knowledge that can be applied to real world issues, or contribute to a field of study or practice to enhance society. They will be capable of creative questioning, problem finding and problem solving.
This graduate capability is supported by:
Learning outcomes
- Understand the concepts and principles which underpin the discipline of marketing as a key organisational and managerial philosophy
- Recognise the central importance of marketing in contributing to organisational health and prosperity
- Critically analyse, discuss and evaluate marketing theories and thinking in dealing with the practical, contemporary marketing issues confronting organisations
- Critically evaluate and reflect upon specific marketing decisions and marketing strategies through interactive learning techniques
- Gain experience in the managerial process of marketing through exposure to practical marketing activities
Assessment tasks
- Class Test
- Assessed Coursework
- Report
- Final Examination
Changes from Previous Offering
Research and Practice
This unit gives you practice in applying research findings in your assignments. It also allows you opportunities to conduct your own research.
The marketing plan and marketing simulation game are designed to allow you learn and demonstrate your understanding of current industry marketing practices. In addition, there will be regular classroom discussion of current marketing issues, as discussed in the business press, and how they relate to the course lecture material.
Marketing Journals:
Students should also consult the wide range of marketing journals, available through Macquarie Library, such as the following:
- Australasian Marketing Journal
- Journal of Marketing
- Journal of Marketing Research
- European Journal of Marketing
- Journal of Consumer Research
- Journal of marketing Management
- Harvard Business Review
- International Journal of Research in Marketing
- Journal of Retailing
- Journal of Advertising
- Industrial Marketing Management
- Business Horizons
- Harvard Business Review